Toky

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What is Toky?

"Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more"

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make.

With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.


Toky scored 81/100 in the Customer Service category. This is based on press buzz (38/100), recent user trends (rising), and other relevant information on Toky gathered from around the web.

The score for this software has declined over the past month. What is this?

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Toky Product Overview

  • International phone numbers

  • Phone Trees (IVR)

  • Simultaneous Calls

  • Welcome and voicemail greetings in several languages

  • Call History

  • Call Filters (Set the times and days your business)

  • Warm and blind call Transfer

  • Integrations with CRM and Business Apps

  • Forward to cell phones and landlines

  • SMS, Voicemail, Speech to text, Fax to email and more


Languages: Spanish, Portuguese, English
Exclusive Crozdesk Discount: Click to view exclusive Crozdesk discount...

Customer Service Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in July 2019.

Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...

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Toky Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Transfer
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Video
  • SMS
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score
  • Report & Compliance
  • Hardware Integration
  • Comparative Reporting
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Audio Recording
Compare Pricing

Toky Pricing Plans

PER-AGENT PLAN

$25.00
1 user(s) / month
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

TEAM PLAN

$120.00
6 user(s) / month
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • Email, chat, and phone support

ENTERPRISE PLAN

Custom
For great teams. Contact us!
  • Everything in the team plan
  • BYOC (Bring Your Own Carrier)
  • Dedicated Account Manager
  • User Onboarding Consulting

Other pricing information:

After purchasing credit
*
Valid for numbers in 38 countries

Especial discount on every paid plan if billed yearly
* $20 per-agent plan per month
* $90 per team (6 agents included)

Plans starting from: $25.00/month Credit card required: No

Toky FAQs

Does Toky integrate with any other apps?

  • Wordpress
  • Facebook
  • Salesforce
  • Intercom
  • Zoho CRM
  • Hubspot CRM
  • Slack
  • Pipedrive
  • InfusionSoft
  • FreshSales
  • AmoCRM
  • AgileCRM
  • vTiger
  • Insighlty
  • Zapier

Does Toky offer an API?

Yes, we have a developers API

Does Toky offer multi-user capability (e.g. teams)?

Yes

Who are the main user groups of Toky?

Businesses that want to give excellent customer support.

What is Toky generally used for?

For customer support and sales calls

What platforms does Toky support?

  • Webapp
  • Android App
  • iOS App
  • Windows App
  • Mac App
  • Linux App

Does Toky offer guides, tutorials and or customer support?

Yes

What are some applications Toky is commonly used in tandem with?

CRM, Intercom and collaboration tools like Slack

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