BigMailer.io

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What is BigMailer.io?

"Affordable Email Marketing Platform for Agencies and Makers. Free <5,000 Contacts. Manage bulk + auto/drip + transactional email in one place. Unlimited brands, lists, emails."

BigMailer is an affordable email marketing platform that runs via Amazon SES. It supports bulk, auto/drip, and transactional email campaigns for centralized user data and improved workflows.

BigMailer is built to optimize management of multiple brands (products, websites) and offers UNLIMITED brands, users, lists, templates, and image hosting, at no additional charge on all plans. Ideal for agencies, large teams, businesses with multiple products, makers with many projects, and anyone interested in saving cost without compromising quality.

Free Startup plan for <5000 contacts, then only $1 per 1,000 emails per month. Unlimited emails.


BigMailer.io scored 80/100 in the Email Marketing category. This is based on user satisfaction (95/100), press buzz (28/100), recent user trends (falling), and other relevant information on BigMailer.io gathered from around the web.

The score for this software has declined over the past month. What is this?


BigMailer.io Awards

BigMailer.io Quality Choice Badge 2020 BigMailer.io Happiest Users Badge 2020
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BigMailer.io Review

Editors' Review by the Email Marketing Software Review Team

BigMailer, a powerful and affordable email marketing platform integrated with Amazon SES, enables users to easily run different types of campaigns using bulk, drip or transactional emails.

Amazon SES is considered as one of the cheapest email services offered in the current market, a key reason that Bigmailer is able to provide simple, low pricing for the system. It helps people in tracking bounced emails, sending emails through API or SMTP servers and storing files with S3 (an object storage service platform). BigMailer’s integration with these email services also gives it an advantage over other traditional email service providers since it doesn’t have to manage a large network of IP addresses and servers.

BigMailer’s core functionalities include a drag-and-drop email builder, built-in brand and account management as well as the ability to create unlimited contact lists. With its user-friendly interface, it becomes easier to view the number of contacts within campaigns and detailed metrics on recipient engagement such as opens and clicks. This makes it easy to know how certain brands and campaigns are performing at a glance.

BigMailer.io Review

BigMailer Features

Unlimited brands and users

This feature is one of the most-sought out tools you’ll find in BigMailer since you’ll be able to add unlimited brands from your dashboard. In this solution, brands refer to websites, products and clients. You can categorize them accordingly, making these categories easier to manage. It also lets you invite and manage users to view these brands. They are given their own roles that have varying levels of control over these brands. Examples of these roles are brand or campaign managers and administrators.

Unlimited lists

Lists are different from brands since you can define them based on their collection source. What this means is you’ll be able to create unlimited lists according to signup forms, subscriber roles or even manual exports. Your lists can be exported with engagement data, allowing you to see details regarding opens, clicks, complaints, bounces and unsubscribes.

Custom templates and a drag-and-drop builder

Another feature you get to enjoy from BigMailer is its two template editors—a classic HTML editor and a drag-and-drop builder. The first option lets you load and edit existing branded templates. This can be done through a simple editor or some changes made in the HTML code. The second option lets you build mobile-optimized templates without requiring any technical or graphic design background.

BigMailer email marketing

BigMailer Benefits

Administrating message types

With BigMailer, you can define message types into different categories such as newsletters, special offers and product updates. Having message types lets your audience decide the kind of emails they want to receive from you. If they’re not interested in product updates but want to check out special offers, they can choose to opt-out of updates but remain subscribed to the offers.

Strategic categorization

BigMailer lets you segment and categorize your lists and campaigns based on your own custom-defined columns. You can create them according to how well an email’s been engaged (whether it’s been clicked on and opened), where most of your audience live and the last time people have logged in. Through proper segmentation and categorization, you can focus your campaigns on specific areas or demographics.

Geo-location functionalities

This solution lets you target your marketing campaigns at specific locations. A feature implemented in BigMailer allows businesses to import IP addresses every time a customer uses the sign-up forms. These addresses are then converted into the top five locations where you should focus your campaigns on, as this is where the majority of your audience resides.

BigMailer.io drag and drop templates

BigMailer Pricing

BigMailer offers three pricing packages, all with varying levels of functionalities. It presents low prices and powerful tools in its arsenal. All plans have similar tools and features. Once subscribed, you’ll get to enjoy the following benefits: unlimited brands, lists, image hosting, templates, web forms, custom send addresses and users. Additional benefits include custom domains, access to campaign types and customization in the unsubscribe page.

Startup

In Startup, you’ll find BigMailer’s basic features. You can send up to 10,000 emails per month and access 1 SES account. Also, you won’t be able to remove the BigMailer branding on the unsubscribe page and email footers.

Business

When you subscribe to the Business plan, the pricing is simple—for every 1,000 contacts you store, you’ll pay $1 per month. Compared to the first plan, you can access 10 SES accounts and have the BigMailer branding removed from your pages. This gives your site a more personalized look and feel. Additionally, you’ll get to benefit from priority support, free setup assistance and an annual pre-pay discount.

Agency

In the Agency plan, the price is customized to what your business requires. Without a fixed price, users must contact the sales team for a quotation. Its most notable features include unlimited emails and unlimited SES accounts. This allows businesses and organizations to enhance their email services since you are no longer limited by the solution itself. Additional features include volume discounts, advanced reporting and a White Label option, which gives to the freedom to customize logos and URLs to suit your brand.

Once you select your plan, you’ll be immediately charged. If you miscalculate the number of contacts you need and go over the contacts limit, you won’t be able to send campaigns for a temporary period. A contact refers to a unique email address to be stored in the platform. In line with this, it’s best to know the accurate number of customers you’ll allow for sign-ups.

For agencies or for any person managing a multitude of products and brands, you can subscribe to BigMailer’s low pricing plan. This means you can have your first 5,000 contacts for free and then have every 1,000 contacts per month priced at $1. You’ll get to experience features such as account management, unlimited lists, drag-and-drop builder and white label email marketing.

For non-profit organizations, BigMailer offers unlimited lists without extra costs and custom templates. You’ll benefit a 20% discount and have your first 5,000 contacts for free. Then, afterward, you’ll be priced $1 per 1,000 contacts monthly. Additional advantages include a smart opt-out page and weekly check-ins with an account manager.

Conclusion

Instead of manually sending out redundant emails to the same group of people at different periods, users can rely on BigMailer to make email marketing easier. Its powerful features, automated processes and limitless features allow businesses to effectively handle campaigns. It also helps them to keep track and stay updated with engagement metrics behind each email sent.

With BigMailer, you can navigate and experiment through different email campaigns—automation, bulk, drop, transactional and auto-responders. You don’t want to send emails that seem like spam for your customers so it’s crucial to adjust your marketing campaigns accordingly. You can send out emails based on different demographics such as location, age and the type of actions your customers did with the emails. With this solution, you can provide dynamic and unique messages to your audience, which helps to drive engagement and minimize unsubscribes.

Overall, BigMailer is an affordable and cost-effective email marketing platform. Each email template can be customized and multiple brands and client accounts are made easier with this solution. Moreover, you’re given an array of unlimited tools that can enhance management related to users, brands, emails and more. At the end of the day, email marketing becomes optimized and boosted, positively affecting your overall ROI.

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Email Marketing Market Radar

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BigMailer.io Product Overview

  • Bulk + auto/drip + transactional email campaigns

  • UNLIMITED brands, users, lists, templates, and image hosting

  • Free Startup plan for <5000 contacts, then only $1 per 1000 contacts

  • Smart unsubscribe page with multi interest preferences

  • Use drag-n-drop editor to build or edit your templates via code

  • Export or delete your lists anytime, without talking to support

  • Live chat support for all customers 7 days a week


Languages: English

Email Marketing Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Email Marketing software for business. Published in August 2020.

The right software setup can greatly increase the efficiency and impact associated with email marketing activities. Most solutions in this space focus on the automation and compiling / sending of merge field emails or managing email newsletter campaigns. Th...

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BigMailer.io Features

  • A/B Testing
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
Compare Pricing

BigMailer.io Pricing Plans

Startup

Free
  • Up to 5000 contacts, up to 10000 emails per month
  • Connect 1 Amazon SES account
  • Live chat and email support 7 days a week
  • Free setup assistance

Business

$1.00
per 1,000 contacts per month
  • Unlimited emails, brands, users, templates, and image hosting
  • Connect up to 3 Amazon SES accounts
  • Live chat and email support 7 days a week
  • Free setup assistance

Agency

$0.90
per 1,000 contacts per month
  • Unlimited emails, brands, users, templates, and image hosting
  • Unlimited Amazon SES accounts
  • Additional volume and pre-pay discounts
  • Priority support and dedicated on-boarding
  • Deliverability and campaign performance advisory

Plans starting from: $5.00/month Credit card required: Yes

BigMailer.io FAQs

Does BigMailer.io offer guides, tutorials and or customer support?

Guides on setup, deliverability, email best practices, and more.
Live chat support 7 days a week (7am-10pm EST)

What is BigMailer.io generally used for?

Bulk email campaigns, drip email sequences, marketing automation, transactional emails

What are some applications BigMailer.io is commonly used in tandem with?

Amazon Simple Email Service (SES)

Does BigMailer.io offer an API?

Yes. APIs for contact management and transactional emails

Who are the main user groups of BigMailer.io?

Ideal for agencies, large teams, businesses with multiple products, makers with many projects, and anyone interested in saving cost without compromising quality.

Does BigMailer.io offer multi-user capability (e.g. teams)?

Yes, unlimited users with option to manage permission level (campaigns vs. brand manager)

Does BigMailer.io integrate with any other apps?

Not yet. Coming soon - Zapier integration

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BigMailer.io User Reviews

Average User Rating:
4.75/5 based on 4 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated BigMailer.io over time. It shows how existing users see BigMailer.io with regards to its usefulness, ease of use, value for money and customer service.

Overall
9.9/10
Arrow Left Recent Older Arrow Left
Usefulness
9.5/10
Ease of use
10.0/10
Value for money
10.0/10
Customer service
10.0/10
User profile picture

"A business that takes care of the customer."


What do you like about BigMailer.io?

Their support is the Very best I had trouble setting it up the first time The support team took care of me, The price, How easy to use

What do you dislike about BigMailer.io?

I would really like to be able to pay by the year that way I don't have to worry month to month.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Truly blown away"


What do you like about BigMailer.io?

To preface real quick, I've spent years marketing via email when it was still new. And I have bounced from service to service over the years. Primarily Mailchimp was my go-to. And they are a great company until you find BigMailer. With the power of Amazon SES and the amazingly easy interface of BigMailer (as well as the extreme cost-effectiveness), there is no way I would go back. I recently switched over to Amazon SES and tried about 6 other companies that harness that same utility, including another good service Pepo Campaigns, and I found them all either too expensive even still and way to user "unfriendly". You shouldn't have to learn programming to be able to use such an easily accessible service and BigMailer has literally done all the steps for you. You just follow there directions and boom. They are by far the most reliable, lowest cost and easiest to use in all of the email marketing (bulk mail) services I have ever tried in a decade. I am so glad I found them.

What do you dislike about BigMailer.io?

The only thing I don't like is my own learning curve. So far I have had no delivery issues, no broken code, and no formatting or "spam" issues. It does require you to use the help files but they are still only 2 minutes away from a live chat.

What have you been using it for and what problems did BigMailer.io solve?

I use BigMailer as my bulk email marketing platform for my print and design business. My issue before was that I would run into list cap after list cap after list cap with other services that it was costing me a fortune to send out emails knowing my ROI was low in my industry; many industries for that matter. Opens at 6%, clicks at 3% and ROI at 1% is very low income versus cost. They helped me actually be able to make money. And as a designer the available templates were great and being allowed to code my own and insert code MARKS with ease sold me.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
Dec 12, 2019

Reply from Lilia at Founder Bits Inc.:

Thanks for your feedback Rick! We are delighted to hear you chose us over many other services.

User profile picture

"A very good email management tool"


What do you like about BigMailer.io?

I like that BigMailer integrates with Amazon SES.
It supports Automation so I can make funnels.
It also allows to create multiple Brands, Lists, and Segments.
The software is intuitive and easy to use.
Customer Service is the best that you can get.

What do you dislike about BigMailer.io?

I would like to be able to see a user's specific activity. They constantly add new functionalities though.

What have you been using it for and what problems did BigMailer.io solve?

For sending emails to my lists and for building funnels using the automation feature. I'm saving a lot of money since other tools I've used are 5 to 10 times more expensive.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
Nov 27, 2019

Reply from Lilia at Founder Bits Inc.:

Thanks for your feedback! We will be adding user activity in the coming weeks, stay tuned!

User profile picture

"Great experience "


What do you like about BigMailer.io?

Platform that is super easy to use. Customer service from day 1 has been top notch, its hard to find good service these days. We were looking for a real partner to help us grow and get better results. Our account rep Lilia has been super helpful, just great to know there is someone here to help. We already see improvement in our email delivery. We also particular like how its easy to use the drag and drop features of the email builder, saves so much time and very efficient. Segmenting lists is quick and effortless, will allow us to really target our client base. Looking forward to building on this progress and our relationship with Bigmailer.

What do you dislike about BigMailer.io?

Everything is working well so far, i did not encounter any issues. Very happy with the product

What have you been using it for and what problems did BigMailer.io solve?

Improving our email delivery rates, setting up nicer looking campaigns, managing lists much better.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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