"Ellie is a smart business assistant with speech recognition for automating business tasks. It runs in Web, Mobile, Phone, Alexa & Google Assistant."
Ellie is an omni-channel, smart business assistant with speech recognition for automating business tasks with integrations to common backend systems like CRM HelpDesk etc. It runs in Web, Mobile, Phone, Alexa & Google Assistant. Ellie can save 20% of your current customer engagement costs.
App to App calling by customers from their browser to the Admin application on both mobile or web
App to contact center call from browser
Click to call by Virtual assistant
Intelligent FAQ answering from knowledgebase
Dynamic Forms creation for registration / survey / feedback / upload documents
Booking appointments with integration to Google calendar or Microsoft 360
CRM integration to SalesForce, Zoho, Freshdesk
Lead Capture and notification
Seamless transfer to Live agent for choice
Available in Google Home/Ok Google/Alexa /Facebook/Skype and as INapp in Mobile application
Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in July 2021.
To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...FREE DOWNLOAD Customer-Engagement-Software-Buyer-Guide-2018.pdf
Customer engagement in any channel like Web page / Mobile App / Telephone / Google Home / Alexa / Facebook.
Yes. You can create many users.
Platforms: Windows / iOS / Android / Telephones.
Browsers: Chrome / FireFox / Safari / Edge.
Yes. Online guides are available.
Along with CRMs and HealDesk software.
Individual websites who find expensive to hire live agents. Bot can answer most of the basic questions and do actions. Human interaction for qualified leads.
Yes. SalesForce / Google Calendar / Zoho CRM / Zoho HelpDesk / FreshDesk CRM / FreshDesk HelpDesk / Amazon Marketplace / All Shipping services.