RingCentral MVP

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What is RingCentral MVP?

RingCentral MVP is a seamless solution that combines messaging, video conferencing, and phone calls into one unified platform.

RingCentral MVP is everything your team needs to communicate and get work done in real-time. When all of your work is right where your conversations are, scheduling your next meeting, planning your next big project and collaborating on shared files are all as easy as chat.

RingCentral MVP currently scores 85/100 in the Instant Messaging & Chat category. This is based on user satisfaction (78/100), press buzz (50/100), recent user trends (falling), and other relevant information on RingCentral MVP gathered from around the web.

The score for this software has improved over the past month. What is this?
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RingCentral MVP Review

Editors' Review by the Instant Messaging & Chat Software Review Team

Each week we feature an app that has caught the attention of the Crozdesk community. We look for exciting features that make our lives easier, apps that take a radical approach to existing problems or a service that has everyone talking about it. In other words, apps that we think you should know about. This week’s featured app is the versatile team collaboration and task management app Glip.

Glip and RingCentral

Glip was founded in 2012 as an all-in-one messaging and collaboration product that combines an array of workplace tools such as communication, task management, notes and video conferencing. In 2015, Glip was acquired by cloud-communications provider  RingCentral, a publicly traded business with over 300,000 customers. Going forward, the Glip team plan to continue to integrate Glip with RingCentral. With the background out of the way, let’s take a look at how Glip works.

Versatile Team Collaboration and Task Management with Glip - Crozdesk App of the Week

The sign-up process with team collaboration app Glip is relatively easy, sign in with your RingCentral or Google accounts, or create a new account.

Glip Main Screen: People Function

The People function of Glip allows users to connect with co-workers and guests by entering their email address or adding them using Gmail. You can invite members of your own team, who share your email domain, by simply typing the first part of their email address. Contacts can be added as co-workers, meaning that they will be able to see all other co-workers on the People page, join public teams and be included in the All Employees team. Alternatively, contacts can be added as guests, meaning they won’t see anyone or anything outside of the conversations in which they have been purposefully included. This is a useful feature for client collaboration, where a team wishes to bring a client into the loop on a specific project but not allow proprietary or confidential data to be viewed by that client. Once added, the co-worker will be sent an email invitation to join the team. Helpfully, there is no need to wait for the contact to accept this invitation before communicating with them. The newly added co-worker’s profile will appear under your own profile on the Co-workers and Guests page; users can reinvite the contact, adjust email preferences and other settings related to this contact from the main people dashboard. The contact will also appear in the left-hand ribbon, underneath the People icon, clicking on their profile here will display a history of any communications associated with this contact.

Versatile Team Collaboration and Task Management with Glip - Crozdesk App of the Week

Add contacts to team collaboration app Glip using the People window

Teams and Groups

The Teams screen in Glip allows users to create new teams and edit existing team settings. A default All Employees team is already created in this window and users have the opportunity to create further teams by clicking the “Create” button and providing a team name, the email addresses of members and preferences related to whether or not the team is public. The team settings panel can be accessed by hitting the cog icon giving options to rename the team; edit member access preferences; add and remove team members and edit sound and email settings relating to the team.

Versatile Team Collaboration and Task Management with team collaboration app Glip - Crozdesk App of the Week

The team panel allows editing of team preferences in team collaboration app Glip

The groups screen allows informal chatting between three or more Glip users. The function is designed for informal office communications such as lunch plans, rather than specific project or work related discussions, which are best conducted in the teams function.


The calendar function within Glip automatically pulls any due date from conversations you conduct in Glip and stores it in the calendar for the team to view. The calendar can be filtered in various ways:

  • Event filtering: Allows the calendar to be filtered by all events; user-specific events; all-employee events or events by team
  • Time filtering: Filter by month, week or day
  • Tasks: Choose to show or hide tasks

New events can be scheduled by clicking on a particular day, while tasks can be created by command/control-clicking on the due date. Alternatively, hit the “New” button to create an event; this function allows you to specify start and end times; repeat preferences; colour; location and description. Usefully, the calendar feed function allows you to view events from your Glip calendar in your calendar application of choice, such as Google Calendar, Outlook or iCal. To toggle this function, simply copy the URL provided by Glip for your calendar feed and then follow your calendar application’s instructions for adding/subscribing to a calendar by URL. After subscribing to the calendar feed, your events from Glip should appear instantly.

Versatile Team Collaboration and Task Management with Glip - Crozdesk App of the Week

The calendar stores team tasks and due dates in team collaboration app Glip


The tasks function allows users to list all tasks relevant to their team, or to them individually. New projects need to be created in the projects window before tasks can be added to them. The New Task window allows users to specify the task title, assignee, repeat preferences as well as details of how the completion of the task will be defined. Files can also be added to the task at this stage. Tasks can be filtered by personal tasks only, and also by status, conversation, section, colour, assignee or due date.

Links and Notes

The links feature is a page displaying all links shared throughout team conversations, links can be filtered to show only links that have been shared with you personally.

The notes feature is a document collaboration function which allows team members to create, share and edit documents collaboratively. Creating a new note takes the user instantly to a new document with various familiar editing options displayed on the ribbon at the top. These include a function which converts the document to HTML format; the ability to alter font size, make text bold or italicise it; a strikethrough option which deletes text but shows it has been deleted to other users; bullet and number functions and the option to add links, media or images to the document. When a note is complete, you can post the note to a particular team or Glip user.

Versatile Team Collaboration and Task Management with Glip - Crozdesk App of the Week

Create and share notes with team collaboration app Glip


The Files window is an area for sharing and storing files between users. Files shared through conversations on Glip will be automatically stored here and new files can be uploaded via the “Add File” button or by dragging the file from your desktop. Files can be added from DropBox, Box, Evernote, URL or Google Drive. Once uploaded, files can be commented on by other team members, provided they have been given access to the file. Files can also be downloaded, liked, favorited, shared, moved, edited and deleted from the Files area. Where the file format allows, files can be previewed by clicking on them, this opens the file in your browser.

Versatile Team Collaboration and Task Management with Glip - Crozdesk App of the Week

Upload, share and edit files with team collaboration app Glip


One of Glip’s advantages is the range of other web apps it can be paired with, in fact, the list is surprisingly large and includes: Outlook, Google Calendar, iCal, Box, DropBoxEvernoteGoogle Drive, Hangouts, Asana, Bitbucket, Glip WebHooks, DoneDone, GitHub, Harvest, JIRAMailChimpPagerDuty, Stripe, Trello, Zapier, Zendesk. If this isn’t enough, the Glip team are also interested in receiving feedback from users wishing to have Glip integrated with an app of their choice – showing that the aim is for Glip to be made as compatible as possible with other platforms.

Versatile Team Collaboration and Task Management with Glip - Crozdesk App of the Week

Team collaboration app Glip can be integrated with a wide range of web apps

Progressive and Versatile

Glip is an impressive tool which is enjoyable to use, in particular we have been impressed by the following characteristics:

Intuitive: Glip is a thoughtfully produced and effective team collaboration tool. It is intuitively designed to be accessible to users of all technical experience and ability

Simple: The layout is simple to use

Helpful: Glip is packed full of helpful links to explanatory blog articles and tutorials, ensuring users will never be at a loss for how to use various functions. The only downside to this is that certain features do not have links to tutorials and could be usefully updated to include explanations regarding their purpose. For example, in the calendar function there is an option to “Show” or “Hide” events but in the same list is the option “Only” – it was not clear what this option meant and such slight issues might be solved by a hover-over explanation or tutorial function whereby users could instantly receive an explanation of the various option menus

Progressive: The most impressive thing about Glip is that it is highly versatile and can be integrated with a large and ever-increasing range of web apps while continued integration with and RingCentral is likely to lead to a unified and efficient collaboration toolbox where communications functionality such as calling, voicemail, tasks, SMS and video conferencing are combined into a single app compatible with Glip. This demonstrates that the team behind Glip have future-proofed the app by ensuring it stays adaptable and therefore relevant in a highly dynamic marketplace

Instant Messaging & Chat Market Radar

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RingCentral MVP Product Overview

  • Unlimited Users & Video Chat with up to 100 people at time

  • Unlimited Projects & Tasks

  • Unlimited File Sharing with automatic version control and image annotations

  • Team Calender

  • Unlimited Integrations

  • Available on the Web and Free to download on destop for IOS & Windows or mobile with iPhone & Android

Languages Supported: English
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Instant Messaging & Chat Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select Instant Messaging & Chat software for business. Published in June 2022.

This software offers tools for teams to chat in real time, in private or open channels, and communicate more effectively. Instant messaging apps are designed for teams to work together, by allowing them to switch between different chat rooms. These tools al...


RingCentral MVP Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Batch Permissions & Access
  • Big Data
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Mining
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Vacation & Absence Calendar
  • Video
  • SAP Integration
  • Sentiment Analysis
  • Cloud Deployment
  • Local Deployment
  • Optimized Search Processing

RingCentral MVP User Reviews

Average User Rating:
3.91/5 based on 629 user ratings.
Your Rating:

Sentiment Scale

User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated RingCentral MVP over time. It shows how existing users see RingCentral MVP with regards to its usefulness, ease of use, value for money and customer service.

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Ease of use
Value for money
Customer service
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"Glip is is really cutting edge "

What do you like about RingCentral MVP?

We've been using RingCentral for years and Glip has really improved it's game in the last year or so. What's great about Glip is that it's a chat program that's integrated with my phone contacts, calendar and video conf app (by RingCentral). So our communication system really feels very connected and on-boarding new employees is really fast and easy. Also, I can text message people outside of our School via glip. This is great b/c they can reply to the text but it goes to my Glip acct rather than my personal phone. Glip works like a cell phone b/c you can make phone calls and send text messages from your cell phone via the App.

What do you dislike about RingCentral MVP?

The one thing that I really want is integration with our SIS. I want to be able to have everyone from our SIS available as a contact in Gllip so I can text them just by clicking their name. Right now I find their name in our SIS then make a contact in Glip and text them.

Also the task mgmt system has a great UI but it's not integrated with Google tasks or Apple reminders. An integration would make it much more useful.

What have you been using it for and what problems did RingCentral MVP solve?

One place. One Account. Glip does our video conferencing, chat, phone, voice mail, it syncs with our Google Cal too. When I travel I'm able to connect with my team and people out side the org. I know that I can chat or take a call or text anyone any time and it's from my work cell not my personal cell. So Glip really helps me keep my work and private life separate.

Ease of use
Value for money
Customer service
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What do you like about RingCentral MVP?

Here's what's great about Glip
1. It's free AND they don't charge after you have 10k messages like the competitors do so it's really free.
2. It's integrated into the RingCentral phone app. This is amazing. So you can check your voice messages, texts and team messages all at once.
3. Also includes calendar and tasks but I don't really make much use of those features
4. Seemless working across devices ie from phone to computer

What do you dislike about RingCentral MVP?

I really LOVE everything I use on Glip. But they also offer calendar and tasks. I NEVER those those options b/c I use Google Cal and I use Google Tasks + monday.com. If there was a way to link the tasks together then I'd consider using the tasks + cal in Glip.

What have you been using it for and what problems did RingCentral MVP solve?

I'm assuming you know what team messaging is and I don't need to start there. We used slack and skype before glip. What glip does differently is.

1. it's part of our phone system so it's one less system I need to install on everyone's machine
2. it's connected to our CRM and our support desk software (at least ring central is).
3. You can edit your message after you sent it to correct things like spelling etc.
4. It also allows me to text customers/ prospects.

Ease of use
Value for money
Customer service
User profile picture


We started using Glip, because we needed a task manager, and eventually we started using it for everything: communication - instead of Slack, notes - instead of Google Keep and Google Drive, files - instead of dropbox and Google drive etc. The mobile app could be better, but all in all we're very happy with Glip.

User profile picture


Just started using Glip for 10 peeps start-up. I was recommended about the app from fellow-up start up team met at a conference. We used to use Slack+Trello combination for internal communication and task management and Glip allowed us to ditch both and use this app for all. I really like seamless integration of group task management and communication and would recommend.

I would ask for a feature to be able to manage multiple accounts for free lancers working needing to work with full permission.

Hope for the best for the folks behind it.

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