Sparq

You May Also Like

monday sales CRM
 (1)
CRM Software
Visit Website
SurveySparrow
 (1629)
Feedback Management Software
Visit Website
LiveAgent
 (1392)
Support & Helpdesk Software
Try for Free
Crozdesk Logo

Find the right solution faster

What is Sparq?

Vision Critical is a CXM SaaS platform that specializes in gathering and applying the hardest-to-reach customer data.

Sparq is a customer insights platform that uncovers actionable customer data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. The platform translates customer attributes like motivation, preference, and beliefs into agile, actionable data points that improve customer understanding. These deeper insights deliver new value such as new placement, product, pricing, and promotional opportunities, as well as improve customer acquisition, rate of retention, and customer satisfaction. Through continued engagement, collected insights offer an increasingly optimized experience turning consent data from facts and figures into tangible, actionable insights while maintaining privacy boundaries and meeting regulations.



Sparq Awards


Sparq currently scores 81/100 in the Customer Engagement category. This is based on press buzz (50/100), recent user trends (rising), and other relevant information on Sparq gathered from around the web.

The score for this software has declined over the past month. What is this?
www.visioncritical.com

Get Customer Engagement Software Advice

  • Sparq
  • Sparq
  • Sparq
  • Sparq
  • Sparq

Customer Engagement Market Radar

Artboard 1 copy 4

Sparq Product Overview

  • Build Communities and Engage Members

  • Advanced Recruitment Tools

  • Progressive Profiling

  • Deep Audience Segmentation

  • Target and Run Activities

  • Real-Time Community Engagement Metrics

  • Advanced Search Functionality

  • Sparq Authoring

  • Survey Templates

  • Private Discussion Boards


Languages Supported: English, French, German, Chinese, Czech, Danish, Dutch, Finnish, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese

Customer Engagement Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in December 2022.

To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...

FREE DOWNLOAD

Sparq Features

  • Analytics
  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Click-to-Dial
  • PayPal
  • Stripe
  • Review Monitoring
  • Net Promoter Score

Sparq FAQs

Does Sparq integrate with any other apps?

Yes, we have a whole App Center including systems like Salesforce, Marketo, HubSpot, SurveyGizmo, Userzoom, LivingLens, and more.

Who are the main user groups of Sparq?

Market researchers, insight professionals, CX professionals, executives, product teams, marketers, and data scientists use Sparq.

What platforms does Sparq support?

Sparq, our customer insights platform

What are some applications Sparq is commonly used in tandem with?

Leverage our self-service integrations from our App Center for managing, surveying, and augmenting activities with your other systems like Salesforce, Marketo, HubSpot, and more. We also support API and DMP integrations so you can integrate your Sparq data with other systems of record.

Does Sparq offer guides, tutorials and or customer support?

Help Center, Email Support, Phone Support, Knowledge Base, Vision Critical Academy, Professional Services, Research Services, Technical Services

Does Sparq offer multi-user capability (e.g. teams)?

Yes

Does Sparq offer an API?

Yes

What is Sparq generally used for?

This service is generally used as a cloud-based customer intelligence platform.

Get Customer Engagement Software Advice

Sparq Alternatives

Sparq Alternatives & Competitors

Crisp
Crisp
  77 88/100
Customer Engagement Software
Bazaarvoice
Bazaarvoice
  291 88/100
Customer Engagement Software
Beamer
Beamer
  13 88/100
Customer Engagement Software
AiSensy
AiSensy
  14 86/100
Customer Engagement Software
Pushnami
Pushnami
  14 91/100
Customer Engagement Software
involve.me
involve.me
  34 91/100
Customer Engagement Software

Sparq User Reviews

No user reviews yet.
Rate this app or be the first to review it!
Page last modified:
Back to top