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Software Description

Kangaroo is an industry leader in the global customer loyalty and retention movement. Kangaroo’s robust loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, and custom omnichannel experience.

Kangaroo Rewards offers in-depth reporting to monitor and adjust your program based on your customer behavior and trends. Providing you with the power to maximize sales and customer engagement. To ensure program success, a loyalty specialist is assigned to each account to train and assist in the set-up of your loyalty rewards program. At Kangaroo, customer loyalty is more than just a program, it’s our business model.

Our loyalty platform integrates perfectly with Lightspeed POS systems (Lightspeed Retail, Lightspeed iPad app, and Lightspeed Ecom), Vend, Magento, Shopify and/or Woo COmmerce to create a seamless omnichannel customer experience.

Kangaroo is available worldwide in English, French, Spanish, and Portuguese.

Increase Sales, Drive Traffic and Engage Customers
Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you!

Loyalty Program Success
Get Started in 3 Easy Steps:

Step 1 - Planning
Our customer success team will help you to define your objectives, priorities, and expectations for your loyalty program.

Step 2 - Implementation
A customer success manager will guide you through the onboarding session. You will learn how to calibrate your loyalty program and use the loyalty marketing tools.

Step 3 - Optimization
Once your program has been launched, your program will be periodically reviewed to provide valuable insights and strategy to optimize performance.

Loyalty Features
Increase Average Order Values (AOV), Boost share of wallet spend (SOW), promote spend frequency and more!

  • Rewards per dollar spent
  • Point Multiplier
  • À la Carte Rewards
  • Spend Bracket Rewards
  • Tiered Rewards
  • Foot Traffic Booster
  • Referral Bonus
  • Product Based Rewards
  • Frequent Buyer Rewards
  • Scheduled / Time Based Rewards

Customer Retention Features
Engage customers with personalized communications based on their consumer profile, purchase history, brand preferences, spending behavior, campaign activation and more!

  • Automated Targeted Marketing
  • Email, SMS and/or Push Notifications
  • Drip Campaigns
  • Integrated Promotional Engine
  • Social Sharing Rewards
  • Gamification
  • Tiered Rewards (Experiential)
  • Campaign Segmentation
  • Campaign Revenue Tracking

Customer Acquisition
Grow your business and acquire new customers with our easy to use tools.

  • Referral Module
  • Raffle Module
  • Partner Rewards
  • Digital Gift Card
  • Social Media Referral Rewards

Expand the Customer Experience: Custom Branded App!
Showcase your brand and expand the customer experience with your own unique custom branded app. The custom branded app provides a controlled environment for your customers to interact with your brand and loyalty program.

  • Branded APP
  • Customers Can View and Redeem Offers
  • Participate in Contests
  • View New Products
  • Receive Push Notifications
  • Update Profile and more!

Robust Reporting
Kangaroo Rewards provides in-depth reporting and automated reports.

  • Data Trends
  • New Program Participants
  • Points Redeemed
  • Program & Campaign ROI
  • Offer Uptake
  • Track AOV Trends
  • Customer Spend
  • Liability Report and more!

Connectivity
Kangaroo Rewards provides an open API so you can plug it into other systems such as CRM, Accounting, HR, etc.)

Customer Support
Kangaroo Rewards provides a top-tier customer, marketing and reporting support to meet your companies needs. At Kangaroo, customer loyalty is more than just a program, it’s our business model.

Implementing a loyalty program is the easiest and quickest way to increase sales, drive traffic and boost customer engagement. Book your free demo today!

Features

  • Data Import
  • Social-Media Integration
  • Conversion Tracking
  • Brand Management
  • Audience Targeting
  • Dashboard
  • Sales Motivator
  • Data Visualization
  • Notifications
  • Marketing Automation
  • Customer Management
  • Multi-User
  • API

Summary

  • Rewards per dollar spent

  • Spend Bracket Rewards

  • Tiered Rewards

  • Product Based Rewards

  • Automated Targeted Marketing

  • Campaign Revenue Tracking

  • Raffle Module

  • Digital Gift Card

  • Social Media Referral Rewards

  • Branded App

Loyalty Only

$79.00
1 user(s) / month
Included in plan:
  • Monthly fee

Loyalty + Marketing

$129.00
1 user(s) / month
Included in plan:
  • Monthly: 1 location, 2 registers

Ultimate Loyalty & Marketing

$149.00
1 user(s) / month
Included in plan:
  • 1 locaton, 2 registers

FAQs

    Who are the main user groups of this service?
  • Kangaroo Rewards' loyalty and marketing program is designed to service both small and large business models. An extremely user-friendly platform makes setting up and administering your loyalty program a breeze.

    We specialize in the following industries: Retail, Services, Health & Wellness, Gyms, Salons, Spas, Pet stores & services, restaurants, cafes, bistros, grocery, catering, Vape & e-cigarette and more...

  • Does this service integrate with any other apps?
  • We are integrated with Lightspeeds POS, Lightspeed Ecom, Shopify, Vend, Magento, Woo Commerce, Chronogolf.

    We have an open API and can integrate with your POS system if it is not listed.

  • Does this service offer guides, tutorials and or customer support?
  • Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you!

  • What is this service generally used for?
  • Kangaroo Rewards' loyalty and marketing program are used to increase sales by attracting, retaining and engaging customers via exclusive rewards, discounts, contests, content sharing and brand engagement.

  • What platforms does this service support?
  • We are integrated with Lightspeeds POS, Lightspeed Ecom, Shopify, Vend, Magento, Woo Commerce, Chronogolf.

    We have an open API and can integrate with your POS system if it is not listed.

  • Does this service offer multi-user capability (e.g. teams)?
  • Kangaroo offers multi-user capabilities and multi-location reporting capabilities for franchise models.

  • Does this service offer an API?
  • We have an open API and can integrate with your POS system if it is not listed.

  • What are some applications this service is commonly used in tandem with?
  • Kangaroo Rewards is commonly used with POS system.

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Who uses Kangaroo Rewards
  • Personal
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Portuguese, Spanish
Regional Restrictions:
No restrictions.
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