Mouseflow

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What is Mouseflow?

Website behavior analytics for customer-focused, growth-oriented teams to make confident UX optimizations. Reveal digital CX insights that drive meaningful business value.

Improve lead generation, conversion rate, customer value, and marketing ROI by making confident UX optimizations informed by Mouseflow. With the website behavior analytics ecosystem at your (and your whole team's) fingertips, you can:

  • Watch actual user session recordings
  • Visualize user behavior with six types of heatmaps
  • Pinpoint your most costly user frustrations with Friction Score
  • Track, measure, and compare on-site user journeys
  • Reduce form abandonment
  • Easily get real user feedback from custom segments
  • Filter, tag, and segment to drill down for any purpose
  • Track 100% of your traffic on every page, right from the start *Look back up to a year - rich data insights without the wait

Install in minutes with dozens of leading software integrations.


Mouseflow scored 93/100 (Top 3 in Web Analytics) in the Web Analytics category. This is based on user satisfaction (94/100), press buzz (56/100), recent user trends (rising), and other relevant information on Mouseflow gathered from around the web.

The score for this software has improved over the past month. What is this?


Mouseflow Awards

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Web Analytics Market Radar

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Mouseflow Product Overview

  • Securely, anonymously track users on your website to see how they behave

  • Review session recordings and full-funnel replays

  • Make UX and other web optimizations confidently informed by actual users

  • Understand what users read and click (or hover, double-click, rage click)

  • Use scroll-depth and attention heatmaps to optimize content placement

  • Drive better ROI on marketing, ad, lead gen, sales, and other business development efforts

  • Capture user feedback for market research, customer support, FAQs, and more

  • Dive into UX bugs and frustrations to identify context and root causes

  • Add essential visual evidence to enable better collaboration and handoff


Languages Supported: German, English, French, Spanish

Web Analytics Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Web Analytics software for business. Published in October 2021.

Web analytics software can be used to streamline and enhance the process of performing website analysis. These solutions are primarily used by analysts, marketers, or developers to generate reports on user experience based on how these users interacted with...

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Mouseflow Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Big Data
  • Brand Management
  • Calendar Management
  • Contact Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • SEO
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Database
  • Data Conversion
  • Template Designer
  • Net Promoter Score
Mouseflow Pricing

Mouseflow Pricing Plans

Free Forever

Free
  • 500 recordings / month
  • Unlimited pageviews
  • Unlimited users
  • Unlimited heatmaps
  • Unlimited events
  • 1 website
  • 1 month of storage

Starter

$29.00
$24 /month when paid annually
  • 5,000 recordings / month
  • Unlimited pageviews
  • Unlimited users
  • Unlimited heatmaps
  • Unlimited events
  • 1 website
  • 3 months of storage

Growth

$99.00
$79 /month when paid annually
  • 15,000 recordings / month
  • Unlimited pageviews
  • Unlimited users
  • Unlimited heatmaps
  • Unlimited events
  • 3 websites
  • 6 months of storage

Business

$199.00
$159 /month when paid annually
  • 50,000 recordings / month
  • Unlimited pageviews
  • Unlimited users
  • Unlimited heatmaps
  • Unlimited events
  • 10 websites
  • 12 months of storage

Pro

$399.00
$299 /month when paid annually
  • 150,000 recordings / month
  • Unlimited pageviews
  • Unlimited users
  • Unlimited heatmaps
  • Unlimited events
  • 20 websites
  • 6 months of storage
  • 12 months of storage

Plans starting from: $29.00/month Credit card required: N/A

Mouseflow FAQs

What is Mouseflow generally used for?

Understanding how users on your website behave, engage, and journey. Identifying opportunities for confident customer experience (CX) optimizations on your domain and beyond.

Does Mouseflow offer guides, tutorials and or customer support?

Yes - visit our training center or reach out to our super helpful support team.

Who are the main user groups of Mouseflow?

Marketing, analytics, UX, product, conversion rate optimization (CRO), ecommerce, and growth teams.

What platforms does Mouseflow support?

Mouseflow can be installed on your website manually or via 30+ software integrations.

Does Mouseflow offer multi-user capability (e.g. teams)?

Yes - one account can have unlimited users.

What are some applications Mouseflow is commonly used in tandem with?

Google Analytics, Adobe Analytics, Shopify, Hubspot, WordPress, Drupal, Unbounce, Optimizely, Zendesk, Google Tag Manager, and more.

Does Mouseflow offer an API?

Build your own integration: You get full control of your data with our powerful REST API.

Does Mouseflow integrate with any other apps?

Integrations with 30+ leading marketing, ecommerce, analytics, CMS, customer service, & tagging platforms. including Google Analytics, Adobe Analytics, Shopify, Hubspot, WordPress, Drupal, Unbounce, Optimizely, Zendesk, Google Tag Manager, and more.

Mouseflow User Reviews

Average User Rating:
4.72/5 based on 177 user ratings.
Your Rating:
User profile picture

"-"


What do you like about Mouseflow?

Screen recordings helping understand consumer behaviour while on website. Heatmaps helping understand most visited pages on website

What do you dislike about Mouseflow?

Expensive and no month to month option. Can only subscribe on a long term commitment

5/5
Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
Oct 12, 2021

Reply from Eduardo at Mouseflow Aps:

Hi Usman, Thank you for your review. Mouseflow *does* have the option of month-to-month billing on our standard plans. Please let us know if you have any questions regarding our pricing by shooting us an email at [email protected]

User profile picture

"Be a UI UX Super hero"


What do you like about Mouseflow?

You can see immediate changes or updates that could be made to your website or webapp. Seeing Rage clicks and page load times are indispensable.

You'll be a superhero at work if you simply give the trial a go.

What do you dislike about Mouseflow?

I didn't like how difficult it was to limit how many credits I used if I simply wanted to spread them out over the course of a week or month.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
Oct 05, 2021

Reply from Eduardo at Mouseflow Aps:

Hi Arin, Thank you very much for supporting us and delivering your feedback. We've reached out in the app to learn more about your experience. Talk soon!

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