ChatBot

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What is ChatBot?

ChatBot is a bot platform for building and deploying bots for business

ChatBot is a bot framework to create intelligent, conversational chatbots for LiveChat, Facebook Messenger and various other messaging platforms such as Slack or Kik.

It provides features like allowing users to define behaviors and program responses and testing your bots in real time before publishing.

Businesses benefit from chatbots built on ChatBot by automating some of their customer management tasks, like carrying out simple conversations and replying to less complex questions. Implementing ChatBot in messaging apps or other services is simple and doesn’t require any coding skills.



ChatBot Awards


ChatBot currently scores 89/100 in the Customer Chat category. This is based on user satisfaction (90/100), press buzz (48/100), recent user trends (rising), and other relevant information on ChatBot gathered from around the web.

The score for this software has improved over the past month. What is this?
www.chatbot.com

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Customer Chat Market Radar

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ChatBot Product Overview

  • Create intelligent chatbots without having knowledge about coding.

  • Design chatbot scenarios and interactions using the drag and drop interface.

  • Utilize bots to carry out simple conversations and reply to less complex questions

  • Implement BotEngine in messaging apps, such as Slack or Kik.

  • Use Machine Learning and Natural Language Processing to develop a human-like experience for customers.


Languages Supported: English

Customer Chat Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in March 2024.

Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...

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ChatBot Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Click-to-Dial
  • SAP Integration
  • Bug Tracking
  • Net Promoter Score
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

ChatBot FAQs

What is ChatBot generally used for?

Businesses benefit from chatbots built on ChatBot by automating some of their customer management tasks, like carrying out simple conversations and replying to less complex questions.

What are some applications ChatBot is commonly used in tandem with?

ChatBot integrates with Facebook Messenger, allowing businesses of any size to utilize AI-based conversational bots to keep customers engaged and answer support queries on their Facebook pages. ChatBot integrates with Facebook Messenger, allowing businesses of any size to utilize AI-based conversational bots to keep customers engaged and answer support queries on their Facebook pages.

Does ChatBot offer guides, tutorials and or customer support?

ChatBot comes with fully documented APIs, webhooks and an open development platform.

Does ChatBot offer an API?

There's an open API to integrate with.

What platforms does ChatBot support?

The ChatBot's web app is available on all web browsers, including Chrome, Firefox, Internet Explorer, Safari, and Opera.

Does ChatBot integrate with any other apps?

ChatBot integrates with LiveChat, Facebook Messenger and various messaging platforms such as Slack or Kik.

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