DeepDesk is a complete solution to manage support requests, activities and organisational processes.
DeepDesk is a complete solution to manage support requests, daily activities and organisational processes. It is the help desk software that makes it easy for your customers to get help and is simple for agents and admin to use. DeepDesk is also a powerful Process Management tool, that helps you speed up your organization management and thanks to a modern web portal you can give the right priority to things that matter.
DeepDesk currently scores 50/100 in the Support & Helpdesk category. This is based on press buzz (24/100), and other relevant information on DeepDesk gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Service Management customizing Service Request types
Modern WEB Portal, Multichannel Tickets, Customizable Request Forms
Companies and Customer management, Comments to tickets to improve communication, Automatic Answers and Notifications
Activities Worklogs to track time, Phone-Calls Integration, Calendar utility to plan
Out-of-the-box reports, Customizable reports, Export in all formats
Customer Companies, Group of Companies, Flexible Categories
Email alerts, Easy integration, Scheduled actions
Custom fields and triggers, Custom grids, Custom templates
Native integration module, REST API, Online documentation
Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in April 2024.
No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...
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