Toky

You May Also Like

Influx
 (99)
Customer Service Software
Visit Website
Issuetrak
 (61)
Support & Helpdesk Software
Visit Website
Front
 (0)
Customer Engagement Software
Visit Website
Crozdesk Logo

Find the right solution faster

What is Toky?

Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make.

With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.



Toky Awards


Toky currently scores 83/100 in the Customer Service category. This is based on user satisfaction (74/100), press buzz (44/100), recent user trends (rising), and other relevant information on Toky gathered from around the web.

The score for this software has improved over the past month. What is this?
toky.co

Get Customer Service Software Advice

  • Toky
  • Toky
  • Toky
  • Toky
  • Toky

Customer Service Market Radar

Artboard 1 copy 4

Toky Product Overview

  • International phone numbers

  • Phone Trees (IVR)

  • Simultaneous Calls

  • Welcome and voicemail greetings in several languages

  • Call History

  • Call Filters (Set the times and days your business)

  • Warm and blind call Transfer

  • Integrations with CRM and Business Apps

  • Forward to cell phones and landlines

  • SMS, Voicemail, Speech to text, Fax to email and more


Languages Supported: English, Spanish, Portuguese
Exclusive Crozdesk Discount: Click to view exclusive Crozdesk discount...

Customer Service Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in March 2024.

Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...

FREE DOWNLOAD

Toky Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Transfer
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Video
  • SMS
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score
  • Report & Compliance
  • Hardware Integration
  • Comparative Reporting
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Audio Recording
Toky Pricing

Toky Pricing Plans

ENTREPRENEUR

$25.00
1 user(s) / month
  • Basic cloud phone system features
  • Unlimited inbound calls. Fair usage policy applies. Toll-free numbers excluded
  • Access to Standard integrations
  • SMS messaging
  • Email Support, responding to inquiries within 24 hours
  • 1 local or toll-free number included. First number included. Valid for numbers in selected countries

BUSINESS

$35.00
1 user(s) / month
  • All Entrepreneur features
  • Access to WhatsApp Business. Early access. Additional fees may apply. All submissions will be reviewed for approval by WhatsApp.
  • Access to Salesforce integration
  • Unlimited call recordings
  • Google Data Studio Templates
  • Email, Chat & Phone Support 24/5
  • Email & Chat Support 24/7
  • Access to Toky APIs for custom integrations
  • Early access to new Toky features

ENTERPRISE PLAN

Custom
For great teams. Contact us!
  • BYOC (Bring Your Own Carrier)
  • Dedicated Account Manager
  • All Entrepreneur & Business features
  • SIP Trunking support
  • Dialer bot
  • Priority Support on all channels
  • Tailored pricing plans available

Other pricing information:

Especial discount on every paid plan if billed yearly
* $20 agent/ month ENTREPRENEUR
* $30 agent/ month (Starting with 3 agents) BUSINESS

Plans starting from: $25.00/month Credit card required: No

Toky FAQs

Does Toky integrate with any other apps?

  • Wordpress
  • Facebook
  • Salesforce
  • Intercom
  • Zoho CRM
  • Hubspot CRM
  • Slack
  • Pipedrive
  • InfusionSoft
  • FreshSales
  • AmoCRM
  • AgileCRM
  • vTiger
  • Insighlty
  • WhatsApp Business
  • Zapier

Does Toky offer an API?

Yes, we have a developers API

Does Toky offer multi-user capability (e.g. teams)?

Yes

Who are the main user groups of Toky?

Businesses that want to give excellent customer support.

What is Toky generally used for?

For customer support and sales calls

What platforms does Toky support?

  • Webapp
  • Android App
  • iOS App
  • Windows App
  • Mac App
  • Linux App

Does Toky offer guides, tutorials and or customer support?

Yes

What are some applications Toky is commonly used in tandem with?

CRM, Intercom and collaboration tools like Slack

Get Customer Service Software Advice

Toky Competitors Toky Alternatives

Toky Alternatives & Competitors

Statuspage
Statuspage
  24 87/100
Customer Service Software
Kustomer
Kustomer
  334 89/100
Customer Service Software
Gainsight
Gainsight
  861 89/100
Customer Service Software
HelpWire
HelpWire
  8 87/100
Customer Service Software
Surveypal
Surveypal
  15 88/100
Customer Service Software
Smith.ai Virtual Receptionists
Smith.ai Virtual Receptionists
  65 95/100
Customer Service Software

Toky User Reviews

No user reviews yet.
Rate this app or be the first to review it!
Page last modified:
Back to top