"Relay is a new kind of communication channel for businesses to connect easily and efficiently with their customers over a secure, private channel to get stuff done"
Relay is solving a massive problem: communication between businesses and customers is broken. Despite the radical shift that's occurred in P2P communications, businesses are still mired in outdated methods like email, phone, and direct mail that doesn't meet customers' expectations for connected, contextual communications.
Relay is a new web-based messaging solution built for the enterprise that drives rapid and significant mobile adoption and engagement with customers. A connection on Relay enables a persistent stream of secure, high-impact communications that makes it easy for customers to take action during moments of truth.
Relay has not only designed the messaging solution, but a highly effective approach to onboarding that gives businesses an easy and straightforward path to implementing their digital customer experience.
Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in May 2020.
To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...FREE DOWNLOAD Customer-Engagement-Software-Buyer-Guide-2018.pdf