Waitwhile

What is Waitwhile?

Waitwhile is a smart waitlist and scheduling platform that helps organizations bust their lines and create awesome wait experiences.

Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times, and keeping everyone informed via SMS and email. Plus, it comes with a powerful API to integrate with. Forever free to use for 100 guests per month.

Features include:

Easy to use waitlist - Manage your waitlist on any device, even without WiFi.
Smart messaging - Keep customers informed about their place in line via SMS and emails.
Check-in kiosk - Let customers sign up for your waitlist - online or in your store.
TV screen waitlist - Show your waitlist on the big screen to keep everyone informed.
Customer insights - Capture all your customer visits automatically. Send a campaign to frequent visitors or re-engage old ones.
Online scheduling - Let customers schedule bookings and sync appointments with waitlist automatically.
Wait time & analytics - Get accurate wait times and learn about your visit trends to improve your operations.
API and integrations - Build with our flexible API or use ready-made integrations with 1000+ services.

Compare Waitwhile

Waitwhile Awards

Waitwhile currently scores 94/100 in the Customer Experience category. This is based on user satisfaction (98/100), press buzz (47/100), recent user trends (falling), and other relevant information on Waitwhile gathered from around the web.

The score for this software has improved over the past month. What is this?

waitwhile.com

Regional Restrictions: Can be localized to every language.

Customer Experience Market Radar

Waitwhile Product Overview

Languages Supported: English

Regional Restrictions: Can be localized to every language.

Customer Experience Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in April 2024.

Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...

FREE DOWNLOAD Customer-Experience-Software-Buyer-Guide-2018.pdf

Waitwhile Features

360 Degree Feedback
API
Batch Permissions & Access
Calendar Management
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Employee Database
External Integrations
Feedback Management
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-App
Multi-Site
Multi-User
Notifications
Scheduling
Social-Media Integration
Supplier Management
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Badge Printing
Site Access Management
Electronic Signature
NDA Management
SMS
Database
Custom Data Forms
Time Management
Click-to-Dial
BitCoin
PayPal
Stripe
SAP Integration
Social Media Monitoring
Cloud Deployment
Migration to Cloud
Data Conversion
Net Promoter Score
Software Integration
Customer Service
Health Management
Process Reporting
Workflow Management

Waitwhile Pricing

Waitwhile Pricing Plans

Free

Free

Up to 100 waitlisted guest parties per month
Upgrade to another plan anytime
Customizable SMS and email alerts
Waitlist modified to your needs
Assign staff and services
Smart wait time estimation
Public waitlist and Check-in Station
Customer CRM
Analytics and Statistics
Real-time updates

Starter

$59.00
1 user(s) / month

Up to 1k waitlisted guest parties per month
Everything in free
Multiple waitlists and locations
Bookings and scheduling
Add team members
Add your logo and design
Email and chat support
1:1 help to get started

Business

$159.00
1 user(s) / month

Up to 10k waitlisted guest parties per month
Everything in starter
Export customer data
Phone support
Daily backups
Whitelabel branding

Enterprise

Custom
1 user(s) / month

Infinite guests
Everything in business
More support
Product training
Tailor-made features
Audit logs
Data anonymization
Service level agreement (SLA)

Plans starting from: $59.00/month Credit card required: No

Waitwhile FAQs

Does Waitwhile integrate with any other apps?

1000+ apps including Salesforce, Slack, Google Sheets, MailChimp, Square and SurveyMonkey.

Who are the main user groups of Waitwhile?

App
Automotive
Bar & Nightclub
Beauty salon
Cafe
Doctor & Hospital
Entertainment
Events
Hair & Barber
Training & Gym
Housing & Lodging
IT Service
Logistics
Rentals
Restaurant
School & University
Spa & Massage
Store & Retail

Does Waitwhile offer an API?

Yes.

Does Waitwhile offer guides, tutorials and or customer support?

Yes.

What platforms does Waitwhile support?

Web, iOS and Android.

Does Waitwhile offer multi-user capability (e.g. teams)?

Yes.

What is Waitwhile generally used for?

Whether you're a restaurant, beauty salon, retailer or event organizer, Waitwhile gives you a smart and simple waitlist with customizable SMS alerts. It's about time to make your customers happier and your business run smoother.