Kangaroo Rewards


What is Kangaroo Rewards?

"Increase sales, boost customer engagement and drive traffic. Create personalized offers, rewards, digital gift cards, gamification, auto-marketing, and custom branded app."

Kangaroo is an industry leader in the global customer loyalty and retention movement. Kangaroo’s robust loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, and custom omnichannel experience.

Kangaroo Rewards offers in-depth reporting to monitor and adjust your program based on your customer behavior and trends. Providing you with the power to maximize sales and customer engagement. To ensure program success, a loyalty specialist is assigned to each account to train and assist in the set-up of your loyalty rewards program. At Kangaroo, customer loyalty is more than just a program, it’s our business model.

Our loyalty platform integrates perfectly with Lightspeed POS systems (Lightspeed Retail, Lightspeed iPad app, and Lightspeed Ecom), Vend, Magento, Shopify and/or Woo COmmerce to create a seamless omnichannel customer experience.

Kangaroo is available worldwide in English, French, Spanish, and Portuguese.

Increase Sales, Drive Traffic and Engage Customers
Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you!

Loyalty Program Success
Get Started in 3 Easy Steps:

Step 1 - Planning
Our customer success team will help you to define your objectives, priorities, and expectations for your loyalty program.

Step 2 - Implementation
A customer success manager will guide you through the onboarding session. You will learn how to calibrate your loyalty program and use the loyalty marketing tools.

Step 3 - Optimization
Once your program has been launched, your program will be periodically reviewed to provide valuable insights and strategy to optimize performance.

Loyalty Features
Increase Average Order Values (AOV), Boost share of wallet spend (SOW), promote spend frequency and more!

  • Rewards per dollar spent
  • Point Multiplier
  • À la Carte Rewards
  • Spend Bracket Rewards
  • Tiered Rewards
  • Foot Traffic Booster
  • Referral Bonus
  • Product Based Rewards
  • Frequent Buyer Rewards
  • Scheduled / Time Based Rewards

Customer Retention Features
Engage customers with personalized communications based on their consumer profile, purchase history, brand preferences, spending behavior, campaign activation and more!

  • Automated Targeted Marketing
  • Email, SMS and/or Push Notifications
  • Drip Campaigns
  • Integrated Promotional Engine
  • Social Sharing Rewards
  • Gamification
  • Tiered Rewards (Experiential)
  • Campaign Segmentation
  • Campaign Revenue Tracking

Customer Acquisition
Grow your business and acquire new customers with our easy to use tools.

  • Referral Module
  • Raffle Module
  • Partner Rewards
  • Digital Gift Card
  • Social Media Referral Rewards

Expand the Customer Experience: Custom Branded App!
Showcase your brand and expand the customer experience with your own unique custom branded app. The custom branded app provides a controlled environment for your customers to interact with your brand and loyalty program.

  • Branded APP
  • Customers Can View and Redeem Offers
  • Participate in Contests
  • View New Products
  • Receive Push Notifications
  • Update Profile and more!

Robust Reporting
Kangaroo Rewards provides in-depth reporting and automated reports.

  • Data Trends
  • New Program Participants
  • Points Redeemed
  • Program & Campaign ROI
  • Offer Uptake
  • Track AOV Trends
  • Customer Spend
  • Liability Report and more!

Connectivity
Kangaroo Rewards provides an open API so you can plug it into other systems such as CRM, Accounting, HR, etc.)

Customer Support
Kangaroo Rewards provides a top-tier customer, marketing and reporting support to meet your companies needs. At Kangaroo, customer loyalty is more than just a program, it’s our business model.

Implementing a loyalty program is the easiest and quickest way to increase sales, drive traffic and boost customer engagement. Book your free demo today!


Kangaroo Rewards scored 75/100 in the Loyalty & Membership category. This is based on user satisfaction (100/100), press buzz (25/100), recent user trends (rising), and other relevant information on Kangaroo Rewards gathered from around the web.

The score for this service has improved over the past month. What is this?

  • Kangaroo Rewards
  • Kangaroo Rewards
  • Kangaroo Rewards
  • Kangaroo Rewards
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Kangaroo Rewards Product Overview

  • Rewards per dollar spent

  • Spend Bracket Rewards

  • Tiered Rewards

  • Product Based Rewards

  • Automated Targeted Marketing

  • Campaign Revenue Tracking

  • Raffle Module

  • Digital Gift Card

  • Social Media Referral Rewards

  • Branded App


Languages: English, French, Portuguese, Spanish

Kangaroo Rewards Features

  • A/B Testing
  • API
  • Audience Targeting
  • Brand Management
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Sales Motivator
  • Click-to-Dial
  • PayPal
  • Stripe
  • Net Promoter Score
Compare Pricing

Kangaroo Rewards Pricing Plans

Loyalty Only

$79.00
1 user(s) / month
  • Monthly fee

Loyalty + Marketing

$129.00
1 user(s) / month
  • Monthly: 1 location, 2 registers

Ultimate Loyalty & Marketing

$149.00
1 user(s) / month
  • 1 locaton, 2 registers

Plans starting from: $79.00/month Credit card required: No

Kangaroo Rewards FAQs

Who are the main user groups of Kangaroo Rewards?

Kangaroo Rewards' loyalty and marketing program is designed to service both small and large business models. An extremely user-friendly platform makes setting up and administering your loyalty program a breeze.

We specialize in the following industries: Retail, Services, Health & Wellness, Gyms, Salons, Spas, Pet stores & services, restaurants, cafes, bistros, grocery, catering, Vape & e-cigarette and more...

Does Kangaroo Rewards integrate with any other apps?

We are integrated with Lightspeeds POS, Lightspeed Ecom, Shopify, Vend, Magento, Woo Commerce, Chronogolf.

We have an open API and can integrate with your POS system if it is not listed.

Does Kangaroo Rewards offer guides, tutorials and or customer support?

Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you!

What is Kangaroo Rewards generally used for?

Kangaroo Rewards' loyalty and marketing program are used to increase sales by attracting, retaining and engaging customers via exclusive rewards, discounts, contests, content sharing and brand engagement.

What platforms does Kangaroo Rewards support?

We are integrated with Lightspeeds POS, Lightspeed Ecom, Shopify, Vend, Magento, Woo Commerce, Chronogolf.

We have an open API and can integrate with your POS system if it is not listed.

Does Kangaroo Rewards offer multi-user capability (e.g. teams)?

Kangaroo offers multi-user capabilities and multi-location reporting capabilities for franchise models.

Does Kangaroo Rewards offer an API?

We have an open API and can integrate with your POS system if it is not listed.

What are some applications Kangaroo Rewards is commonly used in tandem with?

Kangaroo Rewards is commonly used with POS system.

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Kangaroo Rewards User Reviews

Average User Rating:
5.0/5 based on 2 user ratings.
Your Rating:
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Increased oorders by 300% in the first 3 months


What do you like about Kangaroo Rewards?

I use Kangaroo Rewards for my full-service restaurant. We are quite active in our marketing and regularly run radio ads, billboard announcements along with restaurant listings, email blasts, review management, and PPC campaigns. Adding a loyalty solution was the next step on our marketing to-do list. I checked out a bunch of loyalty solutions but chose Kangaroo due to the simplicity of the back end (very user-friendly) and feature set. A lot of the other systems seemed alright but were quite complex. I wanted my managers to be able to figure out the system with minimal training.

I took a 1hr onboarding session, where I set-up my program strategy and set the baseline earning & redemption rules. I wanted to introduce the program primarily for our pick-up & go customer segment and our lunch catering services. I used frequency for certain actions (like rewarding catering orders) and I automated email triggers when too much time had elapsed. The more time between orders, the higher frequency I set the emails and proposed different offers to increase order uptake etc... Long story short, I've seen a 300% increase in catering orders in 3 months in both revenues & frequency.

I am very pleased with my investment because I have gained more than just a loyalty software, I also have helpful insights into my customer behavior and I am able to use the same platform to organize and automate my email & SMS Text automations. THis program is literally a 1-stop shop for my digital marketing needs. I will be expanding this program to all my customer segments shortly.

What do you dislike about Kangaroo Rewards?

It would be great if it integrated with my online reservation platform. I mentioned this to them and they said they are working on it. (Fingers crossed!)

What have you been using it for and what problems did Kangaroo Rewards solve?

Kangaroo's loyalty software helped me target specific customer groups and day segments and provide rewards & communications to increase their spend, order frequency and campaign participation.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
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