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What is Toky?

"Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more"

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make.

With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.

Toky scored 82/100 in the Customer Service category. This is based on press buzz (39/100), recent user trends (rising), and other relevant information on Toky gathered from around the web.

The score for this software has improved over the past month. What is this?

Toky Awards

Toky Quality Choice Badge 2020 Toky Trusted Vendor Badge 2020
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Customer Service Market Radar

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Toky Product Overview

  • International phone numbers

  • Phone Trees (IVR)

  • Simultaneous Calls

  • Welcome and voicemail greetings in several languages

  • Call History

  • Call Filters (Set the times and days your business)

  • Warm and blind call Transfer

  • Integrations with CRM and Business Apps

  • Forward to cell phones and landlines

  • SMS, Voicemail, Speech to text, Fax to email and more

Languages: English, Spanish, Portuguese
Exclusive Crozdesk Discount: Click to view exclusive Crozdesk discount...

Customer Service Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in August 2020.

Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...


Toky Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Transfer
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Video
  • SMS
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score
  • Report & Compliance
  • Hardware Integration
  • Comparative Reporting
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Audio Recording
Compare Pricing

Toky Pricing Plans


1 user(s) / month
  • Basic cloud phone system features
  • Unlimited inbound calls. Fair usage policy applies. Toll-free numbers excluded
  • Access to Standard integrations
  • SMS messaging
  • Email Support, responding to inquiries within 24 hours
  • 1 local or toll-free number included. First number included. Valid for numbers in selected countries


1 user(s) / month
  • All Entrepreneur features
  • Access to WhatsApp Business. Early access. Additional fees may apply. All submissions will be reviewed for approval by WhatsApp.
  • Access to Salesforce integration
  • Unlimited call recordings
  • Google Data Studio Templates
  • Email, Chat & Phone Support 24/5
  • Email & Chat Support 24/7
  • Access to Toky APIs for custom integrations
  • Early access to new Toky features


For great teams. Contact us!
  • BYOC (Bring Your Own Carrier)
  • Dedicated Account Manager
  • All Entrepreneur & Business features
  • SIP Trunking support
  • Dialer bot
  • Priority Support on all channels
  • Tailored pricing plans available

Other pricing information:

Especial discount on every paid plan if billed yearly
* $20 agent/ month ENTREPRENEUR
* $30 agent/ month (Starting with 3 agents) BUSINESS

Plans starting from: $25.00/month Credit card required: No

Toky FAQs

Does Toky integrate with any other apps?

  • Wordpress
  • Facebook
  • Salesforce
  • Intercom
  • Zoho CRM
  • Hubspot CRM
  • Slack
  • Pipedrive
  • InfusionSoft
  • FreshSales
  • AmoCRM
  • AgileCRM
  • vTiger
  • Insighlty
  • WhatsApp Business
  • Zapier

Does Toky offer an API?

Yes, we have a developers API

Does Toky offer multi-user capability (e.g. teams)?


Who are the main user groups of Toky?

Businesses that want to give excellent customer support.

What is Toky generally used for?

For customer support and sales calls

What platforms does Toky support?

  • Webapp
  • Android App
  • iOS App
  • Windows App
  • Mac App
  • Linux App

Does Toky offer guides, tutorials and or customer support?


What are some applications Toky is commonly used in tandem with?

CRM, Intercom and collaboration tools like Slack

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