JIRA

You May Also Like


What is JIRA?

"JIRA Software is an issue and project tracking tool used by software development teams."

JIRA is a project management software, designed to help organizations capture, assign, and set priorities to their work. It allows its users to manage the entire process of application development, from concept creation to launch. It's simple, intuitive interface enables collaboration with teammates and allows them to get the job done in an effective manner.

Team members can use JIRA to plan, track, and release developed software. It enables them to create user stories and issues, plan sprints, and assign tasks to team members. Plus, JIRA offers real-time, visual data reports to boost team performance.

With JIRA, there's no shortage of ways to stay in the loop. Whether to receive updates via email, chat, or by checking in on a mobile device.


JIRA scored 86/100 in the Task Management category. This is based on user satisfaction (80/100), press buzz (63/100), recent user trends (falling), and other relevant information on JIRA gathered from around the web.

The score for this software has declined over the past month. What is this?


JIRA Awards

JIRA Task Management Software Award 2020 JIRA Task Management Software Award 2017 JIRA Quality Choice Badge 2020 JIRA Trusted Vendor Badge 2020
Crozdesk Icon

JIRA Review

Editors' Review by the Task Management Software Review Team

Considered as one of the top software development tools in the current market, Jira assists users in mapping out their workflows, prioritizing relevant projects and delegating their tasks effectively. This platform is best used by agile teams and software companies in building and shipping their products for their customer base.

It comes with a simple and intuitive user interface, which allows for amplified collaborative efforts from everybody within the organization. It has its own JQL or Jira Query Language where a series of custom filters can be used by the team. Additionally, users can manipulate data and create queries with relative ease. 

However, Jira not only provides you with top tools to work with. Instead, you’re also given visual representations of data, along with data-driven reporting, which helps you gain actionable insights and base your decisions around them.

All of these applications are useful in managing your projects and tracking the progress of each team. Overall, it’s a valuable asset that is designed to increase productivity and efficiency in all your workflows. 

Jira is designed to scale and secure your business with the help of enterprise-grade solutions and access to Atlassian software. You don’t have to worry about your data getting into the wrong hands because Jira ensures everything is protected with data encryption features and privacy options. 

Jira is a feature-rich platform, offering customizable workflows, mobile interface, advanced reporting, unlimited custom fields and content filtering.

Overall, these tools assist you in gaining actionable results, flexible planning, accurate estimations, transparent execution and value-driven prioritization. Lastly, this platform can be hosted in both methods: cloud-hosted and on-premise deployment.

Jira Homepage

Jira Features

Jira provides users with many helpful features, such as: 

Automated workflows 

As Jira is perfectly catered for different members of the team, the workflows are designed to engage employees differently. You can create workflows that match how your team works and that can be enhanced with other popular integrations such as BitBucket, Confluence and a variety of developer tools.

Team management 

Jira gives you Kanban and Scrum boards to ensure your entire team is on the same page regarding your projects. These make it easier to know which tasks have yet to be done, which ones are currently in progress and which ones have already been finished. 

Additionally, with Jira’s team management features, teams can now plan, track, release and report better. The processes behind these aspects are simplified, allowing users to create plan sprints, distribute tasks quickly, prioritize specific work, release up-to-date information and report how well your team has been doing in real time. 

Applications and integrations 

The Atlassian marketplace is rich with popular applications and integrations, all designed to optimize your current software solution. Using these apps, you’ll benefit from a wide range of solutions that are useful for your software teams. 

You can handpick solutions that your business is in need of such as time tracking tools, monitoring options and project tracking. Examples are Profields, which tracks projects and saves time, Xporter, which exports issues and releases reports and Zephyr, which assists you in testing out gadgets and processes. 

Jira Features

Jira Benefits

When you use Jira, you benefit from the following: 

Agile project management

In this software solution, you can use Scrum and Kanban boards. This approach is useful in keeping track of your progress and tasks. Since you’ll be working closely for the development of projects, it’s important to know where you stand. Jira allows you to use agile project management features, ensuring accurate data, regulatory updates about your work and easy organization. 

Customization options 

Jira doesn’t restrict your work with basic templates and standard workflows. Each business is highly unique and requires a wide range of customization. With Jira, you can customize what your team needs such as customizable issue types, states, workflows and fields. 

Engaging workflows 

With a 360-degree view of all related business processes in Jira, every member of the team is equipped with a solution that not only notifies them of topics and tasks that they need to know but also gives them a platform in which they can use to communicate with other people in their team. As the workflows are catered specifically to how your business works, only the people involved can share ideas and attach relevant documents online. 

Accessible data

Jira unifies all your data in a single, centralized location where users can access, view and retrieve relevant information online. This is useful if you want to analyze certain trends of your development process and investigate various statistics of your progress. You can even integrate multiple templates and applications to ensure no issues or interferences get in the way of your data. Additional options let you create your own custom summaries as well. 

Enterprise-grade security features 

Jira doesn’t want you to worry about your information getting into the wrong hands. This is why it’s complete with API token control, user provisioning, enforced 2FA and SAML SSO. All of these tools, along with privacy features, data encryption and software compliance, are all designed to protect your data from malicious hackers and external forces. This just doesn’t cover Jira alone but also other Atlassian cloud products. 

Jira Pricing

Jira has three pricing packages, which are all catered for different team sizes and hosted in the cloud. The pricing is different if you want to try an on-premise deployment. These plans have the same features. What makes them unique from one another is the number of users you can add to the plan. However, all are easy to navigate thoroughly. 

Free

The first plan is completely free for its users. You can add up to 10 people in this solution. There is no monthly or yearly obligation to pay, making it ideal for smaller businesses and new teams. 

Standard

On the other hand, Standard is priced at $7.00 per user and per month. In this solution, you can add up to a maximum of 5,000 users. Before you fully subscribe to the plan, you can benefit from a seven-day free trial version. No credit card information is required. 

Premium 

While Premium has the same number of users as Standard, it’s priced differently. For $14.00 per user and per month, you’re given access to a wide range of tools and functionalities. You also get to work with Jira software cloud premium, which scales your business with automated features, 99.9% uptime SLA, premium support and unlimited storage. 

Conclusion 

When it comes to project tracking and management, it’s important to subscribe to a software solution that not only addresses your business needs but also ensures optimization over all aspects of your platform. Jira provides all of that, especially with the help of external applications and supported integrations made available in the Atlassian Marketplace.  

Your software teams will have access to powerful features such as automated workflows, agile project management features and enterprise-grade security tools, meaning each member of your team is now equipped with the right tools to provide quicker and better services regarding developmental plans for the company. 

  • JIRA
  • JIRA
  • JIRA
  • JIRA
  • JIRA
  • JIRA
  • JIRA

Task Management Market Radar

Artboard 1 copy 4

JIRA Product Overview

  • Monitoring Activity Streams & Dashboards: Providing up-to-date information on everything happening in the project.

  • Remote Issue Links: Linking user issues to another JIRA instance or to external applications.

  • Shares & Mentions: Ability to share an issue, instead of copying a link, and send it to someone using another application.

  • Custom Workflow: The workflow is the most powerful feature. It controls how a team interacts with JIRA, making sure everyone is familiar with it.

  • Custom Fields: There are selectable lists, check boxes, user pickers and more set-up fields.

  • JIRA's built-in reports: Make it easy to stay up-to-date on projects and progress.


Languages: Chinese, Spanish, Russian, Portuguese, Polish, Japanese, Italian, French, English, German, Danish, Czech

Task Management Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Task Management software for business. Published in August 2020.

A core component of project management with plenty of software options available is task management. Task management software often features the ability to assign work / tasks to users or whole teams, create subtasks and gives teams the ability to share the...

FREE DOWNLOAD

JIRA Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Gantt Charts
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-Account
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Database
  • Roadmapping
  • Resource Management
  • Collaboration Support
  • Report & Compliance
  • Software Integration
  • Workflow Management

JIRA Pricing Plans


Other pricing information:

For projects: $10/mo
For development: $20/mo
For service desk: from $20/mo

Credit card required: No

JIRA FAQs

Does JIRA offer multi-user capability (e.g. teams)?

By design JIRA can only have 1 user at a time for a given issue, but allows multiple user assignment. For instance:

  • Managing Issues via a Queue
  • Managing Issues via Group Ownership
  • Managing Issues via a User Account
  • Managing Issue via Sub-Tasks

Does JIRA integrate with any other apps?

Jira integrates with other apps, like Atlassian Confluence, FishEye/Crucible, Bamboo, Tempo’s project and portfolio management solutions.

Does JIRA offer an API?

Jira does offer an API.

Who are the main user groups of JIRA?

The main users of JIRA are software and mobile app teams and project managers.

What is JIRA generally used for?

This service is generally used to track issues and bugs related to the team's software and mobile apps, but is also used for project management.

What platforms does JIRA support?

JIRA is a pure Java-based application, and supports Oracle JDK / JRE (formerly Sun JDK / JRE).

Does JIRA offer guides, tutorials and or customer support?

It does offer tech support, answers, and a knowledge base for users.

JIRA Alternatives

MeisterTask
  47 ratings 88/100
Task Management
Todoist
  126 ratings 88/100
Task Management
Any.do
  8 ratings 88/100
Task Management
Taskworld
  23 ratings 82/100
Task Management
Ayoa
  4 ratings 82/100
Task Management
Wunderlist
  180 ratings 86/100
Task Management
Page last modified:

JIRA User Reviews

Average User Rating:
4.02/5 based on 133 user ratings.
Your Rating:

Sentiment Scale
GreatLousy

User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated JIRA over time. It shows how existing users see JIRA with regards to its usefulness, ease of use, value for money and customer service.

Overall
8.5/10
Arrow Left Recent Older Arrow Left
Usefulness
9.3/10
Ease of use
8.0/10
Value for money
8.3/10
Customer service
8.4/10
User profile picture

"A complete tool for project management"


What do you like about JIRA?

Ticket request form fields and set up is customizable to your team's needs and JIRA offers users a number of plugins that will connect with other Atlassian tools, including Confluence (and coming soon they promise Trello). One can successfully get what they need accomplished, using tags, watching, and moving tickets. The customizable workflows are a great way to set the tool up for any work process and this helped us get up and running with our user request tickets quicker than I would have imagined when we started the process.

What do you dislike about JIRA?

he look and feel of the user interface is not intuitive or user friendly - I often find it confusing and the flow of navigating from one thing to the next, or back to a higher-level view of my project's status is clunky. I would like to see it be streamlined with more simplistic visuals and a clearer workflow. As well, when the custom form was built, I find the breaking up (and ability for anyone to edit) frustrating - it's very difficult to get a comprehensive view of what the request is at a glance.

What have you been using it for and what problems did JIRA solve?

We used JIRA as a request intake platform, a system to track tickets after request, and to communicate with end users about the status and timeline of the work they requested. Organizationally, we moved to a different platform but it was a good change. We were able to successfully take in and track requests, set up our own workflow, and complete tickets.

4/5
Usefulness
3/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Impruving your SDLC using Jira"


What do you like about JIRA?

The website is very useful to manage since configurations until permissions.
You can use confluence like a knowledge database to storage information related issues and use this information in order to be more efficient.
You can track your projects using kanban dashboard
You can integrate with another application using API´s like Services Cloud using rocket connector.

What do you dislike about JIRA?

Some addons require pays for quantities users numbers in jira.
Atlassian runs maintenance without warn.
If you want to change the portal URL this wont possible. Be careful in this.

What have you been using it for and what problems did JIRA solve?

We had no problems using Jira. The cloud version is very easy to configure and is very stable, what I recommend is to train all the staff that will use the tool.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Expedite and Enhance Business Process Outcomes with JIRA "


What do you like about JIRA?

JIRA has a lot of potential in terms of its ability to integrate with other Softwares, and its task-making process is simple and easy to learn.

What do you dislike about JIRA?

JIRA's interface could use some work, and creating filters and unique dashboard features is very complicated. Overall, user experience leaves a lot to be desired.

What have you been using it for and what problems did JIRA solve?

Our business involves constant and seamless communication and delegation between departments, and JIRA allows us to stay on the same page. Its integration potential are crucial, as we employ a large suite of softwares to accomplish our day-to-day tasks. Overall, JIRA helps our staff manage their time properly and prioritize the most important tasks.

5/5
Usefulness
3/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"The main stream JIRA by HSiddiqui"


What do you like about JIRA?

With Jira you can totally arrange the work process. For this reason, the formation of undertakings is permitted, just as the advancement rates of each stream, and the robotization of a wide range of business forms. Their arrangement of gathering objectives is point by point, since it depends on the administration of undertakings, and they permit checking of the time and the coordinated effort of every part. The majority of the inquiries posed to the jira deals group before their obtaining were replied on schedule, and all around precisely. We are satisfied. The cost of Jira is very efficient on the off chance that you think in a corporate manner. The venture is just $ 120 every year. The terms contract is adaptable with the customer base. Our little association is totally happy with the utilization of the Jira stage. In actuality it is an incredible speculation to make. The simplicity of mix that is accomplished among Pipedrive and different stages by utilizing an API apparatus in the middle of is very enormous. Recommendable.

What do you dislike about JIRA?

It ought to be noticed that Jira does not have a decent talk stage that enables us to sort out progressively, and that hinders the work a bit. It doesn't permit investigates the presentation of the individuals from the work group, and does not have an arrangement of "plan for the day" with which it is simpler to audit the advancement of each task

What have you been using it for and what problems did JIRA solve?

What we loved most about Jira is her framework for following issues. In this sense, it has apparatuses to record the issues (called issue) and accordingly for its consequent update. We likewise loved its apparatus for the comment of targets and results, and for the use of benchmarking.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
1/5
Customer service
User profile picture

"Great Project Management Tool"


What do you like about JIRA?

It is very easy to use. The illustration of Kanban board on JIRA is super. Users can use the app easily and quickly.

What do you dislike about JIRA?

User interface has to be improved a lot. New users are bit suffering to use the application. Need more integration with some other applications like Time Pro.

What have you been using it for and what problems did JIRA solve?

We using to track and manage the technical solutions project.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Excellent alternative for project management"


What do you like about JIRA?

I love the fact that this software can now be implemented in mobile devices since this makes communication and project planning much more extensive, I also like that it has a really intuitive interface and provides optimal tools to track the projects in development and the best thing is that it is a very customizable platform.

What do you dislike about JIRA?

One of the drawbacks of this software is that it takes a while to adapt to the position that its learning curve is not low, so in order to work well with it, it is necessary to investigate and study its interface very well.

What have you been using it for and what problems did JIRA solve?

Jira is a software that has undoubtedly improved the communication and planning of business projects since the delivery time is always fulfilled and for the work team it is much easier to carry out the planning of their tasks and follow up on the same.

4/5
Usefulness
3/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

" Ingenious tool to track problems and manage projects or tasks."


What do you like about JIRA?

I love the one that allows distributing the tasks among the users or members of the teams that are in charge of carrying out the development of the projects or software, since in this way it is much simpler to complete it, besides it offers the option of to be able to visualize the state of these is to say how much progress has been made in them, or which are priorities in this way there is no way that there is any delay in them and the best that creates reports of the data entered in real time thus helping with the performance of the team in general.

What do you dislike about JIRA?

Its configuration and interface require a somewhat elevated learning curve, since they are not easy and the software does not offer a tutorial or information that gives much more precise indications or compresses to be able to work with it in the easiest way.

What have you been using it for and what problems did JIRA solve?

It has allowed us to carry out the planning, monitoring and supervision of projects in a very good time, thanks to the tasks that are distributed among the members of the team, which speeds up the workflow.

4/5
Usefulness
3/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"JIRA is a great management tool"


What do you like about JIRA?

Jira jas great tool to drive agile methodologies, it has a lot of transparency about every team member work at any given point in between a sprint. Team member can manage their documentation in JIRA itself instead of having other tools to work with. It keep tracks of all the team members burn down which is helpful in tracking others work

What do you dislike about JIRA?

license of JIRA is a bit expensive side. Interface is not that good and also during navigating to a particular page, user feels a lot of difficulties. Not a common pace where burn down of all the team members together can be tracked of for selected date range.

What have you been using it for and what problems did JIRA solve?

We are using it for scrum processes. It has really helped us driving the agile methodologies. We can keep track of work at any given time of a current sprint on dashboard. So we can take quick action if we are lacking somewhere

4/5
Usefulness
4/5
Ease of use
3/5
Value for money
5/5
Customer service
User profile picture

"A good product to carry out project management"


What do you like about JIRA?

A software with very useful features, but what I like the most is the fact that it allows to correct errors and generate reports, in addition to offering excellent tools to carry out a project management in which the teams can organize themselves, provide a better administration of tasks that use scrum, kanban, which allows to establish priorities of the project, which has a very customizable interface both at the user level and at the business level, since it satisfies the needs at all levels and which can be integrated with other tools that the flow of work is much more bearable and the load less heavy.

What do you dislike about JIRA?

Sorting is sometimes complex, and the receipt of numerous emails for each registration that is made of tasks is somewhat heavy so I think there are still things that should be improved to make the software much more efficient.

What have you been using it for and what problems did JIRA solve?

Using this software has allowed communication both internally and externally much more feasible, plus thanks to the management of projects is much easier, organized and less heavy for each team because that way everyone can take care of different tasks and we can all be to the day of progress and the errors that are presented to us to correct them.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"A very useful software for the management of projects of small, medium or large companies."


What do you like about JIRA?

I like that it has a very versatile and predictable interface, that is easy to use, that is visually attractive, and that it offers the best tools for the development and management of projects, being present in each phase in which since it is planned , ideas are exchanged, dates are predicted and task sharing is carried out, being able to visualize the progress of each team or user, this being ideal for monitoring large projects and the best thing is that you can choose a workflow so that the team can adapt to it in a simpler way and thus be able to launch software in the shortest possible time and with the best quality.

What do you dislike about JIRA?

To obtain some functions it is necessary to download an application outside of this software and cover your expenses as it is the case with the Gantt diagrams since it is not found as a function of it, that is why its prices can be somewhat high if want to implement adding more features.

What have you been using it for and what problems did JIRA solve?

It makes the monitoring and development of projects much easier thanks to the fact that when creating reports, the whole team can observe how the project progresses and what is needed for those who are available to take care of it and thus be able to deliver projects in the shortest time possible since when everyone collaborates, the load is reduced and productivity is increased

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Best project tracking software"


What do you like about JIRA?

I really like the dashboard feature which gives us an overview of all project tasks during scrum. It's the best software for agile projects tracking. Also we have integration with bitbucket which makes the code repository related features available.

What do you dislike about JIRA?

none, absolutely like it, will continue using it and also I recommend this to other people.

What have you been using it for and what problems did JIRA solve?

we were looking for a great project tracking software and JIRA solved it.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"A good project planning and issue reporting solution."

// Jr Software Engineer at RapidFire Tools

What do you like about JIRA?

It's easy to create tickets for tasks and assign them to employees. Bugs can also be reported quickly.

What do you dislike about JIRA?

It does its job well so I don't have any complaints. The website is easy to use.

What have you been using it for and what problems did JIRA solve?

We use it to assign development tasks and track bugs.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"A good way to follow up on your projects."

// Sales Manager at ConocoPhillips

What do you like about JIRA?

We can track where the problems are and follow up on the projects, plus the tools that we offer to help them keep all the team organized in the same platform. The projects and ideas created are assigned to members, but even so each participant You can interact and offer your ideas.

What do you dislike about JIRA?

The price may be a little high, but in general since we started using this software it has fulfilled all its goals so I can consider that as a reward.

What have you been using it for and what problems did JIRA solve?

Previously our team had problems to communicate with each other while doing their tasks which for lack of opinions used to be delayed, now We have a platform that gives us a solution to this problem. No matter how many workflows you rotate it always adapts having a very user-friendly interface. Jira is undoubtedly the best software to improve your employee organization and create better project management.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"One of the best management platforms"

// Software Engineer at Lucky Table

What do you like about JIRA?

In this platform, I like that you can visually control many projects simultaneously. Like that you can add tickets and problems to the system very quickly and easily. With this tool, even on an intuitive level, you can easily work.

What do you dislike about JIRA?

Many commands require only task management, rather than a fully integrated platform. Because of this, this platform works a little slow. The application is difficult to configure for a large team, but once you configure it, all project management works fine.

What have you been using it for and what problems did JIRA solve?

The program helps me plan the tasks that the development team will need to evaluate and do. It is very easy for me to create emails, forms, warnings and much more. The program helps us to contact teammates and supervise the entire process to solve each task.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Powerful and Highly Configurable Software"

// Senior Project Manager at Timeslide Inc

What do you like about JIRA?

Jira extremely powerful and has nearly endless features. The task management feature is great. Either individually or as a group, all views are helpful. I am able to track my tasks, assign people to get opinions and help, and get a quick snapshot of what I need to do on a weekly basis. It is a very user-friendly interface and it has decent reporting.

What do you dislike about JIRA?

Permissions are not simple to manage: very often it will happen that a certain user lacks the permission to start or stop a sprint or to move certain issues. Many teams only need task management, not an entire fully integrated platform. Because of this, Jira also runs a bit slow sometimes.

What have you been using it for and what problems did JIRA solve?

All our team works remotely all the time and Jira helps us to keep documented and track in our daily work. Every version release is archived with the respective tickets.

5/5
Usefulness
3/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"It is real excellent product"

// Sales Manager at Continental Steel & Tube Co.

What do you like about JIRA?

I like most of all, that I allways know exactly who is responsible for a specific problem in our project. Very easy planning with it.

What do you dislike about JIRA?

I liked the service, but its price for our small team is more than that of competitors.
It is also not possible to configure notifications that come to e-mail.
In addition, JILA does not have its own mobile client.
I had problems with the integration of some plug-ins, you need to simplify this

What have you been using it for and what problems did JIRA solve?

JIRA is our main contact center in our team. It's very easy for me to create emails, forms, warnings and much more, and JIRA helps us to contact and control the whole process to solve each task.

5/5
Usefulness
5/5
Ease of use
3/5
Value for money
3/5
Customer service
User profile picture

""


Using JIRA for last two years. Jira helped our agile team to boost productivity. Rich with features and easy to adopt tool.
Would highly recommend it for small/medium/large organizations with co located/distributed teams.

Back to top