Slack

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What is Slack?

"Slack brings team communication into one place, instantly searchable, archivable and available whenever you go."

Slack is a real-time messaging, archive and conversation search tool. It is designed to make working life simpler and more productive by removing the need for internal email and inefficient file sharing methods.

Slack brings desktop and mobile messaging into one place — with seamless file sharing, conversation syncing, and notification options. It is simple and easy to use. Users can create different conversation groups with customizable privacy settings to ensure just the right people see them.

Slack is optimized as a search tool to ensure every discussion and document is archived, indexed, and available through Slack's search bar. The powerful search and archiving features will help users never lose track of the conversations they need to remember.


Slack scored 90/100 in the Instant Messaging & Chat category. This is based on user satisfaction (89/100), press buzz (74/100), recent user trends (rising), and other relevant information on Slack gathered from around the web.

The score for this software has improved over the past month. What is this?


Slack Awards

Slack Instant Messaging & Chat Software Award 2020 Slack Internal Communications Software Award 2020 Slack Quality Choice Badge 2020 Slack Trusted Vendor Badge 2020
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Slack Review

Editors' Review by the Instant Messaging & Chat Software Review Team

Slack is a cloud-based project collaboration and management software solution catered to optimize communication across channels and organizations. It gives you the option of having private and public channels, where you can interact with several people from your workplace. Additionally, you can incorporate feeds from your social media platforms. This ensures that when you’re updating your team, they can see the work you’re referring to. You can also upload PDFs, documents, spreadsheets and images into your channels through the drag-and-drop feature.

You can invite your members on Slack through email or even a link to your channel. It can also be accessed through the web, desktop or mobile. It allows for customization with its general look and feel. You also don’t have to worry about losing relevant data under thousands of email threads. With Slack’s search feature, information that’s been uploaded and shared between team members is automatically indexed and archived. If you’re looking for a comprehensive and extensive knowledge base, then Slack should be your top choice.

Slack works for a variety of industries—from two-person startups and small businesses to mid-sized organizations and large enterprises.

Slack Features

Here are the top features found in Slack:

Chat Channels

Slack functions primarily through chat channels—both public and private. This is where communication will often take place. Team members are invited into channels by their managers or by giving them an email link. Compared to email threads, you can easily backtrack on conversations and discussions without getting overloaded by messages and information. Additionally, you can create smaller channels for different groups and teams. You can also share drag-and-drop PDFs, documents, videos and images into these channels.

Face-to-face and screen sharing

You don’t have to meet up with employees in the office, especially if they’re stationed at different locations or if they’re working from home. Slack reduces the cost of travel and makes life easier for your team members. You can now communicate via video calls and share your screen so that people can see what you’ve been working on.

Security and protection

Slack takes protecting your data seriously. It ensures compliance and regulation with the law and certain policies. This includes FedRAMP, SOC 2, CSA, EU/US Privacy Shield, etc. Under this feature, you can find several tools Slack uses to ensure the security of your business. They are as follows: data encryption, SCIM provisioning, SAML-based single sign-on and support for Data Loss Prevention (DLP).

Slack channels

Slack Benefits

The top Slack benefits include:

Increased collaboration and communication

Slack provides users with a single workspace where several features (such as document uploading and collaboration tools) are made available. It focuses on simplifying the way employees discuss their projects by offering both public and private channels in its interface. With public channels, company-wide announcements can easily reach your members. On the other hand, private channels are suitable for smaller teams. This allows you to send direct messages to the people involved in your projects.

Powerful integrations

Slack doesn’t limit itself by not allowing integrations. Instead, it optimizes sharing files and documents between other platforms such as Google Drive and Trello. What these integrations do is allow for more options regarding file storage and project management tools. You can integrate almost any tool within Slack to serve your business needs.

Centralized workspace

One of the most common struggles and challenges companies encounter in project collaboration is their difficulty in efficiently sharing information online. For others, they must send separate files through various platforms. This makes it harder to track everything that’s been shared between several teams. However, with Slack’s single and centralized workspace, you don’t have to worry about connecting files from Google Drive or boards from Trello.

Slack shared channels

Slack Pricing

While Slack does have a free version for you to use, the freemium only offers limited features and functionalities. It includes the ability to search up to 10,000 messages, use 10 applications and integrations and have two-factor authentication. If you need more advanced tools, then Slack offers three pricing packages. These are discussed below:

Standard

Designed for small and medium-sized businesses, this package is priced at $6.67 per person and per month if you’ve opted for the yearly plan. You pay more ($8 per month) if you only applied for the monthly version. Its top features include smarter unlimited search, unlimited applications, conference calls with screen sharing and multiple guest accounts and shared channels.

Using this package, teams can access the entire message history and benefit from 10 GB of storage per member. Additionally, you can also share your channels with other companies and have the two-factor authentication security feature. Compared to the free version where you can only have 1-to-1 video calls, you can enjoy group video calls with up to 15 people. Other key functions include channel recommendations and custom user groups for different teams and departments.

Plus

The second pricing plan is Plus whose price starts at $12.50 per person and per month if billed annually. If you avail of the monthly version, the price increases to $15. The top features you can find in this solution give you 99.99% guaranteed uptime SLA, SAML-based SSO and corporate exports for all messages.

Plus is catered primarily for larger businesses and users who require advanced administration options. All the features offered in Standard can be found in here with additional tools such as real-time Active Directory sync with Ping, Okta and OneLogin. You also have 20 GB of storage per member.

Enterprise Grid

The last plan does not have a fixed price. It’s suited for very large businesses or companies in highly regulated industries. If you’re looking for a package catered to handle a massive workforce, then this is what you need. Users can now have unlimited workspaces, support data loss prevention, HIPAA-compliant message and file collaboration and designated customer success teams.

You can do more with this package, considering the addition of the following tools and functionalities:

  • 1 TB storage per member
  • Organization-wide search
  • Audit log API
  • Messaging and announcement-focused channels
  • A single view of security, compliance, billing, etc.
  • Designated account and customer success teams

Conclusion

While Slack is considered a very popular project management platform, users have complained of its pricey plans and limited features found in the freemium plan. But if you’re looking for a powerful solution where your team can come together and meet online, then Slack is one of the best options. It’s a single workspace catered to connect your employees together. It has real-time messaging options (such as calls and chat), a searchable record and several integrations with popular applications.

At the end of the day, Slack simplifies working with your team members. You don’t have to physically stage meetings and conferences with your workforce since everything can be found online. It also makes it easier to keep track of progress and share your updates with other people. For example, if your company has home-based members, you don’t have to interrupt their schedule by asking them to meet you at the office. Instead, you can have a group conference call where you can share screens and discuss how the current project is going.

Users are notified of important project matters without getting overwhelmed by messages. Since you can integrate notifications, data and files from different applications, you can stay up to date with a single collaboration platform. Overall, Slack provides a place to efficiently communicate with one another without the usual hassles and struggles in setting up a time and place.

  • Slack
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Instant Messaging & Chat Market Radar

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Slack Product Overview

  • All team communication in one place: Say goodbye to internal email thanks to Slack’s desktop and mobile messaging, file sharing and notifications functions. Stay up-to-date even on the move.

  • Integrate with services you already use: Slack integrates with dozens of other services including Dropbox, Google Drive, GitHub, Datadog, Asana, Mailchimp etc.

  • Built for search: Archive, index and find conversations, files or links in seconds with Slack’s search functions.


Languages: English, French, German, Spanish, Japanese

Instant Messaging & Chat Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Instant Messaging & Chat software for business. Published in May 2020.

This software offers tools for teams to chat in real time, in private or open channels, and communicate more effectively. Instant messaging apps are designed for teams to work together, by allowing them to switch between different chat rooms. These tools al...

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Slack Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Gantt Charts
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

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Slack User Reviews

Average User Rating:
4.44/5 based on 3329 user ratings.
Your Rating:

Sentiment Scale
GreatLousy

User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated Slack over time. It shows how existing users see Slack with regards to its usefulness, ease of use, value for money and customer service.

Overall
9.1/10
Arrow Left Recent Older Arrow Left
Usefulness
9.5/10
Ease of use
9.2/10
Value for money
8.8/10
Customer service
8.8/10
User profile picture

"Easy coordination of remote projects"


What do you like about Slack?

I got to know about this app when I started testing on utest, all remote projects are cordinated using its channels;medical moderated,Facebook,type 2 diabetes and other projects. The channel routes for communication in slack made it easy to get instructions and updated from team leader with ease of file sharing very reliable privacy platform when chatting through DM.I even enjoy the dark color mode I used

What do you dislike about Slack?

the main issue that made us include another platform was video call,I hope the developers can improve on this it will be a great milestone because that all that is needed and also increases response rate of customer support incase of any queries

What have you been using it for and what problems did Slack solve?

Channels for communication with our team lead during remote project at utest, it solved my punctuality problem through notification of engagement and important schedules

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"The communication tool that you can use for your project!"


What do you like about Slack?

Slack makes it easy for me to send information to my work team, I can notify any activity or task that needs to be carried out for the company without the need to be called to a meeting to discuss at a work table, since that I make them comes through this program. It has allowed me to keep an orderly control of all tasks and projects that we are carrying out, we can share ideas, documents, images and even gifs to encourage us. It has a large number of integrations with a variety of applications that constantly grows every day and its storage is something that I adore.

What do you dislike about Slack?

Since they implemented the video conferencing and screen-sharing features during, complex ideas communicate more clearly and everyone has the same information. The only disadvantage that I notice is that sometimes when the notifications arrive they present a little delay, this should be more effective since it is used for a fairly constant flow of information.

What have you been using it for and what problems did Slack solve?

Slack is a tool that helps us communicate with our work team within the same company through virtual channels where we can circulate a large amount of information and ideas, allowing us to download attached documents quickly and directly. It is extremely important to us because we implement it for our projects and it has the capacity to store an extensive amount of documents. Having this type of communication saves us a lot of time and speeds up being aware of any activity or task that is needed. It streamlines the projects in our organization since all information is brought to the employee in a systematic way, which saves an amount of time because it avoids the employees having to leave their job for a moment to attend meetings where they are given in-person information. of their work activities within the company, and it is carried out through this channel.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"We discuss virtually with Asana"

// Founder at Nepal Agro Farmers Alliance (NAFA)

What do you like about Slack?

The ability to send an instant message either to a colleague directly or to multiple channels for group discussions are what I like the most about Slack.

What do you dislike about Slack?

The desktop version of Slack loads super slow and even freezes time to time and that's what I dislike about this app.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Makes Communicating to Coworkers so Easy!"


What do you like about Slack?

Since I began using Slack over a year ago, I am in love with this product. It is by far the best communication tool to use at your workplace. Slack makes it super easy to connect with coworkers on projects. Slack has saved me and my company so much time by allowing quick communication options via Slack. I love using Slack for it's group chat ability. My company has company wide chats which is used to spread news about the company. I feel closer to my coworkers because of Slack. I also love that you are able to create custom private groups so that they are not searchable and you can have a private discussion. Their app for smartphones is built very well. Slack is so easy to use. You can even share files with others.

What do you dislike about Slack?

I wish Slack could have the ability to send auto messages to employees to remind them of tasks that they need to work on so that I do not have to remember to remind them.

What have you been using it for and what problems did Slack solve?

I use Slack at work to improve communication with my co workers and to improve company productivity. My company has been using Slack for about 2 years now and we all love using it. It is so much easier to send a Slack Message than an email. Slack allows my company to communicate issues with others and get responses quickly.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"The best communication tool"


What do you like about Slack?

What I like most about this app is that it is the most practical and functional way of maintaining communication with my coworkers and with my boss. I also find it great that its free version has just the functions I need in my daily work. Another advantage of this tool is that all the documents or files that I send to my contacts are saved and I can always access them. You can also add channels and in which to maintain communication during the realization of some training or project.

What do you dislike about Slack?

Although it is a good tool, it has its not-so-good sides, as for example the messages do not appear as "received" or "read" and I cannot keep track of the process of any project. Another negative side of slack is that the communication flows constantly and often, it has no order, so finding fragments of necessary information in some channel or message is a bit difficult and this can waste our time.

What have you been using it for and what problems did Slack solve?

I have been using it as a tool to communicate with my colleagues and boss, it is the platform where I communicate with them during the realization of a project and also when I have to give some training to new employees.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Slack is essential for communication with my clients and coworkers. "


What do you like about Slack?

I love Slack because he gives me much more than I expected at the beginning when I didn't know him. At the beginning I expected a simple platform with simple communication skills, but I discovered that it is at maximum potential with its communication functions. It also allows excellent integrations with a variety of platforms. On the other hand its interface is beautiful, I can receive notifications when receiving messages. The images and documents can be shared optimally, it really facilitates the process of internal interaction with my clients.

What do you dislike about Slack?

There is not much to add in reality, it is a powerful program. Maybe it would be great to get a chat board where you can see all the conversations simultaneously. And also there is no option to help me hide channels that are not of interest at all. It is the only thing that I highlight as negative. However, your updates and experts will be able to solve these types of mishaps.

What have you been using it for and what problems did Slack solve?

We are using this program primarily to maintain a deep guidance in the company in terms of interaction. Either internal or customers. In both situations we use functions such as sharing images and audio files in order to maintain control based on communication. We are witnessing the success of Slack through its use, control and effort in the work area. A tool like this is essential in companies.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"The perfect way to comunicate in you Company "


What do you like about Slack?

I love that it is such an innovative software among many that exist in your industry I love being able to see how it has grown since its launch in 2014 I love all the features offered to the user, it is perfect for any business industry but there is no doubt that it is Even more used in the marketing and technology industry, which is why my industry is the perfect tool, it is a whole in one that replaces all the separate tools that were previously used in order to improve guarantee and facilitate communication in the companies

What do you dislike about Slack?

There really are not many things that dislike me about this software, I think they are very minimal compared to other systems, but sometimes it does fail which occasionally causes me and many users to be late, certainly in several cases the software presents problems at the time of having availability which as a consequence prevents access to users to enjoy their tools, and as a last detail it seems to me that it is not the great thing but when looking for a message in the history it becomes really difficult and annoying

What have you been using it for and what problems did Slack solve?

The truth has helped me a lot since I implemented the slack software, it has facilitated me a lot to be able to communicate with my work group and my bosses, previously I needed to find many tools to be able to have a good communication with my coworkers video tools conferences tools to be able to send and receive files among others and in slack I can have access to all that in a single platform

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"instant messaging for companies"


What do you like about Slack?

It is easy to chat with other members of the organization, it is easy to start small chat groups, for more permanent groups you can start channels, both public and private.

What do you dislike about Slack?

It can be confusing to use if you are not used to chat systems like Hangouts or WhatsApp. The idea of ​​a separate room, or group chat, confuses some

4/5
Usefulness
3/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Slack is great tool for communication with team members"


What do you like about Slack?

I have been using slack for my software projects, slack helps a lot to communicate, share document, share information with team members of the project, the best feature of all in slack is that you can make separate channel for different use cases like channel for core team member,a stake holders, communication with client. You can even invite person to your channel by email. when it comes to integration with other tool, you can integrate major tools like google drive. Sharing document is easier, just drop document in channel and its done.

What do you dislike about Slack?

you have limited other tools integration, It would be lot better if it had integration with trello. When you have larger team, you get lot of message in which you most likely miss important messages. you can not create simply join on slack, you have to join organization already created on slack. There is no option for organizing your messages and channels, you can not easily find important messages. you mostly overwhelm during working when you get lot of messages.

What have you been using it for and what problems did Slack solve?

I have been using for over 2 year for professional software projects, sometime I have to work remotely and slack is great tool when you are working remotely with your team members. Slack has provided me single place to communicate, share documents, share tips and information, post issues and problems. My work involves lot of communication and slack do help me in that.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"Amazing communication tool"


What do you like about Slack?

Convenience Seamless experience crosswise over the work area and versatile customers Real occasions refreshes a synchronizing of messages over all stages and gadgets Powerful computerization and work process capacities, Slack is refined, clean, and very easy to understand. It incorporates numerous different apparatuses in our stack and consistently offers an incredible encounter.

What do you dislike about Slack?

Now and again it has smashed previously yet this is uncommon. Typically have no bad things to say about the product.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"The best application to communicate with my work team"


What do you like about Slack?

Through a simple interface this tool allows you to have a thread of conversation with my team based on specific topics and a single channel capable of managing all subjects. It is the most efficient way to communicate since we only use it to talk about work issues without the need to mix them with personal issues like on a regular social network. What makes Slack a powerful work tool is the possibility of incorporating it with other applications such as: Gmail, googledrive, dropbox and many others. In addition, this allows us to support the messages we send with images, graphics, papers that allow communication to be much more effective. The search tool on Slack allows you to access any message that has been given back in the time line and the use of hashtag allows you to organize each topic of the topic that is being discussed with your work team.

What do you dislike about Slack?

If you have a company with a large number of co-workers and handle a lot of information, it is sometimes difficult to maintain an order because the messages run smoothly like any chat, so discipline is required to only use it for work activities and do not leave the topic that is being treated.
The design of the application is very simple and tends to tire the view when you have been using it for a long time, it would not be too much that it would incorporate a slightly more dynamic and interactive design

What have you been using it for and what problems did Slack solve?

This application has helped my coworkers to have a much more effective communication and thus increase their work productivity, we use it daily to keep everyone informed about any issue we are discussing at the moment and in real time thus saving time and money

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
3/5
Customer service
User profile picture

"control in your hands"


What do you like about Slack?

I like slack since, thanks to the shared channels, our ability to collaborate with everyone and the level of transparency, I can have group chats with up to eight people making it relatively easy to organize multiple conversations without so many complications, and the exchange of files are also easy to use, which means that thanks to Slack, you can save a lot of time by speeding up all your procedures since it also has an application for mobile devices that facilitates all processes and thus always be aware.

What do you dislike about Slack?

I found an inconvenience not major but if uncomfortable about the chats is that I can not please someone to an existing chat or conversation because I would have to open a chat again and append it from the beginning and I think that is a detail that could be improved and I also think they could broaden the privacy issue a little more.

What have you been using it for and what problems did Slack solve?

I have been using it because I consider it to be one of the best platforms that I can use for communication between computers and consider it a great advantage that can be related to the applications we use on a daily basis and that everyone can see the information that It goes flowing without having to leave Slack and also helps to make distance work much more comfortable and easy for people since you can use video chat and voice calls, Slack has made my job a lot easier and that's why I would recommend.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Perfect app for Collaboration and Communication between Teams!"


What do you like about Slack?

I can keep track of various conversations from different groups in my team, Slack also allows me set up different chat groups depending on the purpose for which the group is created and i can make sure that information available to each group in my team is tailored to what i wish to share with them. Also Slack has a beautiful and colorful User Interface and design.

What do you dislike about Slack?

Poor connectivity reduces the performance of the app,sometimes i also have to re-login if not in use for a long time but i really don't like having to re-input my details over and over again. Overall i really can't think of any downside to using slack.

What have you been using it for and what problems did Slack solve?

Slack has helped improve my team productivity, has enabled us to communicate much easily and clearly, Collaboration has been seamless and the time taken to deliver on our projects has been greatly reduced, moreso all these have been achieved without having to break the bank.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Excellent Tool for Team Collaboration"


What do you like about Slack?

Easy to chat, file sharing, video call, etc. Notifications can be customized what ever way. Synced with Google drive. I can able to get notifications for messages.

What do you dislike about Slack?

User interface experience is not sufficient. More plugins to connect with other systems is needed.

What have you been using it for and what problems did Slack solve?

Team instant messaging, sharing files, team meeting, etc.

4/5
Usefulness
5/5
Ease of use
3/5
Value for money
3/5
Customer service
User profile picture

"The best tool for communication in the company"


What do you like about Slack?

What I like the most about Slack is its function to create channels, since through the channels we can converse and plan the projects only with the people who really need the information. Another advantage is that we can continue online from both the computer and the smart phone, so we can maintain communication from anywhere, because your mobile application is fully compatible with most phones.

What do you dislike about Slack?

Most of the features are very useful to improve communication between people in the company, but even the version I have used does not have the option to send voice notes directly from the mobile chat, I think this function should incorporate it for future vesiones, since it is necessary in some cases to send a message in the form of voice notes.

What have you been using it for and what problems did Slack solve?

Before using Slack, we used another social application to communicate and this caused many distractions and loss of information within the company. For this reason, using Slack as an official communication channel for our company was a direct benefit to improve the efficiency of the projects

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Good tool"


What do you like about Slack?

Most user-friendly. Having a lot of features. Easy to collaborate among team members.

What do you dislike about Slack?

The training team member is difficult. Cost of the product. Audio/Video quality is less.

What have you been using it for and what problems did Slack solve?

Team collaboration, Sharing files

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Working in a team is much more efficient thanks to this tool"


What do you like about Slack?

A tool that helps any team work regardless of their function can work collaboratively with the most optimal tools that will make the work much more fun, this is thanks to that provides a friendly interface and notifications customizable by each user , allowing these to be communicated through channels in which with a very quick search and a click can access what they need and the best thing is that it is integrated with other tools of our day.

What do you dislike about Slack?

Its learning curve is somewhat elevated so it is best to navigate through it in a relaxed manner by understanding each of its functions little by little and thus be able to get the most out of it.

What have you been using it for and what problems did Slack solve?

The one that can communicate with colleagues or work teams in a much more direct way is without a doubt fabulous because it works in a more comfortable way and having everything at hand without the need for that team to be necessarily in person, since no matter where you are with access to this tool and share with colleagues the plans for a project and more, you can develop them in a satisfactory way.

4/5
Usefulness
3/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Using slack since 1+ year"


What do you like about Slack?

Notification system and Plugin integrations are the features that I like most. We save a lot of time through integrations.

What do you dislike about Slack?

I am experiencing an issue for login on the desktop app for Mac, but since more than 6 months still, it's not yet resolved. :( So due to this issue I have to use the web-based app instead of a desktop app.

What have you been using it for and what problems did Slack solve?

We use the slack for all internal communications in our company.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
3/5
Customer service
User profile picture

"It was pretty good"


What do you like about Slack?

Slack is a great team collaboration tool. It's also great because it integrates with hundreds of apps. Lastly, it's great for sharing code (Most messaging apps disallow you from entering code but Slack has special code post that allows code to be formatted correctly when sharing). Also has a great mobile app

What do you dislike about Slack?

the main reason we switched was that we were on the free plan and then we hit the 10k messages and we had to either pay or just live with the fact that some data was going to be deleted. So we didn't like that. We felt like we'd been tricked.

Also, the app on Win desktop crashed often and the red notification dot didnt' go away after I checked a message so that was annoying. I'm sure it's fixed now that' its over a year later.

The integrations didn't help. They just create more noise. For example, every time someone signs up via our mailchimp account we don't need a new slack message.

What have you been using it for and what problems did Slack solve?

Team collaboration and messaging period. It was a great way of asking everyone in a team a question and getting quick feedback.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"SLACK"


What do you like about Slack?

It has a mobile application that allows you to be communicated at all times and a desktop application, allows files to be sent, calls groups and others

What do you dislike about Slack?

The synchronization times of the application for windows and the application for Android could be better, it would be ideal to include in the video platform with more than three participants

What have you been using it for and what problems did Slack solve?

I use slack always use it is my day to day, I have groups classified by clients since I support the networks and data infrastructure and I must always be connected

5/5
Usefulness
3/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Slack is a fantastic tool for quick and easy communication"

// Owner/Videographer at Pixel Puppy Productions

What do you like about Slack?

Slack is great because it allows our team to quickly communicate with each other. Previously, we would be bogged down with needless emails or phone calls. Now, we are able to get quick answers from one another by using Slack.

What do you dislike about Slack?

There is nothing to dislike. If you have a decent size team that often needs to communicate with individuals or groups quickly, Slack will save you time and effort.

What have you been using it for and what problems did Slack solve?

Slack has helped us solve the issue of being bogged down with needless emails and phone calls. We solve problems quicker and easier by using Slack for communication.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Share and Download immediately"

// Administrativo at ShopFactory

What do you like about Slack?

I discovered slack a couple of years ago, until then I had no idea what this tool was online. When I started using it, I did not understand its operation too well, but later I discovered its true potential. Slack is a tool where through a link, you can register in a specific group. If your company wants to make a channel on "sales" for example, through that link everyone can register and access it.

Within Slack you can add documents, videos, links to web pages. You can see them online from the same platform or even give you the possibility to download them to view them later from your home. It's really useful to have all that information in two clicks.

What do you dislike about Slack?

There really is nothing that I dislike about Slack. If that is true, that at the beginning, when I registered, I did not know how to generate the link to send to other people and I also had no idea what had to be done to upload the files or videos.

The only thing that would change slack is that the tutorial explained much more how everything works, because for a user who does not have much idea about its use, at the beginning it will be a while until it adapts to the system.

Finally, I think you could also integrate more configuration options and editing, so that everything was a little more orderly and perhaps more visual. Adding these extra options would leave a program with an efficient design and very useful.

What have you been using it for and what problems did Slack solve?

Slack has made it easy to share documents, videos and files between the company's components.

Mainly, what I like the most, is to be able to create several channels to have everything organized. That is, we have several channels such as:

- Sales
- Projects
- Suppliers
- Reports

In all of them we have organized documents, well structured videos and additional information such as web pages, we also have them within those channels.

What I liked most about slack is just that, its efficient distribution of all resources and also how easy it is to switch between channels. You can move around the interface in a few moments and see what's on the "sales" channel and instantly review the "projects" channel. It is really efficient in that sense.

5/5
Usefulness
3/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Slack Review"

// Marketing Specialist at Vertex Inc.

What do you like about Slack?

I like that Slack is able to be accessed via a mobile app so I can use it on my smartphone when I need to, or on desktop.

What do you dislike about Slack?

The user experience when having to remember passwords for specific channels can be displeasing but I do not have a major dislike towards the platform.

What have you been using it for and what problems did Slack solve?

I use Slack to communicate with team members.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Slack - best for internal communication with great slack communities, too"

// Sales Executive at evolv consulting

What do you like about Slack?

Slack has done it right. They gave shut down some of the late players by not missing a step. They have incredible integrations, easily understood basic functionality and hit a home run with collaboration and infernal communication.

What do you dislike about Slack?

Theres nothing in particular i dislike about slack. There will continue to be competitors and I hope they continue to innovate and staying ahead of the curve.

What have you been using it for and what problems did Slack solve?

We knew we needed a better way to communicate internally. With so many emails and documents circling around the company it was time to make a decision.

We looked at 3 others, including Teams and HipChar, and pretty quickly choose also.

The use of also for communication is very simple, but the ability to add different channels for different teams or departments and allowing us to share information has been awesome.

The last thing we were really surprised by was the bots and third party integration capabilities that really added to the richness of the platform.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Once you get started you'll love it"

// Digital Nomad Serial Entrepreneur at Multiple

What do you like about Slack?

Slack is such a core part of our business. All our team members use it to communicate together. It's great that you can have separate channels for social things, big groups, small groups, specific client teams etc. Then you can also mute channels individually. We are an international remote team so being able to communicate easily and not have personal and business mixed in together is integral for us! It's also great that you can have notifications/log in on your phone as well as computer. I feel like so many people are beginning to use it now too - e.g. a social blogging group that I'm in is also using it now to organise meetups or share opportunities across niche threads. So handy!

What do you dislike about Slack?

The on-boarding is pretty terrible! It's not very self explanatory or intuitive so getting new people to sign up and add them to your team channels can be a bit of a headache. Converting people who've never used it before it a bit of an uphill struggle. Once they're in it's pretty easy though and then they're hooked! I just feel like this area could be improved upon for future versions.

What have you been using it for and what problems did Slack solve?

We use it to communicate across our international and remote team. We run our entire business through slack and don't use email or whatsapp or anything else! It's totally integral to us now.

5/5
Usefulness
3/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Keep in touch"

// Data Entry Operator at Appen

What do you like about Slack?

We literally depend on this product to keep us connected. We are a team from 3 different states that collaborate to put Magazine Issues together. We share files by connecting Dropbox, and have group meetings about ideas for the book.

What do you dislike about Slack?

Wish we could meet with more people. We have 15 active but Video conferencing only allows 12.

What have you been using it for and what problems did Slack solve?

Staying connected to our group across the USA.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Relied upon daily"

// Founder at If No Reply

What do you like about Slack?

Great messaging app that's integral to team chats and running our business as a whole!

What do you dislike about Slack?

I think the sign-up process for Slack is pretty clunky when doing so for the first time - but really this is just a minor gripe and I'm very happy with Slack overall.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Slack has is all!"

// Operations at SEAL Awards

What do you like about Slack?

I love how easy and instant it is. It has so many integrations that make it more complete. I currently use it to communicate with those who work remotely in my team and all the features are simple to find. I can create group chats with specific people, I can also add people who will only be working with us temporarily and restrict their access so that they can only see specific information like the contact directory. One of my favorite things about slack is that it can sign in via email instead of having me type in the password all the time (it sends an email with a link that you can click on to sign in to slack). With slack, you are in control of everything: You can choose your integrations (which are numerous), limit access, add and delete people, add customized emojis, change the color of your slack window, set the time for when you can receive the desktop pop-up notifications, set statuses to know what each person is up to, instantly share documents, videos and more. Slack has is all!

What do you dislike about Slack?

There's not much I can say about what I disliked from slack. The only issue I had was with an integration: We kept getting spam notifications every time someone would add a new item in the integrated tool and Slack would notify us in our general channel about these activities which would mix in with our messages until some very important messages would get unseen. We fixed this issue by turning off the notifications so I would advise to turn off all integrated tool notifications to avoid having a similar issue as we did.

What have you been using it for and what problems did Slack solve?

I've been using Slack as a main communication tool within the company I work for. It helps connect all of the team no matter where they are and it gets our messages across without delay which in turn helps keep our company going.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"slack is a communication tool used for messaging"

// Software Developer at OATI

What do you like about Slack?

It works in mobile and documents can be easily shared. other team members can be invited to communicate

What do you dislike about Slack?

slack should have voice call for communication. And sometimes it gets hang or stops although for a very less time

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"great app for online communication between teams"

// Associate at Sapient

What do you like about Slack?

great interface and app for android support are also available which helps in communication between teams and be online always.

What do you dislike about Slack?

nothing as far as I have used this software, I find it good overall and this is the tool which I used for a team of 200+ members

4/5
Usefulness
3/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Slack"

// CEO at Zealmat Tech Blog

What do you like about Slack?

Slack is an interactive chat app and website that allows group of individual to easily meetup with their idea to solve issue

What do you dislike about Slack?

It is somehow hard to understand unlike Facebook. Even when you want to add up someone you need to have some support by someone who has been using it a long period

What have you been using it for and what problems did Slack solve?

I used slack for Udacity Google scholarship 2018 we were able to form a team and it was really nice I never knew that the platform (slack) had much fun.

5/5
Usefulness
4/5
Ease of use
3/5
Value for money
2/5
Customer service
User profile picture

"Excellent collaboration tool"

// Senior Product Owner at Infinitec Solutions GmbH

What do you like about Slack?

Easy to visualize what I need. Easy to be notified whether in mobile or PC. Very easy to digest the info and divide into the appropriate channels

What do you dislike about Slack?

Sometimes a bit slow to load. Native client on PC or Mac is a bit heavy and needs some work.

What have you been using it for and what problems did Slack solve?

Collaboration.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"SLACK ... The best collaborative and communication software."

// Asistente personal at HIDROCENTRO

What do you like about Slack?

What I like most about slack is that it mainly allows me to communicate with my colleagues and friends in an easy, fast and very effective way. With this tool it is not necessary to use the email since it is much easier to use and is much more improved; It allows me to share my content with other applications such as Twitter, Dropbox, Trello, Google Drive and many others. It is a fantastic tool for both small and large companies, we can create public and private groups, customize our notifications, do searches and access all the content that slack offers very quickly.

What do you dislike about Slack?

The only thing I can say that I do not like about the slack is that it requires a lot of RAM because with the 5 GB of its free version it is not enough to receive and store messages, which can be an obstacle to having several long conversations and that this application only keep a certain number of messages ..
And that notifications can cause distraction because they are very constant and can lose productivity at work.

What have you been using it for and what problems did Slack solve?

With slack I have improved the way of communicating, now how fast and easy. In the company we have maintained the order between several work groups and the way in which they can communicate. We have also made contact with international companies and we can also share our personal and work experiences, all from the comfort of my home or in the office with my computer. With this software we have simplified the stress with the wonderful advantage of being able to communicate remotely making meetings or online appointments.In addition to being able to share and interact with other apps such as twitter, trello, etc.

5/5
Usefulness
5/5
Ease of use
3/5
Value for money
5/5
Customer service
User profile picture

"Amazing messaging platform to share updates as well as reminders"

// Recruitment Evangelist at Xobin

What do you like about Slack?

1. The free tier gives a lot of flexibility
2. The reminders are amazing
3. The integrations with various services are totally awesome
4. Custom API calls to get information from various stages totally kills it

What do you dislike about Slack?

There is not much to dislike about the application. The DND mode, the mobile app and everything they have makes it so easy to love. Don't really think there is something that I can fault the application for.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"A very useful tool to remain connected with team"

// Research Fellow at Indian Spinal Injuries Centre

What do you like about Slack?

The best thing about slack is that it is easy to install, works on the laptop as well as mobile and connecting with the peer is very easy

What do you dislike about Slack?

I feel it takes some time in attaching the file. I also feel its UI could have been better

What have you been using it for and what problems did Slack solve?

I use it to collaborate and communicate with the team. It keeps me updated about the team activity and saves my time.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Why send email...with Slack you get instant answers"

// Development Director at SherpaSocial

What do you like about Slack?

LOVE LOVE LOVE the power that Slack bring our multinational company. Email volumes are greatly reduced and better group communication happing now.

What do you dislike about Slack?

Not as customizable as I would like with regard to color font and sounds when I get Slack'd

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Great messaging app"

// Designer Web at Amazon

What do you like about Slack?

It is the best app for constant communication between teams and people from the same team. It has messaging, calls and a mobile app. It is a big improvement from the email based and custom built databases with long delays.

What do you dislike about Slack?

I want to have more integrations with other tools, but I do think that they should develop more integrations and support them

What have you been using it for and what problems did Slack solve?

Communication and project management

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Good way to communicate with your team"

// Web Developer at Teleperformance

What do you like about Slack?

IS a good way to prioritize and communicate to your team, as fast as it is, with great dashboard and good support it is what our departments needed.

What do you dislike about Slack?

The small usage space, some of our departments would need more than 10 or 20 GB of data, in order for them to use it to full extent, and not user other products

What have you been using it for and what problems did Slack solve?

Easy communication for the team.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Awesome tool"

// Software Engineer at Lucky Table

What do you like about Slack?

The menu is very well designed, allowing us to customize if we want to see every single channel, or if we just want to see starred channels. In that sense, it is really well built. The channels are able to search so you can find older things that were said before you joined the channel or something you need to refresh yourself on. Also, it has some interesting features like bots for birthday reminders, emoji's and gif images to share.

What do you dislike about Slack?

I would like to be able to manually set hours I am in the office so I appear offline when the work day is complete. Also, I have an issue with notification when you have two monitors. The notification box doesn't appear.

What have you been using it for and what problems did Slack solve?

Slack is used by my organization as an interoffice communication channel for both non-project related and some project-based communications.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Prepare to revamp all your communications"

// Cofounder / Marketing, Growth, Technology, Experience at Sensacional Chile

What do you like about Slack?

Slack will completely change the way your company operates. If you used email, then prepare to change all about the way you used to operate.
Slack's main feature is how easy it is to communicate anything.
You can easily create different channels for talking about different topics. You can send files, videos, use a bot to program notifications. The chat feature it's amazing and hard to perfect. You can select which type of notifications you want, you can use the app in the phone... that works awesome.

You can also connect to almost any API and use great features. Upload things via Slack, get sales notificaciones, reports, create Trello cards... almost anything you can think of.

Slack is so smart in the way it works. Usability is awesome, it's like it knows what you want.

We haven't used the video chat feature but I can guess how good that works.

For us, a small company, the cultural change was very easy. No more emails, only Slack and prefer Slack over interrupting. If it's urgent, interrupt 'in person'. Everybody loves it and, with Trello, we use it as our primary communication feature.

What do you dislike about Slack?

To be honest... not much. Of course the fact to not have more than 10,000 messages on the free version annoys, but it's obvious, you are not paying anything and getting an awesome software for free.

The mobile app it's a bit slow (at least for Android) and sending attachments isn't ideal right now, but it's a tiny detail compared to the value you get.

What have you been using it for and what problems did Slack solve?

We use it as our primary channel of communication. We send announcements, meetings, we talk one on one, use channels to coordinate... even thought we are localed physically on the same place, it's a great tool to have all the information, avoid duplication of info and getting everyone on the same page, quickly.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Amazing communication platform"

// Project Manager at vrTech Trade

What do you like about Slack?

IM is just perfect; you can keep all your communication in the single tool. Creation of various communication channels is a great strength of Slack, allowing certain departments to use it for project-based communication that does not need to be sent in an email, and others to simply communicate with employees as needed.

What do you dislike about Slack?

The notifications don't work very well. I keep missing messages. Maybe if they could make a notification show up on the screen when you're tagged into a conversation, this would solve the problem. Also, I would like the ability to sync Slack with other applications we're using.

What have you been using it for and what problems did Slack solve?

Slack is used for collaboration between different team members of geographically distributed teams. We are using instant messaging, document sharing and even conference call to communicate and work on a number of projects.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Slack keeps everyone informed"

// Support at Strollers and Stilettos®

What do you like about Slack?

Modern and convenient user interface. The speed of message exchange is phenomenal. It is possible to create a huge number of chats and provide access to them to different users. I also like how easy it is to add a new user. It's also quite easy to share files, we often use this opportunity and share documents or images.

What do you dislike about Slack?

We became very dependent on Slack. Once the service was unavailable and all of the communications of our company collapsed (it was all once and no longer repeated). In the rest, it is a very convenient service that changed the whole approach to communication.

What have you been using it for and what problems did Slack solve?

We use Slack to communicate with our team. We have many offices with which we need to keep in touch. After we started using Slack, we never had any confusion about our work. All dialogs are in cloud and users always have access to them. Now all departments of our company communicate in one application, it is much more convenient than traditional e-mail.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Software for business"

// Assistant Project Manager at Lucky Table

What do you like about Slack?

With this program I like that there is an opportunity to stay informed about internal conversations, subscribing to different channels. It's good that in the note the program announces my email inbox and makes the collection less about updates and more about being productive during our team. I like the general access to files or calls, which you can also make a free plan. I use a program to communicate with my clients for quick feedback and information. Thanks to this platform, my organization has become more active in marketing, and we have increased our profitability with this excellent program.

What do you dislike about Slack?

The mobile version has errors and some functional problems. Sometimes it takes time to load images or files that disappoint me.

What have you been using it for and what problems did Slack solve?

Mobile applications are great, and I especially like how creatively this program describes everything new or corrected in each update. A great example of useful, easy-to-use log updates, something many other applications can take note of. There are many free tips that this platform offers, which can really help your organization and its communications to reach the level higher.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Good alternative to Skype"

// Managing Director at The Recruitment Geeks

What do you like about Slack?

Good alternative to skype or other chat platforms and i can see this growing over the next few years so worth becoming an early adopter. Video qualiy is good and does everything we need also was easy to setup in the first place. Good Product

What do you dislike about Slack?

Nothing to dislike really. Shame it doesnt intergrate with skype or provide maybe a more fun better access to skype. but is good

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Slack has improved our team communications"

// Public Relations Specialist at Jive Communications, Inc

What do you like about Slack?

It's so easy to use! Even as a beginner on my first day, I picked it up immediately. It's also helped improve our company culture and individual team communications. I love that you can have unlimited private and public chats for all your workplace comms needs.

What do you dislike about Slack?

There is limited function if you have a free plan. Slack space can be filled quickly, especially if you have a lot of employees.

What have you been using it for and what problems did Slack solve?

It improved our team communications (better than hangouts or just sending group emails). You can video conference, send large files, code etc at the touch of a button.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Slack, Whatsapp for Business"

// Council Member at SABF - South American Business Forum

What do you like about Slack?

I like that it's a really easy-to-use platform where you can separate all your conversations in channels. Also, having public and private channels really focus every subject to the specific channel you are in. It's really a must-have app when you are thinking about communication around your company.

What do you dislike about Slack?

Some of the integrations have a lot of room for improvement, that's one of the things I dislike the most. Also, sometimes mobile notifications don't work as good as they could do.

What have you been using it for and what problems did Slack solve?

We used Slack to have every conversation differentiated, so we don't lose focus in our working environment. So if you have an idea in a specific subject, you just write it in the right channel without losing the thread of another on-going conversation.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Most Productive platform for organization"

// Network & Server Engineer at Rubico IT Pvt Ltd

What do you like about Slack?

Slack has so much functionality to use, it is not only about messaging program but also it is the great way to be in communicate with your organization and inform each other of deadlines. Slack is the best software which can be integrated with many programs, platforms this is great for me. I really like to use Slack and have fun with it. you can easily create private chatroom or make it public with people. Slack is really easy to use without any complications.

What do you dislike about Slack?

there is the only problem about slack is that mobile version has bugs and some functional problems, I do not really know why almost most software has mobile version problem I am always thinking about this issue so Slack has problem too I can only complain about this issue and there are no other problems for me about this software. I really like to use it and be part of it.

What have you been using it for and what problems did Slack solve?

I am working with the marketing department and we have offices in other cities as well so we need to be in touch always in anytime for reporting deadlines.also, we are using Slack to communicate with our clients for fast feedback and informing. Thanks to Slack our organization is so active in the marketing area and we increased our profitability with Slack.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Slack makes communication fun"

// Freelance Tech Content Writer at freelancer, author, journalist

What do you like about Slack?

Slack is not just a messaging system, it has a lot of functionalities. There's a lot of things I like about slack:

1) Ability to create private and public channel for security purposes

2) Create channels without any limitations and allow certain people to join it

What do you dislike about Slack?

Changing the settings or preferences could be made simpler. More themes would be great for customization. Maybe a tutorial on how to adjust settings would suffice

What have you been using it for and what problems did Slack solve?

Ease of access. Being able to switch conversations with one click is super easy when you have multiple conversations going on with different people in different groups. It's also very easy to find people to start direct messages with them.

4/5
Usefulness
4/5
Ease of use
3/5
Value for money
3/5
Customer service
User profile picture

"Most used app I use daily"

// Executive Director at Lido Labs

What do you like about Slack?

Clean interface, great inter-office communications tool, ability to be in different workgroups

What do you dislike about Slack?

Nothing except the number of messages that can be saved in a workgroup on the free model

What have you been using it for and what problems did Slack solve?

workplace communication and personal interests

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Well designed, good apps, tons of integrations"

// Head of Marketing & Customer Success at LiveAgent

What do you like about Slack?

Slack is a messaging and which delivers. It's well designed, easy to use, stable and easily expandable. There were some initiatives to switch to different products within the company, but eventually, we sticked with Slack. I like the multiple options of using it - browser, iOS app, Mac desktop app. Personally, I use the desktop app and iOS app on the go. Drag & Drop is handy, custom emojis funny and I guess the whole idea of the app is for the users to love it. It's easy to setup, we like the public and internal channels, groups direct messages etc. Great product overall.

What do you dislike about Slack?

The desktop app has been a bit buggy lately but nothing major. I continue using it on daily basis. The pricing might be a bit steep if you are a bigger company. On the other hand, the free plan gives you a lot of room and doesn't limit you "per number of seats".

What have you been using it for and what problems did Slack solve?

Communication within the company, internal messages, internal sharing of files. Slack makes it super easy to get in touch with specific people within the company or with groups of people.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Best Communication platform"

// Technical Training Consultant (VMWare) at Tech Training Solutions Inc.

What do you like about Slack?

Its simple to use has all the features we have needed and the integrations are priceless, we couldn't be happier with it

What do you dislike about Slack?

We haven't found anything to complain about at this point. the product have been invaluable in foster communication through our team

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Good"


What do you like about Slack?

Its good way how to communicate through the company. But paid version is a bit too expensive and the fact the trial is not working as an archive is a bit shame

What do you dislike about Slack?

not archiving the links and so on. Its a bit shame but the paid version is too expensive

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"Slack is the best. Period."

// Associate Marketing Manager at Cordial, Inc.

What do you like about Slack?

Slack is the easiest to use. Honestly, I wouldn't even consider another chat service. It's the perfect compliment to email. It integrates with everything, has a seamless experience, great design, constantly improving, and is generally always on their game. It's perfect for team chat.

What do you dislike about Slack?

Nothing. I wouldn't change a single thing. Some might complain that it doesn't integrate well with project management tools but I disagree. In my experience, most chat services inside of a project management tool just don't do the job. Slack is the bomb.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Slack - team communication "


What do you like about Slack?

Slack is designed for keeping chats and conversations between team members. You can exchange messages and files right inside the application. You can mention other users in conversations, which are called Channels. I like many features of this system but most of all its integration with other services, delicate mail notifications only when a person is mentioned in the chat channel, ability to attach pictures and files and the mobile application.

What do you dislike about Slack?

Being hones I do not really see any disadvantages using Slack as it has everything a team could need for communication and work on the projects. It has many integrations and could be set for mostly any business need.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"It's not just app of real time messaging it saves your time and cost with collaboration "

// Inside Sales Executive at Qliktag Software Inc.

What do you like about Slack?

excellent and powerful real-time messaging app with a rich collection of settings and options. It won't magically erase all the problems of email but integrate it intelligently with other software and it becomes a key part of any team's collaboration.

What do you dislike about Slack?

Free channels delete your messages after 10k.
Their search sucks, so it’s hard to find important things.
Every channel gets cluttered up with junk, making it useless.

What have you been using it for and what problems did Slack solve?

Slack spares you huge amounts of time-related with triaging messages and announcement gatherings. You are considerably more effective and your throughput shoots through the rooftop.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"A good opportunity for developers"


What do you like about Slack?

It's a good thing or the best opportunity for developers to communicate with other developer have a chat and even share files

What do you dislike about Slack?

Slack needs alot of authenticity and it takes long to load .slack is sometimes losses signals and colapse

What have you been using it for and what problems did Slack solve?

I have used it to share my codes and files .slack has helped me to know and chat with other developers

3/5
Usefulness
3/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"I don't know how I ever lived without Slack."


What do you like about Slack?

Seriously, it is the easiest to use communication platform I have ever used. The integrations are endless. Using Slack versus sending emails is a huge time saver, it is so much easier to use, and to have a conversation, rather than the back and forth with constant emails.

What do you dislike about Slack?

I haven't come across anything not to like. The only problem that I have had is how to add new users to channel, but that was easily solved with a quick trip to the help desk.

What have you been using it for and what problems did Slack solve?

We use Slack as a primary communication tool for our remote team. Having channels set with purposes makes conversations easy to have either one on one or within a group. The integrations are seemingly endless, which makes for a happy unified company.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

""

// Sales Champ at Crozdesk

It's simple: Slack is addictive. And that is exactly what you need from an internal communication tool (well, apart from the communication bit... but Slack rocks this too).

The most difficult part of implementing new tools in a team is always getting the team to adopt it, use it, and commit to it until it sticks (or until you've figured out it's really not for you).

What makes it addictive for our team? It has the simplicity of Facebook group (or personal) chat, but with a powerful search so that you never loose important chats or brainstorms that you may need to look at later again. It's minimalistic design and the 'Slackbot' that talks to you and leads you through the setup are also part of the addiction-factor.

NOTE: regardless of which tool you want to implement, make sure you do commit to it for a week or two before judging. It takes time to change habits. As for Slack, our team has reduced e-mails by 70-80% and we've stopped communicating on 5 different platforms. Blessing.

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