HaloPSA

croz
score 90/100

Main Category:

Professional Services Automation (PSA) Software

Other Categories:

CRM Software, Support & Helpdesk Software, Project Management Software, Attendance Tracking & Time Clock Software, Managed Service Providers (MSP) Software

Pricing:

trial/premium, from $35.0/month

Suitable for:

Startups, SMEs, Agencies, Enterprises

Native Applications:

Web App, Windows, Macintosh iOS, Android, WinPhone, Blackberry

Vendor Information:

Halo Service Solutions

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What is HaloPSA?

HaloPSA is an all-in-one software that transforms how MSPs deliver managed IT services to customers.

Everything an MSP needs – all in one place. HaloPSA is a flexible, configurable software that automates processes across your business.

Service Desk - Flexible, automation driven service desk functionality.
Contracts - Configurable contracts to fit exactly how you wish to bill customers.
Billing - Effectively and easy billing to automate invoices to customers.
CRM - Create, track and close new customers and gain transparency over existing accounts.
Stock - Connect your customers with goods in a new way that removes friction from procurement.
Billable Time Tracking - Accountable and automated time tracking that designed to simplify the billing process.
Projects - Plan, track and organise teams in a single place that drives work forwards.
Reports - Brilliantly configurable reporting that automates your understanding of key insights into your business.

Compare HaloPSA

HaloPSA Awards

HaloPSA currently scores 90/100 in the Professional Services Automation (PSA) category. This is based on user satisfaction (96/100), press buzz (40/100), recent user trends (falling), and other relevant information on HaloPSA gathered from around the web.

The score for this software has declined over the past month. What is this?

halopsa.com

Professional Services Automation (PSA) Market Radar

HaloPSA Product Overview

Languages Supported: English, Spanish, Czech, Danish, German, French, Italian, Portuguese, Polish, Swedish

HaloPSA Features

2-Factor Authentication
360 Degree Feedback
Analytics
API
Attendance Tracking
Batch Permissions & Access
Billing/Invoicing
Budgeting
Calendar Management
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Employee Database
Employee Onboarding
Expense Tracking
External Integrations
Feedback Management
File Sharing
File Transfer
Forecasting
Gantt Charts
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Password & Access Management
Project Management
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Timesheets
Travel Management
Vacation & Absence Calendar
Call Tracking
Time Management
Click-to-Dial
Employee Engagement
Malware Protection
Resource Management
Collaboration Support
Network Traffic Monitoring
Network Visualization
Network Device Performance Monitoring
Real-time Alerts
Sales Automation
Workflow Management
Self-service Portal
Pipeline Management
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum

HaloPSA Alternatives

HaloPSA Alternatives & Competitors

HaloPSA User Reviews

"HaloPSA Review"

Aug 09, 2021 Michael Rubin

What do you like about HaloPSA?

HaloPSA is a very comprehensive, well laid out and intuitive system at a very competitive price. Also, HaloPSA's support is very good indeed and they are constantly improving and adding to the system with new integrations all the time.

What do you dislike about HaloPSA?

As with any decent PSA system, it can be slightly complicated to get things setup the way you want on your own if you have not been trained or have not invested in installation profesional services. Saying that, we were able to get the vast majority of required functions up and running with minimal input and when we did need help, HaloPSA support were really quick to assist and advise.

What have you been using it for and what problems did HaloPSA solve?

Among other things, we use HaloPSA for our support ticket system, CRM, sales, admin, quotes, invoices, knowledgebase and time logging.

5/5

Usefulness

4/5

Ease of use

5/5

Value for money

5/5

Customer service

HaloPSA was submitted by Finlay Brown from Halo Service Solutions

Page last modified: April 12, 2024 02:26