From chaos to customer success, Social+ helps you understand which customers need your attention and why.
Social+ (formerly Amity) provides the world’s most powerful Customer Success software. Social+, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. Since 2012, Social+ has been on a mission to make customer success the focus of every business everywhere. Social+'s customers increase adoption, renewals and revenue growth by earning the trust and confidence of their customers every day.
Awarded the Quality Choice Award
Awarded the Happiest Users Award
Social+ currently scores 85/100 in the Customer Engagement category. This is based on user satisfaction (90/100), press buzz (39/100), and other relevant information on Social+ gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Reduce churn
Drive upsells
Improve conversions
Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in July 2025.
To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...
FREE DOWNLOAD Customer-Engagement-Software-Buyer-Guide-2018.pdfYes
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Amity can be integrated with any pre-sale CRM system, as well as email, feedback systems, billing, and support.
Customer Success Management
Customer Success teams in SaaS businesses.
Analytics, Accounting and Billing, CRM, Documents, Email, Marketing, Support, Survey, and more.
