What is Sprout Social?

"Sprout Social is a social media management platform assisting businesses with their social media engagement, publishing and analytics. "

Sprout Social is a social media management platform that allows teams to collaborate and easily publish content across multiple social platforms and networks. Sprout Social also gives users a breakdown of detailed analytics allowing social media managers to track progress and see a return on efforts.

Sprout Social integrates with many other key platforms including Google Analytics, Zendesk, LinkedIn, Twitter, Facebook, Google+, and Uservoice.

Sprout Social’s collaborative platform ensures smarter, faster and more efficient social communications.

Sprout Social scored 90/100 in the Social Media category. This is based on user satisfaction (89/100), press buzz (64/100), recent user trends (rising), and other relevant information on Sprout Social gathered from around the web.

The score for this service has declined over the past month. What is this?

  • Sprout Social
  • Sprout Social
  • Sprout Social

Sprout Social Product Overview

  • Monitor incoming social media messages.

  • Schedule posts for Twitter, Facebook, Google+ and LinkedIn.

  • Integrate with Zendesk, Google Analytics and UserVoice.

  • Collaborate with team members.

Languages: English
Software Buyer Guide 2018

Social Media Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Social Media software for business. Published in December 2018.

Software for social media marketing is used to outreach, interact and schedule communicate with a wide range of audiences such as clients, consumers, stakeholders and the general public. It can be used for the acquisition of new customers and helps understa...


Sprout Social User Reviews

Average User Rating:
4.43/5 based on 9 user ratings.
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SproutSocial is the BEST for Social Media Scheduling

What do you like about Sprout Social?

The absolutely best feature is the calendar that you can use for scheduling social media posts for many days. For example, if you want a tweet to go out at the same time for the next 60 days, you enter the tweet and a calendar pops up where you can click the next 60 days to schedule it.

There are no clumsy spreadsheet uploads and no "duplicate" error messages like other services create when you want to do bulk scheduling.

It's also user-friendly, visually appealing and affordably priced.

Also, unlike other services I've tried, Sprout Social "sent messages" report shows me ALL the messages sent, not just the ones through their service. Other services I've used only shows me what I sent through their service.

I get instant emails when a post fails, which is very helpful.

Their support team is quickly responsive, helpful and polite. I usually get a response within minutes.

They constantly add new features without major changes that can create a learning curve. They are a company that makes changes with their clients in mind and their carefully thought out updates are much appreciated as they add value to the service.

What do you dislike about Sprout Social?

There really isn't a lot to dislike about Sprout Social, it's a fantastic service that's affordably priced, but there are a few small points I'd make.

Getting back to scheduling for the long term - I'd rather be able to click a date on the calendar, hold the shift key, and then click an end date and have all the dates in between selected.

Also, I get "robot check" a lot when i am posting to G+, and I can't add my own picture to G+ posts. Other services do allow this, so I am puzzled as to why Sprout Social does not.

What have you been using it for and what problems did Sprout Social solve?

I use Sprout Social to schedule posts about my business and for clients. It's a heavy schedule with tweets going out every several minutes across 10 feeds. The service helps me manage all of this in an easy to use, easy to read, and always "online" interface.

Without Sprout Social, it would have been much more difficult to grow my business as easily as I have on a small budget. it's been invaluable to me, and I am grateful they exist because I was able to save large amounts of time doing scheduling and more on marketing and growth.

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