What is XenCALL?

"XenCALL provides a cloud-based predictive dialer and CRM software for contact centers, telemarketers and appointment setters, facilitating millions of sales calls every month."

XenCALL provides a cloud software for contact centers, telemarketers and appointment setters. It combines CRM and dialing tools for small and medium-sized businesses. The XenCALL predictive dialer facilitates millions of sales calls every month between our clients and their customers.

Find value in XenCALL with the following benefits:

  • Month-to-Month Commitment
  • Free Demo
  • 24-Hour Deployment Window
  • No-Obligation Trial Period
  • No Long-Term Contracts

XenCALL scored 81/100 in the Contact Center Management category. This is based on user satisfaction (86/100), press buzz (23/100), and other relevant information on XenCALL gathered from around the web.

The score for this service has improved over the past month. What is this?

  • XenCALL
  • XenCALL
  • XenCALL
  • XenCALL

XenCALL Product Overview

  • XenCALL is an all-in-one CRM and VoIP platform, fully browser-based with no downloads required.

  • Optimize your call center with the best sales technology possible.

  • Ideal for contact centers, telemarketers and appointment setters to improve outbound sales.

  • Increase telemarketing sales with predictive dialing by up to 300% over one-to-one dialing.

  • XenCALL is the only major dialer provider with a live, interactive map of your sales floor.

  • Benefit from live, in-house technical support at no extra cost.

  • Consolidate analytics, omnichannel routing, and workforce optimization to unify your customer experience.

  • XenCALL's built-in CRM seamlessly integrates with your dialing activity to better manage your leads and customers.


Languages: English

XenCALL Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Gantt Charts
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Time Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score
  • Comparative Reporting
  • Automatic Call Distribution
  • Auto Dialar
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
Compare Pricing

XenCALL Pricing Plans

Month-to-Month

Custom
Per User, Per Month
  • Inbound/Outbound Dialing
  • Unlimited Data Storage
  • Call Recordings
  • Built-in CRM
  • Appointment Setting
  • Live, In-House Technical Support

Credit card required: Yes

XenCALL FAQs

Does XenCALL offer multi-user capability (e.g. teams)?

Yes, both administrative and user accounts for multiple agents are available.

Does XenCALL offer guides, tutorials and or customer support?

Yes, complimentary training is provided during the onboarding process and all clients retain access to live, in-house technical support at no extra cost.

Does XenCALL integrate with any other apps?

Adobe Sign, Amazon Web Services, Authorize.Net, ClickSend, Contact Center Compliance, Dropbox, Google Calendar, Google Maps, Gmail, Limelight Networks, Moneris Solutions, Stripe, Trulia, TrustedTPV and VoiceLog.

Does XenCALL offer an API?

XenCALL's API capabilities allow for custom integrations and product features for any need.

What is XenCALL generally used for?

Inbound/outbound dialing, appointment setting, customer management, appointment setting.

Who are the main user groups of XenCALL?

Contact centers, telemarketers, appointment setters.

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