As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app.
As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily.
Start team conversations or side-chat discussions with teammates and eliminate email clutter, without having to switch between your email and half dozen collaboration tools.
Loop Email’s app is desktop and mobile friendly and works with Gmail, Outlook, Office365 and IMAP accounts.
Manage unlimited shared mailboxes like “info@”, “support@”, and “sales@” accounts from a single platform.
You can assign emails and tasks and always know who’s working on what. No need to shout across the office “Who’s answering that?!” every time a message comes in.
Whether you’re a team of 5 or 500, Loop Email keeps everyone, well, in the loop, so no email ever falls through the cracks.
You'll also be able to loop a coworker in on a topic with a @mention, chat about an email, work together on a draft in real-time, or create a team channel to send a message to everyone.
Conversations are saved forever. Easily search through conversations right in the platform, without having to CTRL + F (or CMD+K on Mac) your way through 50 email threads.
Teamwork makes the dream work. But if your team isn’t on the same page (or platform), it can be a nightmare for communication.
Luckily, Loop Email keeps you looped in with your coworkers and your customers.
Awarded the Quality Choice Award
Awarded the Happiest Users Award
Loop Email currently scores 87/100 in the Support & Helpdesk category. This is based on user satisfaction (98/100), press buzz (39/100), recent user trends (falling), and other relevant information on Loop Email gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in May 2024.
No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...
FREE DOWNLOAD Support-&-Helpdesk-Software-Buyer-Guide-2018.pdfYes - it allows multiple users to manage email together and engage in team chats.
Yes. It offers:
When I started using it for my mail in which i respond to many cases of support requests, I could immediately see how easy it is to use. I installed the app, connected my inbox and the inbox where the support requests are coming to and I was able to immediately assign emails to my colleagues. I can use my support account now in a more organized way, where I can see who from my team is responsible for each support request. If something is completed, you mark it as resolved and the email gets out of the way.
The team loves the simplicity it brought to our daily work with support accounts.
Nothing specifically I don’t dislike, since both, the Mac and the Windows apps are very fast and intuitive - It would however help if there would be a web version available for Chrome OS.
We mostly use it for shared inbox. I love the overall speed of how our team is dealing with support requests. I have all my conversations sorted in customer channels. All files, chats or emails with them are accessible through a CMD+K search on my laptop. It also helps that we can chat about specific emails before replying back to the customers.
Love the way it organizes my emails, which makes it much less stressful to check inbox compared to standard email clients.
I miss the integration with Facebook’s inbox request feature. They say it will be done this year.
I run a software development business and I get loads of emails from different clients, daily. This helps me stay up to date with all of my emails and makes it easier to remember and reply later.
