Bazaarvoice is a SaaS solution that collects and publishes authentic feedback from customers.
With Bazaarvoice, users can discover and approach customers and offer them trusted contests. The main purpose of this solution is that retailers and big brands can acquire new clients by sharing customer-generated content.
Bazaarvoice makes the most of its technology to obtain unique data and insights that are later used for targeting audience and personalizing ads. Content that is shared consists of reviews, ratings, videos, photos, and other experience-based material. If this content is adequately leveraged, it can be the basis for increasing sales and building brand loyalty.
Retailers can send customers email messages so they can quickly reach their review submission page, or they can publish it on Google seller ratings. Other benefits of this program include awareness on the: online retail sales increase, in-store retail sales influence, customer insights, the success of new products, and more.
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Main users of Bazaarvoice are big brands and retail websites.
This is a web-based software.
Yes, it offers API.
It is commonly used in tandem with social media, analytics, and CRM applications.
This service is generally used to collect and publish authentic feedback from customers.
Bazaarvoice provides integration with Facebook, Twitter, Adobe Analytics, Google Analytics, Salesforce Commerce Cloud, Magento, IBM WebSphere Commerce, SAP.
Support: Knowledge Base, Live Support, Phone Support, Email Support, Account Manager.