"SugarCRM is web-based, open-source customer relationship management (CRM) system that is available in both open-source and commercial open-source applications."
SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.
Professional: $40 user/month.
Enterprise: $65 user/month.
Ultimate: $150 user/month.
All pricing plans allow free trial.
Main users of SugarCRM are small- and medium-sized businesses in any particular industry.
It is generally used for customer relationship management.
SugarCRM is a web-based application, with native mobile app for Android and iPhone.
It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.
SugarCRM integrates with any third party systems people use, and can accommodate the new modules.
It offers an API
They offer documentation, training & help, and customer center.