What is Hotjar?

"Hotjar is an all-in-one analytics and feedback platform, at a fraction of the price."

Hotjar is the first cloud-based tool to give you unlimited insights from your web and mobile sites. With one simple affordable plan you can generate insights on an unlimited number of websites – and make these available to an unlimited number of users.

Using Hotjar, you can now reveal true website user behaviour and experiences with one central tool - giving you the big picture of how you can improve your site's UX and conversion rates. All your data, reports and data are securely stored in the cloud and are accessible at lightning speed.


Hotjar scored 90/100 (Top 3 in Web Analytics) in the Web Analytics category. This is based on user satisfaction (86/100), press buzz (56/100), recent user trends (falling), and other relevant information on Hotjar gathered from around the web.

The score for this service has improved over the past month. What is this?

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Hotjar Product Overview

  • Heatmaps

  • Feedback and Exit Polls

  • Conversion Funnel Analysis

  • Form Abandonment Analysis

  • Visitor Session Platback

  • Proactive Chat


Languages: English

Hotjar User Reviews

Average User Rating:
4.31/5 based on 6 user ratings.
Your Rating:
User profile picture

Incredibly useful insights for conversion rate optimization.

// Head of Content Marketing Department at Serpstat

What do you like about Hotjar?

I like that I can use it for free and get enough data on a free plan to actually make conclusions based on the data I get.
It's very user-friendly, relatively easy to set up via GTM.

What do you dislike about Hotjar?

Some of my pages weren't rendered properly, I could still read the data but in some places, there are confusing overlays because of this.

What have you been using it for and what problems did Hotjar solve?

Conversion rate optimization of the website and landing pages. I analyze heatmaps provided by hotjar to see which parts of the page perform better or worse and make corrections based on that information.


Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
5/5
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