Customer Engagement Software Awards 2021

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2021
Customer Engagement

#CustomerEngagementSoftware
#BestProducts2021
#CrozdeskAwards
The Top Customer Engagement Software products in 2021 as determined by the Crozscore ranking algorithm. This includes Customer Success Software, and general solutions. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
involve.me 95/100 4/10
2
PushEngage 94/100 4/10
3
Birdeye 94/100 6/10
4
SurveySparrow 93/100 4/10
5
Planhat 93/100 3/10
6
Satismeter 93/100 4/10
7
Pushnami 92/100 4/10
8
Promoter.io 92/100 4/10
9
Crisp 92/100 5/10
10
AnnounceKit 92/100 3/10
11
ChurnZero 92/100 4/10
12
Userpilot 91/100 4/10
13
Poptin 91/100 4/10
14
Strikedeck 91/100 4/10
15
Bazaarvoice 91/100 5/10
16
Salesmachine 90/100 3/10
17
Kumulos 90/100 4/10
18
Feedier 90/100 4/10
19
Beamer 89/100 4/10
20
WalkMe 88/100 5/10

Customer Engagement Market Radar™ Customer Engagement Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Bazaarvoice Poptin Promoter.io PushAlert Sparq Strikedeck Aspect Via Moxie Beamer Crisp involve.me Pushnami Planhat Birdeye Userpilot Feedier SurveySparrow WalkMe PushEngage ChurnZero Engage+

  Product Leaders  (bottom-right)

Talisma eGain Idomoo ZyloTech Satismeter CraftAR Natero Pobuca Loyalty Amity Buidlingo Salesmachine Pypestream UnificationEngine Froged AnswerCart Preezie Consolto AnnounceKit Malcolm! Autochat Dialog Suite Kumulos Olvy

  Market Leaders  (top-left)

  Challengers  (bottom-left)

Waypoint Group Relay Communication inCust Kiosk inCust Coupons and Certificates Rheobot Interakt Queentessence Simply Stakeholders Ellie Product Finder 360

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