SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.
Who are the main user groups of this service?
What is this service generally used for?
Main users of SugarCRM are small- and medium-sized businesses in any particular industry.
What platforms does this service support?
It is generally used for customer relationship management.
What are some applications this service is commonly used in tandem with?
SugarCRM is a web-based application, with native mobile app for Android and iPhone.
Does this service integrate with any other apps?
It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.
Does this service offer an API?
SugarCRM integrates with any third party systems people use, and can accommodate the new modules.
Does this service offer guides, tutorials and or customer support?
It offers an API
They offer documentation, training & help, and customer center.