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What is ProvideSupport?

"Provide Support is a Live Chat software that can be used with websites in real time."

Provide Support is a service that enables owners of businesses to connect with their customer instantly.

It is not only a chatting service, Provide Support is real-time monitoring tool for e-commerce platforms. Owners can view their customer's activities, gather useful information and create relevant reports that help them conduct their online marketing activity.

Users are enabled to see all visitors, their IP address, their activities, and much more. Provide Support integrates with WordPress and all other website categories, as well as with email clients, and social media tools.

ProvideSupport scored 87/100 in the Customer Chat category. This is based on user satisfaction (79/100), press buzz (55/100), and other relevant information on ProvideSupport gathered from around the web.

The score for this software has declined over the past month. What is this?

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ProvideSupport Product Overview

  • Live chat

  • Real-time visitor monitoring

  • Native operator console

  • Customization and branding

  • Spell checker

  • Easy integration with your website

  • Manage multiple chats simultaneously

  • Call transfer

  • Chat transcripts

Languages: French, Chinese, Russian, Spanish, German, English, Japanese, Portuguese
Software Buyer Guide 2019

Customer Chat Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in June 2019.

Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...


ProvideSupport Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Click-to-Dial
Compare Pricing

ProvideSupport Pricing Plans

Small Business

1 server(s) / month
  • 1 operator


1 server(s) / month
  • 3 operators


1 server(s) / month
  • 10 operators

Plans starting from: $15.00/month Credit card required: No

ProvideSupport FAQs

Does ProvideSupport integrate with any other apps?

It integrates with over 25 applications, including:

Joomla, WordPress, Magento, OpenCart, Shopify, Drupal, Volusion, PrestaShop, 3dCart, Bigcommerce, etc.

What platforms does ProvideSupport support?

ProvideSupport supports Windows, Mac, Linux, and Web-based services.

Does ProvideSupport offer multi-user capability (e.g. teams)?

Depending on the pricing plan, ProvideSupport offers a one, three, or 10 operators option.

What are some applications ProvideSupport is commonly used in tandem with?

It is commonly used in tandem with Content Management and Shopping Cart Systems.

Does ProvideSupport offer an API?

Yes, it offers an API.

Who are the main user groups of ProvideSupport?

The main users of ProvideSupport are SMEs, but it can be also used by large enterprises.

Does ProvideSupport offer guides, tutorials and or customer support?

The support provided includes:

Chat, Email, Best Practices, Tutorials, Tips, FAQs, Manuals.

What is ProvideSupport generally used for?

It is used as a real time monitoring service for e-commerce.

ProvideSupport Alternatives

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