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About Sprout Social

Sprout Social is an intuitive platform that delivers smarter, faster business impact from social - from industry insights and competitive intelligence to customer service, data and analytics. With Sprout, businesses can harness the power of social with solutions that expand their influence, personalize brand experiences, and uncover critical data to future-proof their business strategies.

Key Features Include:
- Social Media Management
- Publishing + Scheduling
- Social Listening
- Analytics
- Influencer Marketing
- Social Customer Care
- Employee Advocacy
- All plans come with a risk-free 30 day free trial.

Sprout builds and maintains strong network partnerships and integrations including with TikTok, Threads, Pinterest, LinkedIn, Twitter, Facebook, Instagram, Feedly, HubSpot, Bit.ly, Zendesk, Google Analytics and Salesforce among many others, to help customers streamline workflows and unify customer data across the entire business.

About Iconosquare

This actionable social media analytics will able you to:

  • Make strategic decisions for Instagram, Facebook, Twitter, Linkedin and TiktTok based on concrete data;
  • Build your brand using the best statistics tool on the market;
  • Save time with advanced content scheduling, in-depth reporting and analysis;
  • Monitor several profiles from the same dashboard;
  • Compare your results with those of your competitors;
  • Manage conversations around your brand;
  • Engage with your community;
  • Collaborate with your team.

Features

  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring

Features

  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring

Summary

  • Social Media Analytics & Reporting

  • Social Media Listening

  • Social Media Management & Collaboration

  • Social Media Customer Service & CRM

  • Social Content Publishing, Scheduling, & Planning

  • Social Media Monitoring & Engagement

  • Integrates with Pinterest, Facebook, Instagram, LinkedIn, Twitter, & YouTube

Summary

  • Advanced Analytics

  • Instagram Stories analytics

  • In-depth engagement insights

  • Community Analytics

  • Automate social media reports in 3 minutes

  • Profile Activity

  • Competitor Tracking

  • Automated Reporting

  • Hashtag Tracking

Pricing

Standard

$249.00
1 user(s) / month
Included in plan:
  • Includes 5 social profiles
  • All-in-one social inbox
  • Publish, schedule, draft and queue posts
  • Complete social media management
  • Review management
  • Group, profile and post-level reporting
  • Monitor profiles, keywords and locations
  • Social content calendar
  • Paid promotion tools to boost Facebook posts
  • iOS and Android mobile apps

Professional

$399.00
1 user(s) / month
Included in plan:
  • + INCLUDES ALL STANDARD FEATURES
  • Unlimited social profiles
  • Competitive reports for Instagram, Facebook and X
  • Tag, categorize and report on inbox messages
  • Custom workflows for multiple approvers and steps
  • Scheduling for optimal send times
  • Saved replies
  • Digital asset and content library
  • Trends and engagement reports
  • Team and productivity reporting
  • Approval workflow and audience targeting
  • Campaign tagging and reporting
  • AI assisted suggestions
  • Paid social reporting for Facebook, Instagram, X and LinkedIn
  • Add-on: Advanced social listening suite*

Advanced

$499.00
1 user(s) / month
Included in plan:
  • + INCLUDES ALL PROFESSIONAL FEATURES
  • Message spike alerts
  • Enhance by AI Assist
  • Sentiment analysis
  • Rule builder for automated actions
  • Automated link tracking
  • CSAT and NPS surveys
  • Helpdesk and CRM integrations
  • Feature visibility controls
  • Custom chatbots with automation tools
  • External approvers
  • Report builder and scheduled report delivery
  • Organize tags

Enterprise


1 user(s) / month
Included in plan:
  • + INCLUDES ALL PROFESSIONAL FEATURES
  • Tailored implementation and onboarding
  • Professional consulting services
  • 24/5 Prioritized customer support

ADD ONS: Can be added to any plans


1 user(s) / month
Included in plan:
  • Social Listening
  • Premium Analytics
  • Employee Advocacy
  • Influencer Marketing

Pricing

Pro

$49.00
2 user(s) / month
Included in plan:
  • 3 Social profiles
  • 2 Team members
  • 1 Hashtag per profile
  • 1 Competitor per profile
  • Analytics
  • Industry Benchmark
  • Conversations
  • Scheduler
  • XLS Reports

Advanced

$79.00
unlimited user(s) / month
Included in plan:
  • 5 Social profiles
  • Unlimited Team members
  • 5 Competitors per profile
  • 5 Hashtags per profile
  • Analytics
  • Promoted Posts Analytics
  • Industry Benchmark
  • Conversations
  • Scheduler
  • XLS reports
  • PDF reports
  • Custom dashboard
  • Tags and mentions feed

Enterprise

$139.00
unlimited user(s) / month
Included in plan:
  • 10 Social profiles
  • Unlimited Team members
  • 10 Competitors per profile
  • 10 Hashtags per profile
  • Analytics
  • Promoted Posts Analytics
  • Industry Benchmark
  • Conversations
  • Scheduler
  • XLS reports
  • PDF reports
  • Custom dashboard
  • Tags and mentions
  • Company Branded PDF reports
  • Customer Success Program

FAQs

    Does this service integrate with any other apps?
  • In addition to the social networks listed above, Sprout integrations with the following additional platforms:
    Salesforce (Marketing Cloud, Sales Cloud, Service Cloud), Tableau, Hubspot, Microsoft Dynamics 365, Salesforce Service Cloud, Zendesk, Marketo, Apple App Store, Google Play Store, Good My Business, Facebook Shops, Shopify, WooCommerce, Bit.ly, Google Analytics, Bynder, Opal, Canva, Dropbox, Feedly, Adobe Experience Manager, Google Drive, Microsoft Teams, Slack

  • What platforms does this service support?
  • Sprout supports integrations with the following social networks: Instagram, Facebook, Twitter/X, Linkedin, Youtube, Pinterest, TikTok, Threads, Tripadvisor, Trustpilot, Glassdoor, Google My Business, Facebook Shops, Reddit, Yelp

  • Does this service offer an API?
  • Sprout Social does not have a public API at this time, but if you would like to learn more about API access as an add-on to your Sprout Social subscription, please email our support team for more information.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Sprout offers the creation and management of teams of users across the platform for better collaboration within your Sprout instance.

  • Does this service offer guides, tutorials and or customer support?
  • Sprout offers a wealth of resources from guides, tutorials, courses as well as 24/5 customer support. for customers. Additionally, Sprout has their Insights Blog which contains a massive library of industry research, content and assets as well as their networking community, The Arboretum, for industry professionals.

  • Who are the main user groups of this service?
  • Sprout Social is used by over 30,000 brands around the world, in industries ranging from public sector, education, hospitality, fashion, tech, digital marketing agencies and everything in between. Most commonly, Sprout users typically sit within social, marketing, data & analytics and/or customer care roles within an organization.

  • What is this service generally used for?
  • Sprout Social is a social media management and intelligence tool for brands and agencies of all sizes to manage conversations and surface the actionable insights that drive real business impact. Our fully integrated platform provides solutions for superior social marketing, customer service, data analysis, social listening and employee advocacy.

  • What are some applications this service is commonly used in tandem with?
  • Sprout is commonly used in tandem with social networks, business intelligence (BI) platforms, CRM and and lead gen tools, Help Desk, messaging apps, reputation and review management tools, social commerce, website and link tracking and workflow & DAM tools.

FAQs

    What platforms does this service support?
  • Web app, iOS and Android

Vendor Information

Founded:
2010
Based in:
Chicago
Employees:
201-500
Likes:
Followers:
122k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
35.6k

Other

Who uses Sprout Social
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Portuguese, French, Italian
Regional Restrictions:
No restrictions.

Other

Who uses Iconosquare
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French
Regional Restrictions:
No restrictions.
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