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Customer Engagement Software Awards 2022

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2022
Customer Engagement

#CustomerEngagementSoftware
#BestProducts2022
#CrozdeskAwards
The Top Customer Engagement Software products in 2022 as determined by the Crozscore ranking algorithm. This includes Customer Success Software, and general solutions. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
Birdeye
92/100 6/10
2
Bazaarvoice
92/100 6/10
3
Planhat
92/100 4/10
4
SurveySparrow
92/100 5/10
5
PushEngage
91/100 5/10
6
Userpilot
91/100 5/10
7
ChurnZero
91/100 5/10
8
Pushnami
91/100 4/10
9
SatisMeter
91/100 4/10
10
WalkMe
91/100 5/10
11
Poptin
91/100 5/10
12
Strikedeck
91/100 4/10
13
AnnounceKit
91/100 4/10
14
Kumulos
90/100 4/10
15
Beamer
89/100 5/10
16
involve.me
87/100 5/10
17
Feedier
87/100 5/10
18
Crisp
87/100 5/10
19
Salesmachine
87/100 3/10
20
Promoter.io
86/100 4/10

Customer Engagement Market Radar™ Customer Engagement Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Bazaarvoice Poptin SatisMeter Promoter.io Sparq Aspect Via Beamer Crisp involve.me Consolto Userpilot Feedier SurveySparrow WalkMe PushEngage ChurnZero AnnounceKit Konviare Engage+ eGain Netcore Cloud

  Product Leaders  (bottom-right)

Idomoo Relay Communication Amity Strikedeck Salesmachine Pypestream Pushnami Planhat UnificationEngine Froged preezie Malcolm! Kumulos InAppStory Countable Dialog Suite Pobuca Loyalty Buidlingo PushAlert Talisma StriveCloud Threado AiSensy MarbleFlows Natero CraftAR Moxie

  Market Leaders  (top-left)

  Challengers  (bottom-left)

MOMO BOARD Simply Stakeholders vClerk Interakt AnswerCart Waypoint Group Autochat Product Finder 360 Memeni ZyloTech Queentessence Ellie Milo inCust Kiosk inCust Coupons and Certificates Promoto Rheobot
This Customer Engagement Software awards list was published by the software comparison portal Crozdesk.com. It features the best 20 products in 2022 as determined by the unbiased, category-specific Crozscore ranking methodology. This takes into account a product's relevance to the Customer Engagement category and can differ from the product's universal Crozscore. The Crozscore is fixed as of the time of publication, however other scores and data have last been updated on April 01, 2023. It also features breakdowns of the user satisfaction scores of each product, the market presence scores of each vendor and the buzz score. You can find more information and a methodology overview of how these scores are derived on Crozdesk.
This awards list was published on January 21, 2022  |  © 2014-2023, Crozdesk.com
Customer Service & CRM Software Series
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Categories Related to Customer Engagement Software

Customer Experience Software Customer Chat Software Customer Service Software CRM Software Artificial Intelligence (AI) Software Loyalty & Membership Software Feedback Management Software Contact Center Management Software Email Marketing Software

Customer Engagement Software Types

Customer Success Software

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