Kangaroo Rewards

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What is Kangaroo Rewards?

Attract, Keep, Connect and Grow your Brand with Kangaroo Rewards. A powerful customer loyalty rewards program that works.

Kangaroo Rewards is a customer loyalty solution that empowers brands to attract, keep, connect and grow their business.

Kangaroo Rewards is a white-label, omnichannel loyalty rewards solution equipped with point rewards, tier rewards, product offers, coupon capabilities, referral marketing, contests, games, eGift cards, surveys, reviews, and SMS text/email/push notification marketing automations. In addition, all loyalty licenses include access to Kangaroo's member's app for your customers.

  • A white-label member app is also available at an extra cost.

Integration Partners:
Lightspeed Retail, eCommerce and/or restaurant, Shopify POS and/or eCommerce, Woo Commerce, Magento, Vend.

Marketing Integrations:
Mailchimp, Klaviyo, and/or Constant Contact

How it Works:
Once you have a licensed account, simply download the Kangaroo Rewards Business App to your Android or ios tablet, sign in and start rewarding your customers!

If you have a brick & mortar store and/or an eCommerce store, Kangaroo can connect easily to them to operate seamlessly as you do business transactions.

Increase Sales, Drive Traffic, and Engage Customers
Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you!

Loyalty Program Success
Get Started in 3 Easy Steps:

Step 1 - Planning
Our customer success team will help you to define your objectives, priorities, and expectations for your loyalty program.

Step 2 - Implementation
A customer success manager will guide you through the onboarding session. You will learn how to calibrate your loyalty program and use the loyalty marketing tools.

Step 3 - Optimization
Once your program has been launched, your program will be periodically reviewed to provide valuable insights and strategies to optimize performance.

Loyalty Features
Increase Average Order Values (AOV), Boost share of wallet spend (SOW), promote spend frequency, and more!

  • Rewards per dollar spent
  • Point Multiplier
  • À la Carte Rewards
  • Spend Bracket Rewards
  • Tiered Rewards
  • Foot Traffic Booster
  • Referral Bonus
  • Product Based Rewards
  • Frequent Buyer Rewards
  • Scheduled / Time Based Rewards

Customer Retention Features
Engage customers with personalized communications based on their consumer profile, purchase history, brand preferences, spending behavior, campaign activation, and more!

  • Automated Targeted Marketing
  • Email, SMS, and/or Push Notifications
  • Drip Campaigns
  • Integrated Promotional Engine
  • Social Sharing Rewards
  • Gamification
  • Tiered Rewards (Experiential)
  • Campaign Segmentation
  • Campaign Revenue Tracking

Customer Acquisition
Grow your business and acquire new customers with our easy-to-use tools.

  • Referral Module
  • Raffle Module
  • Partner Rewards
  • Digital Gift Card
  • Social Media Referral Rewards

Expand the Customer Experience: Custom Branded App!
Showcase your brand and expand the customer experience with your own unique custom branded app. The custom branded app provides a controlled environment for your customers to interact with your brand and loyalty program.

  • Branded APP
  • Customers Can View and Redeem Offers
  • Participate in Contests
  • View New Products
  • Receive Push Notifications
  • Update Profile and more!

Robust Reporting
Kangaroo Rewards provides in-depth reporting and automated reports.

  • Data Trends
  • New Program Participants
  • Points Redeemed
  • Program & Campaign ROI
  • Offer Uptake
  • Track AOV Trends
  • Customer Spend
  • Liability Report and more!

Connectivity
Kangaroo Rewards provides an open API so you can plug it into other systems such as CRM, Accounting, HR, etc.)

Customer Support
Kangaroo Rewards provides top-tier customer, marketing, and reporting support to meet your companies needs. At Kangaroo, customer loyalty is more than just a program, it’s our business model.

Implementing a loyalty program is the easiest and quickest way to increase sales, drive traffic and boost customer engagement. Book your free demo today!



Kangaroo Rewards Awards


Kangaroo Rewards currently scores 84/100 in the Loyalty & Membership category. This is based on user satisfaction (83/100), press buzz (36/100), recent user trends (falling), and other relevant information on Kangaroo Rewards gathered from around the web.

The score for this software has declined over the past month. What is this?
kangaroorewards.com
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Loyalty & Membership Market Radar

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Kangaroo Rewards Product Overview

  • Rewards per dollar spent

  • Tiered Rewards

  • Product Based Rewards

  • Automated Targeted Marketing

  • Campaign Revenue Tracking

  • Raffle Module

  • Digital Gift Card

  • Social Media Referral Rewards

  • Branded App


Languages Supported: English, French, Spanish, Portuguese, Arabic

Kangaroo Rewards Features

  • A/B Testing
  • API
  • Audience Targeting
  • Brand Management
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • SMS
  • Call Tracking
  • Click-to-Dial
  • PayPal
  • Stripe
  • Social Media Monitoring
  • Customer Advocacy
  • Omnichannel Referrals
  • Customer Rewards
  • Net Promoter Score
Kangaroo Rewards Pricing

Kangaroo Rewards Pricing Plans

Loyalty Essentials

$59.00
3 user(s) / month
  • Point Rewards
  • Point Redemptions
  • Digital Referrals
  • Digital Coupons / Offers
  • Social Media Rewards
  • Program Branding
  • Free Member's App
  • Customer Segmentation
  • Dashboard Reporting
  • Email/Chat Customer Support

Loyalty Engagement

$99.00
1 Company license / Unlimited Users
  • Point rewards
  • Point Redemptions
  • a la Carte Rewards (item purchase rewards)
  • Digital Referrals
  • Digital Coupons / Offers
  • Social Media Rewards
  • Event Rewards (Birthdays, Anniversary, New Member etc...)
  • Gift with Purchase Rewards
  • Contests
  • Spin to Win Game
  • Program Branding
  • Free Members App
  • Dashboard Reporting
  • Email and Live Chat Support

Ultimate Loyalty License

$149.00
per license, unlimited users
  • Point Rewards
  • Point Multiplier
  • Event Trigger Rewards
  • a la carte rewards (specific item rewards)
  • Digital Offers and/or Coupons
  • Shae on Social Media Rewards
  • Gift with Purchase Rewards
  • Tier Rewards
  • Contest Mode
  • Spin to Win Rewards Game
  • Partner Rewards
  • Promotional Engine (BOGO, Discounts)
  • eGift Cards
  • Customer Advocacy / Reviews
  • CX Kiosk (Smiley Face Surveys)
  • Marketing & Reward Personalization
  • Email & SMS Text Marketing
  • Marketing Automation
  • System Integrations (POS and/or Marketing integration)
  • Free Members App
  • Branded to your business (Whitelabel)
  • Phone, Email and Live Chat Support

Ultimate Plus Package

$299.00
1 License, unlimited users
  • All of the Ultimate Plan, plus
  • White Label Members App
  • API Access
  • Includes 1000 SMS Text per Month
  • Includes 10 000 emails per month
  • White-Glove Customer Support

Plans starting from: $79.00/month Credit card required: No

Kangaroo Rewards FAQs

What are some applications Kangaroo Rewards is commonly used in tandem with?

Kangaroo Rewards is commonly used with a POS system. For non-integrated solutions, Kangaroo's merchant app runs on Android and ios tablets.

Who are the main user groups of Kangaroo Rewards?

Kangaroo Rewards' loyalty and marketing program is designed to service both small and large business models. An extremely user-friendly platform makes setting up and administering your loyalty program a breeze.

We specialize in the following industries: Retail, Services, Health & Wellness, Gyms, Salons, Spas, Pet stores & services, restaurants, cafes, bistros, grocery, catering, Vape & e-cigarette and more...

Does Kangaroo Rewards integrate with any other apps?

We are integrated with Lightspeeds POS, Lightspeed Ecom, Shopify, Vend, Magento, Woo Commerce, Chronogolf.

We have an open API and can integrate with your POS system if it is not listed.

Does Kangaroo Rewards offer guides, tutorials and or customer support?

Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you!

What is Kangaroo Rewards generally used for?

Kangaroo Rewards' loyalty and marketing program are used to increase sales by attracting, retaining and engaging customers via exclusive rewards, discounts, contests, content sharing and brand engagement.

What platforms does Kangaroo Rewards support?

We are integrated with Lightspeeds POS, Lightspeed Ecom, Shopify, Vend, Magento, Woo Commerce, Chronogolf.

We have an open API and can integrate with your POS system if it is not listed.

Does Kangaroo Rewards offer multi-user capability (e.g. teams)?

Kangaroo offers multi-user capabilities and multi-location reporting capabilities for franchise models.

Does Kangaroo Rewards offer an API?

We have an open API and can integrate with your POS system if it is not listed.

Kangaroo Rewards User Reviews

Average User Rating:
4.14/5 based on 14 user ratings.
Your Rating:
User profile picture

"Really good customer and rewards software."


What do you like about Kangaroo Rewards?

The best thing about Kangaroo Rewards is that is has an amazing Loyalty Program! You can develop your own rewards program for your customers. It's just a nice and simple product to use!

What do you dislike about Kangaroo Rewards?

The layout if the website I was not very fond of. It can be a little difficult to navigate to find exactly what you are looking for. I just feel like it is missing a few features from other reward websites.

What have you been using it for and what problems did Kangaroo Rewards solve?

I use it for the Loyalty Program for my customers. Kangaroo Rewards just lets me get closer to my customers and to really appreciate them.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Increased oorders by 300% in the first 3 months"


What do you like about Kangaroo Rewards?

I use Kangaroo Rewards for my full-service restaurant. We are quite active in our marketing and regularly run radio ads, billboard announcements along with restaurant listings, email blasts, review management, and PPC campaigns. Adding a loyalty solution was the next step on our marketing to-do list. I checked out a bunch of loyalty solutions but chose Kangaroo due to the simplicity of the back end (very user-friendly) and feature set. A lot of the other systems seemed alright but were quite complex. I wanted my managers to be able to figure out the system with minimal training.

I took a 1hr onboarding session, where I set-up my program strategy and set the baseline earning & redemption rules. I wanted to introduce the program primarily for our pick-up & go customer segment and our lunch catering services. I used frequency for certain actions (like rewarding catering orders) and I automated email triggers when too much time had elapsed. The more time between orders, the higher frequency I set the emails and proposed different offers to increase order uptake etc... Long story short, I've seen a 300% increase in catering orders in 3 months in both revenues & frequency.

I am very pleased with my investment because I have gained more than just a loyalty software, I also have helpful insights into my customer behavior and I am able to use the same platform to organize and automate my email & SMS Text automations. THis program is literally a 1-stop shop for my digital marketing needs. I will be expanding this program to all my customer segments shortly.

What do you dislike about Kangaroo Rewards?

It would be great if it integrated with my online reservation platform. I mentioned this to them and they said they are working on it. (Fingers crossed!)

What have you been using it for and what problems did Kangaroo Rewards solve?

Kangaroo's loyalty software helped me target specific customer groups and day segments and provide rewards & communications to increase their spend, order frequency and campaign participation.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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