JIRA

You May Also Like


What is JIRA?

"JIRA Software is an issue and project tracking tool used by software development teams."

JIRA is a project management software, designed to help organizations capture, assign, and set priorities to their work. It allows its users to manage the entire process of application development, from concept creation to launch. It's simple, intuitive interface enables collaboration with teammates and allows them to get the job done in an effective manner.

Team members can use JIRA to plan, track, and release developed software. It enables them to create user stories and issues, plan sprints, and assign tasks to team members. Plus, JIRA offers real-time, visual data reports to boost team performance.

With JIRA, there's no shortage of ways to stay in the loop. Whether to receive updates via email, chat, or by checking in on a mobile device.


JIRA scored 86/100 in the Task Management category. This is based on user satisfaction (79/100), press buzz (62/100), recent user trends (rising), and other relevant information on JIRA gathered from around the web.

The score for this software has declined over the past month. What is this?


JIRA Awards

JIRA Task Management Software Award 2017
  • JIRA
  • JIRA
  • JIRA
  • JIRA
  • JIRA
  • JIRA
  • JIRA

Task Management Market Radar

JIRA Product Overview

  • Monitoring Activity Streams & Dashboards: Providing up-to-date information on everything happening in the project.

  • Remote Issue Links: Linking user issues to another JIRA instance or to external applications.

  • Shares & Mentions: Ability to share an issue, instead of copying a link, and send it to someone using another application.

  • Custom Workflow: The workflow is the most powerful feature. It controls how a team interacts with JIRA, making sure everyone is familiar with it.

  • Custom Fields: There are selectable lists, check boxes, user pickers and more set-up fields.

  • JIRA's built-in reports: Make it easy to stay up-to-date on projects and progress.


Languages: German, Italian, Spanish, Polish, Portuguese, Russian, Chinese, French, English, Japanese, Czech, Danish

Task Management Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select Task Management software for business. Published in July 2019.

A core component of project management with plenty of software options available is task management. Task management software often features the ability to assign work / tasks to users or whole teams, create subtasks and gives teams the ability to share the...

FREE DOWNLOAD

JIRA Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Gantt Charts
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

JIRA Pricing Plans


Other pricing information:

For projects: $10/mo
For development: $20/mo
For service desk: from $20/mo

Credit card required: No

JIRA FAQs

Does JIRA offer multi-user capability (e.g. teams)?

By design JIRA can only have 1 user at a time for a given issue, but allows multiple user assignment. For instance:

  • Managing Issues via a Queue
  • Managing Issues via Group Ownership
  • Managing Issues via a User Account
  • Managing Issue via Sub-Tasks

Does JIRA integrate with any other apps?

Jira integrates with other apps, like Atlassian Confluence, FishEye/Crucible, Bamboo, Tempo’s project and portfolio management solutions.

Does JIRA offer an API?

Jira does offer an API.

Who are the main user groups of JIRA?

The main users of JIRA are software and mobile app teams and project managers.

What is JIRA generally used for?

This service is generally used to track issues and bugs related to the team's software and mobile apps, but is also used for project management.

What platforms does JIRA support?

JIRA is a pure Java-based application, and supports Oracle JDK / JRE (formerly Sun JDK / JRE).

Does JIRA offer guides, tutorials and or customer support?

It does offer tech support, answers, and a knowledge base for users.

JIRA Alternatives

JIRA User Reviews

Average User Rating:
3.97/5 based on 81 user ratings.
Your Rating:
User profile picture

Expedite and Enhance Business Process Outcomes with JIRA


What do you like about JIRA?

JIRA has a lot of potential in terms of its ability to integrate with other Softwares, and its task-making process is simple and easy to learn.

What do you dislike about JIRA?

JIRA's interface could use some work, and creating filters and unique dashboard features is very complicated. Overall, user experience leaves a lot to be desired.

What have you been using it for and what problems did JIRA solve?

Our business involves constant and seamless communication and delegation between departments, and JIRA allows us to stay on the same page. Its integration potential are crucial, as we employ a large suite of softwares to accomplish our day-to-day tasks. Overall, JIRA helps our staff manage their time properly and prioritize the most important tasks.


Usefulness
5/5
Ease of use
3/5
Value for money
4/5
Customer service
4/5
User profile picture

The main stream JIRA by HSiddiqui


What do you like about JIRA?

With Jira you can totally arrange the work process. For this reason, the formation of undertakings is permitted, just as the advancement rates of each stream, and the robotization of a wide range of business forms. Their arrangement of gathering objectives is point by point, since it depends on the administration of undertakings, and they permit checking of the time and the coordinated effort of every part. The majority of the inquiries posed to the jira deals group before their obtaining were replied on schedule, and all around precisely. We are satisfied. The cost of Jira is very efficient on the off chance that you think in a corporate manner. The venture is just $ 120 every year. The terms contract is adaptable with the customer base. Our little association is totally happy with the utilization of the Jira stage. In actuality it is an incredible speculation to make. The simplicity of mix that is accomplished among Pipedrive and different stages by utilizing an API apparatus in the middle of is very enormous. Recommendable.

What do you dislike about JIRA?

It ought to be noticed that Jira does not have a decent talk stage that enables us to sort out progressively, and that hinders the work a bit. It doesn't permit investigates the presentation of the individuals from the work group, and does not have an arrangement of "plan for the day" with which it is simpler to audit the advancement of each task

What have you been using it for and what problems did JIRA solve?

What we loved most about Jira is her framework for following issues. In this sense, it has apparatuses to record the issues (called issue) and accordingly for its consequent update. We likewise loved its apparatus for the comment of targets and results, and for the use of benchmarking.


Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
1/5
User profile picture

Great Project Management Tool


What do you like about JIRA?

It is very easy to use. The illustration of Kanban board on JIRA is super. Users can use the app easily and quickly.

What do you dislike about JIRA?

User interface has to be improved a lot. New users are bit suffering to use the application. Need more integration with some other applications like Time Pro.

What have you been using it for and what problems did JIRA solve?

We using to track and manage the technical solutions project.


Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
4/5
User profile picture

Excellent alternative for project management


What do you like about JIRA?

I love the fact that this software can now be implemented in mobile devices since this makes communication and project planning much more extensive, I also like that it has a really intuitive interface and provides optimal tools to track the projects in development and the best thing is that it is a very customizable platform.

What do you dislike about JIRA?

One of the drawbacks of this software is that it takes a while to adapt to the position that its learning curve is not low, so in order to work well with it, it is necessary to investigate and study its interface very well.

What have you been using it for and what problems did JIRA solve?

Jira is a software that has undoubtedly improved the communication and planning of business projects since the delivery time is always fulfilled and for the work team it is much easier to carry out the planning of their tasks and follow up on the same.


Usefulness
4/5
Ease of use
3/5
Value for money
3/5
Customer service
4/5
User profile picture

Ingenious tool to track problems and manage projects or tasks.


What do you like about JIRA?

I love the one that allows distributing the tasks among the users or members of the teams that are in charge of carrying out the development of the projects or software, since in this way it is much simpler to complete it, besides it offers the option of to be able to visualize the state of these is to say how much progress has been made in them, or which are priorities in this way there is no way that there is any delay in them and the best that creates reports of the data entered in real time thus helping with the performance of the team in general.

What do you dislike about JIRA?

Its configuration and interface require a somewhat elevated learning curve, since they are not easy and the software does not offer a tutorial or information that gives much more precise indications or compresses to be able to work with it in the easiest way.

What have you been using it for and what problems did JIRA solve?

It has allowed us to carry out the planning, monitoring and supervision of projects in a very good time, thanks to the tasks that are distributed among the members of the team, which speeds up the workflow.


Usefulness
4/5
Ease of use
3/5
Value for money
3/5
Customer service
4/5
User profile picture

JIRA is a great management tool


What do you like about JIRA?

Jira jas great tool to drive agile methodologies, it has a lot of transparency about every team member work at any given point in between a sprint. Team member can manage their documentation in JIRA itself instead of having other tools to work with. It keep tracks of all the team members burn down which is helpful in tracking others work

What do you dislike about JIRA?

license of JIRA is a bit expensive side. Interface is not that good and also during navigating to a particular page, user feels a lot of difficulties. Not a common pace where burn down of all the team members together can be tracked of for selected date range.

What have you been using it for and what problems did JIRA solve?

We are using it for scrum processes. It has really helped us driving the agile methodologies. We can keep track of work at any given time of a current sprint on dashboard. So we can take quick action if we are lacking somewhere


Usefulness
4/5
Ease of use
4/5
Value for money
3/5
Customer service
5/5
User profile picture

A good product to carry out project management


What do you like about JIRA?

A software with very useful features, but what I like the most is the fact that it allows to correct errors and generate reports, in addition to offering excellent tools to carry out a project management in which the teams can organize themselves, provide a better administration of tasks that use scrum, kanban, which allows to establish priorities of the project, which has a very customizable interface both at the user level and at the business level, since it satisfies the needs at all levels and which can be integrated with other tools that the flow of work is much more bearable and the load less heavy.

What do you dislike about JIRA?

Sorting is sometimes complex, and the receipt of numerous emails for each registration that is made of tasks is somewhat heavy so I think there are still things that should be improved to make the software much more efficient.

What have you been using it for and what problems did JIRA solve?

Using this software has allowed communication both internally and externally much more feasible, plus thanks to the management of projects is much easier, organized and less heavy for each team because that way everyone can take care of different tasks and we can all be to the day of progress and the errors that are presented to us to correct them.


Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
3/5
User profile picture

A very useful software for the management of projects of small, medium or large companies.


What do you like about JIRA?

I like that it has a very versatile and predictable interface, that is easy to use, that is visually attractive, and that it offers the best tools for the development and management of projects, being present in each phase in which since it is planned , ideas are exchanged, dates are predicted and task sharing is carried out, being able to visualize the progress of each team or user, this being ideal for monitoring large projects and the best thing is that you can choose a workflow so that the team can adapt to it in a simpler way and thus be able to launch software in the shortest possible time and with the best quality.

What do you dislike about JIRA?

To obtain some functions it is necessary to download an application outside of this software and cover your expenses as it is the case with the Gantt diagrams since it is not found as a function of it, that is why its prices can be somewhat high if want to implement adding more features.

What have you been using it for and what problems did JIRA solve?

It makes the monitoring and development of projects much easier thanks to the fact that when creating reports, the whole team can observe how the project progresses and what is needed for those who are available to take care of it and thus be able to deliver projects in the shortest time possible since when everyone collaborates, the load is reduced and productivity is increased


Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
4/5
User profile picture

Best project tracking software


What do you like about JIRA?

I really like the dashboard feature which gives us an overview of all project tasks during scrum. It's the best software for agile projects tracking. Also we have integration with bitbucket which makes the code repository related features available.

What do you dislike about JIRA?

none, absolutely like it, will continue using it and also I recommend this to other people.

What have you been using it for and what problems did JIRA solve?

we were looking for a great project tracking software and JIRA solved it.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

A good project planning and issue reporting solution.

// Jr Software Engineer at RapidFire Tools

What do you like about JIRA?

It's easy to create tickets for tasks and assign them to employees. Bugs can also be reported quickly.

What do you dislike about JIRA?

It does its job well so I don't have any complaints. The website is easy to use.

What have you been using it for and what problems did JIRA solve?

We use it to assign development tasks and track bugs.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

A good way to follow up on your projects.

// Sales Manager at ConocoPhillips

What do you like about JIRA?

We can track where the problems are and follow up on the projects, plus the tools that we offer to help them keep all the team organized in the same platform. The projects and ideas created are assigned to members, but even so each participant You can interact and offer your ideas.

What do you dislike about JIRA?

The price may be a little high, but in general since we started using this software it has fulfilled all its goals so I can consider that as a reward.

What have you been using it for and what problems did JIRA solve?

Previously our team had problems to communicate with each other while doing their tasks which for lack of opinions used to be delayed, now We have a platform that gives us a solution to this problem. No matter how many workflows you rotate it always adapts having a very user-friendly interface. Jira is undoubtedly the best software to improve your employee organization and create better project management.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

One of the best management platforms

// Software Engineer at Lucky Table

What do you like about JIRA?

In this platform, I like that you can visually control many projects simultaneously. Like that you can add tickets and problems to the system very quickly and easily. With this tool, even on an intuitive level, you can easily work.

What do you dislike about JIRA?

Many commands require only task management, rather than a fully integrated platform. Because of this, this platform works a little slow. The application is difficult to configure for a large team, but once you configure it, all project management works fine.

What have you been using it for and what problems did JIRA solve?

The program helps me plan the tasks that the development team will need to evaluate and do. It is very easy for me to create emails, forms, warnings and much more. The program helps us to contact teammates and supervise the entire process to solve each task.


Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
5/5
User profile picture

Powerful and Highly Configurable Software

// Senior Project Manager at Timeslide Inc

What do you like about JIRA?

Jira extremely powerful and has nearly endless features. The task management feature is great. Either individually or as a group, all views are helpful. I am able to track my tasks, assign people to get opinions and help, and get a quick snapshot of what I need to do on a weekly basis. It is a very user-friendly interface and it has decent reporting.

What do you dislike about JIRA?

Permissions are not simple to manage: very often it will happen that a certain user lacks the permission to start or stop a sprint or to move certain issues. Many teams only need task management, not an entire fully integrated platform. Because of this, Jira also runs a bit slow sometimes.

What have you been using it for and what problems did JIRA solve?

All our team works remotely all the time and Jira helps us to keep documented and track in our daily work. Every version release is archived with the respective tickets.


Usefulness
5/5
Ease of use
3/5
Value for money
4/5
Customer service
5/5
User profile picture

It is real excellent product

// Sales Manager at Continental Steel & Tube Co.

What do you like about JIRA?

I like most of all, that I allways know exactly who is responsible for a specific problem in our project. Very easy planning with it.

What do you dislike about JIRA?

I liked the service, but its price for our small team is more than that of competitors.
It is also not possible to configure notifications that come to e-mail.
In addition, JILA does not have its own mobile client.
I had problems with the integration of some plug-ins, you need to simplify this

What have you been using it for and what problems did JIRA solve?

JIRA is our main contact center in our team. It's very easy for me to create emails, forms, warnings and much more, and JIRA helps us to contact and control the whole process to solve each task.


Usefulness
5/5
Ease of use
5/5
Value for money
3/5
Customer service
3/5
User profile picture


Using JIRA for last two years. Jira helped our agile team to boost productivity. Rich with features and easy to adopt tool.
Would highly recommend it for small/medium/large organizations with co located/distributed teams.


Back to top