ClickHelp

What is ClickHelp?

ClickHelp is an AI-powered online documentation tool. Create, translate, and publish your technical documentation in a single portal!

ClickHelp is used by software companies all over the world to create online user manuals, knowledge bases, help files, FAQs, tutorials and publish them instantly in their portal. It is provided as a cloud service, so you don't need to install anything - just sign up and get your own online documentation portal.

ClickHelp provides all the powerful features:

Easy to use WYSIWYG topic editor, as well as HTML source mode.
Translation ecosystem to create a multi-language documentation site.
Password-protected online help.
ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
Powerful full-text search.
In-depth analytics and reporting.
Context help engine.
Branding options.
Global find and replace.
Automatic link validation and update.
Dynamic content support for single-sourcing - snippets, variables, conditional blocks.
Single Sign-On support for Google, Microsoft Azure AD, Salesforce, and custom OpenID Connect providers
Taxonomies
Readability scores and metrics.
Comfortable navigation inside user manuals - an auto-updating mini-TOC, floating navigation, and inserting any navigation elements right in your topics’ header are all available in ClickHelp.
Reusing content.
Unlimited version history for each topic.
Machine translation support.
API features.
Swagger/OpenAPI Definition import.
RTL language support.
Audit trail and IP Allowlist for enhanced security.
Block-based Home page editor.

Compare ClickHelp

ClickHelp Awards

ClickHelp currently scores 89/100 in the Knowledge Management category. This is based on user satisfaction (92/100), press buzz (44/100), recent user trends (falling), and other relevant information on ClickHelp gathered from around the web.

The score for this software has improved over the past month. What is this?

clickhelp.com

Knowledge Management Market Radar

ClickHelp Product Overview

Context help engine to add context help element to your web applications
Easy to use WYSIWYG topic editor, as well as HTML source mode
Dynamic content support for single-sourcing - snippets, variables, conditional blocks
Unlimited version history for each topic
Signle Sign-On support for Google, Microsoft Azure AD, Salesforce and custom OpenID Connect providers
Password-protected online help
Beautiful ready to use documentation templates and portal designs
Google Analytics, YouTube and other powerful integrations
Responsive mobile UI to deliver online docs on tablets and smartphones
Powerful CSS-based content styling

Languages Supported: English

Knowledge Management Software Buyer Guide 2025

Product recommendations, vendor rankings, market overview and tips on how to select Knowledge Management software for business. Published in January 2025.

This software type helps organizations create internal knowledge bases for company use as well as guides for customer interactions. It helps them better organize, manage and store information that is key to their business. Teams can create online documentat...

FREE DOWNLOAD Knowledge-Management-Software-Buyer-Guide-2018.pdf

ClickHelp Features

2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
Dashboard
Data Export
Data Import
Document Comparison
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
History/Version Control
Multi-User
Notifications
Password & Access Management
Project Management

ClickHelp Pricing

ClickHelp Pricing Plans

Starter

$175.00
per month

Unlimited projects
500 topics (pages, articles)
2 users for free
5GB file storage
Workflow & Review
Permission Management

Growth

$285.00
per month

Unlimited projects
Unlimited topics (pages, articles)
5 users for free
15GB file storage
Workflow & Review
Permission Management
Reporting

Professional

$580.00
per month

Unlimited projects
Unlimited topics (pages, articles)
10 users for free
30GB file storage
Workflow & Review
Permission Management
Reporting
Branding

Credit card required: No

ClickHelp FAQs

Does ClickHelp offer an API?

ClickHelp supports Swagger 2.0, OpenAPI 3.0, and OpenAPI 3.1.

What platforms does ClickHelp support?

ClickHelp is a browser-based help authoring tool, so to use it, all you need is a web browser — no installs or downloads.

Does ClickHelp offer multi-user capability (e.g. teams)?

ClickHelp is a ready-to-use multi-authoring environment for your technical writing team. It does not matter whether you work from the same office or collaborate from different locations around the world: ClickHelp adapts to your needs and fits the setup and workflow you are already using.