Woopra is a real-time customer journey analytics service helping organizations to analyze, optimize and engage with users through every customer touchpoint.
Woopra is a real-time customer analytics service that delivers a comprehensive view of the customer to help companies create better experiences.
Woopra unites customer data from your company's web, mobile, CRM, email automation, help desk, and more, in order to build a single and complete profile for each customer. This data is then used as the foundation for creating better customer experiences through optimization and personalization.
Some of Woopra’s features include:
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Woopra currently scores 89/100 in the Analytics category. This is based on user satisfaction (87/100), press buzz (52/100), recent user trends (falling), and other relevant information on Woopra gathered from around the web.
| The score for this software has declined over the past month. What is this? |
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The sentiment map shows a snapshot of how Crozdesk users have rated Woopra over time. It shows how existing users see Woopra with regards to its usefulness, ease of use, value for money and customer service.
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What I like most about Woopra, and what has best adapted to me and my work in the company, is its great tracking functionality to conduct a study, analysis and record of clicks and interactions that our customers perform on our site web. In this way we supervise and manage everything on our website and we make sure it works perfectly. Its functionality is simple, the configuration has a fast and instantaneous practicality and it adapts completely to my work.
In general, it is an excellent software, it has been adapted to my needs and just what I need to carry out an ideal monitoring of the interactions on my website. However, the cost is not adapted to small businesses and is usually a big expense according to the funds we have. However, it is quite necessary to perform many of the important functions with it.
Woopra understands exactly what we need to do, fully covers the monitoring of each step our clients make on the website and sends complete reports that visually reflects the entire journey. In this way it is much easier to study what can be right or wrong with the page to get the best solutions, observe what our customers like best about our product and focus on highlighting our attributes even more. The work team is much more satisfied thanks to the ease and relief of the workload that the software has given us, without a doubt they are big and beneficial.
Woopra has a large selection of powerful tools. The app is extremely user-friendly and I can navigate their page with ease. It does a fantastic job showing the technology being used by our visitors. Quick integration into our systems was nice too.
Lack of documentation should be improved. Also for some reports, I had to apply for support. I also would like to have a pop-up chat feature where I could talk to people who are browsing our site.
I can work with great desire and productivity. I also like that I and all my work with great comfort.
This program contains a tremendous set of powerful tools. All just to find. I can work with great desire and productivity. I like, actually, that I and my entire working team work with great comfort. This is a great and simple method to find everything, in fact, what we need. I'm glad, actually, that it's easier to do all projects with large probabilities with the support of working tools.
I would like to have a pop-up chat feature wherever I could talk to people who are browsing the website. But it's only my small wish. This program is a miracle!
We use Woopra for the best understanding of our buyers. We collect a whole picture of their behavior on our website in order to understand, in fact, what we need to do better or to remake. We also verify, in fact, that the customer is not a fake, in order to reduce to a minimum number of fake orders.
