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What is Zapier?

"Zapier connects various applications to make automated workflows."

Zapier is an automation platform that moves between apps, creating workflows and automated tasks. The main goal of this service is increasing individual's or team's productivity by creating processes, so users can focus on their most important work.

This is an integration platform, that triggers the previously defined action when a certain event happens. The trigger could be a received email, while the action could be moving the attachment to Dropbox, and alert in Slack, or SMS notifications. These automated tasks are named "Zaps".

Zapier offers many features like task history, import/export via Google Sheets, dashboards, connected accounts, calendar synchs, zap templates, user community, and so on. It is possible to replay tasks depending on user's decisions, along with numerous seamless integrations with different apps. The pricing is flexible, so users can tailor it to their needs.


Zapier scored 90/100 (No. 1 in Professional Services Automation (PSA)) in the Professional Services Automation (PSA) category. This is based on user satisfaction (91/100), press buzz (65/100), recent user trends (rising), and other relevant information on Zapier gathered from around the web.

The score for this service has improved over the past month. What is this?

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Zapier Product Overview

  • Publically Share Apps

  • Set Up Triggers and Actions

  • Automatic "Zap" Running

  • Ongoing Maintenance of All APIs

  • Activity Dashboard

  • Ongoing Sync Among Apps

  • On/Off "Zap" Control

  • Add 250+ Integrations to Apps

  • Connected Accounts Management

  • Online Zap Templates


Languages: English

Zapier Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Project Management
Compare Pricing

Zapier Pricing Plans

Free Forever

Free

Included in plan:

  • Make two-step Zaps.
  • Get help from our support team.
  • Connect the tools you use most.

For Work

$20.00
1 user(s) / month

Included in plan:

  • Make Zaps with 3+ steps.
  • Get priority support.
  • Access all of our 750+ apps.
  • Filter data for precise automation.
  • One month free for paying annually.

For Teams

$250.00
1 user(s) / month

Included in plan:

  • Unlimited Zaps.
  • All our premium features.
  • Everyone’s Zaps on one bill.

Credit card required: No

Zapier FAQs

What platforms does Zapier support? (e.g. native mobile apps)

Zapier is a web-based platform.

Does Zapier offer multi-user capability? (e.g. teams)

Yes, there is multi-user capability offered.

Does Zapier offer an API?

Yes, it offers an API.

What is Zapier generally used for?

It is used for automating workflows between applications.

What are some applications Zapier is commonly used in tandem with?

It is commonly used in tandem with Gmail, Dropbox, Mailchimp, Slack.

Who are the main user groups of Zapier?

Users of Zapier are Small Businesses, Marketers, Salespeople, Designers, Developers.

Does Zapier offer guides, tutorials and or customer support?

Support: Knowledge Base, Online Support, Support Documentation.

Does Zapier integrate with any other apps?

Zapier integrates with the following applications:

Emma, Twitter, Wordpress, Xero, Redbooth, ActiveCampaign, SurveyMonkey, Producteev, BigCommerce, MailChimp, SugarCRM, Shopify, FreshBooks, UserVoice, Zendesk, Formstack, Base CRM, FreeAgent, SurveyGizmo, Desk.com, Zoho CRM, Basecamp, FogBugz, JIRA Software, Wrike, Zoho Creator, Zoho Invoice, Yammer, Highrise CRM, Recurly ®, HipChat, Dropbox, Podio, JotForm, QuickBase, Freshdesk, Pivotal Tracker, Smartsheet, Capsule, AWeber, Nimble, QuickBooks Online, GetResponse, HubSpot Marketing, GoToMeeting, GoToWebinar, SendGrid, Harvest, Infusionsoft, Salesforce Sales Cloud, Evernote, Microsoft OneNote, Help Scout, LeanKit, Pipedrive, GitHub, Insightly, Constant Contact, Asana, Twilio, Chargebee, 123ContactForm, Teamwork Projects, Trello, Microsoft Office 365, Box, G Suite, Google Drive, Toggl, Campaign Monitor, Wufoo, Unbounce, Cyfe, LinkedIn, Magento, Stripe, Square Point of Sale, Wunderlist, Nutshell CRM, Geckoboard, PayPal, Kanban Tool, Targetprocess, Knack, Facebook, Close.io, Mandrill, Streak, Intercom, Google Docs, Clio, Pingdom, Toodledo, Gravityforms, Google Calendar, Eventbrite, Convo, Bitbucket, Slack, Typeform, WebMerge, OneDrive, SalesforceIQ, Buffer, Contactually, NetSuite SRP (Service Resource Planning), Mailgun, WooCommerce, Flowdock, Todoist

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Zapier User Reviews

Average User Rating:
4.53 /5 based on 223 user ratings.
Your Rating:
User profile picture

Great and easy to setup

(5/5) (Co-Founder at Dovetale, Inc)

What do you like about Zapier?

I love the visual interface. i signed up to zapier a couple years ago and its gotten a hole lot better.

What do you dislike about Zapier?

service reps take a long time to get back to you even for simple questions. their online documentation is a bit confusing to use as well.

What have you been using it for and what problems did Zapier solve?

i index all my attachments on dropbox from my corporate gmail and follow people on linkedin that i message on gmail.


Rating Breakdown
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