What is Relay Communication?

"Relay is a new kind of communication channel for businesses to connect easily and efficiently with their customers over a secure, private channel to get stuff done"

Relay is solving a massive problem: communication between businesses and customers is broken. Despite the radical shift that's occurred in P2P communications, businesses are still mired in outdated methods like email, phone, and direct mail that doesn't meet customers' expectations for connected, contextual communications.

Relay is a new web-based messaging solution built for the enterprise that drives rapid and significant mobile adoption and engagement with customers. A connection on Relay enables a persistent stream of secure, high-impact communications that makes it easy for customers to take action during moments of truth.

Relay has not only designed the messaging solution, but a highly effective approach to onboarding that gives businesses an easy and straightforward path to implementing their digital customer experience.


Relay Communication scored 55/100 in the Customer Engagement category. This is based on press buzz (30/100), recent user trends (falling), and other relevant information on Relay Communication gathered from around the web.

The score for this service has declined over the past month. What is this?

  • Relay Communication

Customer Engagement Market Radar

Relay Communication Product Overview


Languages: English
THE ULTIMATE Software Buyer Guide 2018

The Ultimate Customer Engagement Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in October 2018.

To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...

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Relay Communication Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Gantt Charts
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score
Compare Pricing

Relay Communication Pricing Plans

Pay for what you get


  • fixed monthly price
  • plus price per customer connection

Plans starting from: $5,000.00/month Credit card required: No
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