"SugarCRM is web-based, open-source customer relationship management (CRM) system that is available in both open-source and commercial open-source applications."
SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.
Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in January 2019.
This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...FREE DOWNLOAD CRM-Software-Buyer-Guide-2018.pdf
Professional: $40 user/month.
Enterprise: $65 user/month.
Ultimate: $150 user/month.
All pricing plans allow free trial.
Main users of SugarCRM are small- and medium-sized businesses in any particular industry.
It is generally used for customer relationship management.
SugarCRM is a web-based application, with native mobile app for Android and iPhone.
It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.
SugarCRM integrates with any third party systems people use, and can accommodate the new modules.
It offers an API
They offer documentation, training & help, and customer center.