"Cloud ERP mobile solution for quoting, contracts, case & work order management, field service, scheduling, routing, inventory & asset management, purchasing, BI & analytics."
KloudGin is a next-generation cloud ERP mobile-first solution that brings quoting, contracts, case management, work order management, field service, scheduling, routing, inventory management, asset management, purchasing, business intelligence and analytics into a single out-of-the-box solution that leverages corporate data where it lies, so that company-wide deployment can be done in as little as 4 weeks. KloudGin's native mobile app is downloadable from the Apple App Store and Google Play and provides the right amount of data 24x7 to executives, field service, employees and customers based on log-in. Every organization's workflows are configured to meet the needs of the operation. Business process automation is enabled through machine learning, which learns the patterns of the business and automates sales, service, ordering of parts at the right time with the required approvals. IoT and M2M device signals can also be integrated to automate service calls prior to hard downs. KloudGin comes with a full multi-media suite that includes bar code scanning, voice recordings, photos, videos, e-signature, video-calling, instant messaging and more.
Regional Restrictions: USA, Canada, Europe
KloudGin provides a full Service-to-Cash ERP suite that allows organizations to digitize and mobile enable their operations in 4-6 weeks.
KloudGin enables all users to access the data they need to perform all business transactions using a native mobile application that is available on any device, anywhere.
With KloudGin's full BI and Analytics tools, business leaders can access the performance and profitability metrics they need to make intelligent business decisions.
KloudGin accesses your business data where it resides via web services and APIs, allowing customers to deploy in 2-4 weeks.
KloudGin provides industry best-practice workflows that include quoting, contracting, work order management, scheduling, routing, purchasing, inventory and asset management, time clocking and business intelligence.
Customers can access their billing histories, repair and asset histories, can schedule service calls, access manuals/videos and video chat with experts using KloudGin's Connected Customer App.
Work sites and assets can be geo-fenced, allowing management to see where all employees and critical equipment is located on a map. Time clocking can be automated when an employee enters the geo-fenced area.
Inventory stocks are managed on trucks, warehouses and customer sites using bar-code scanning. When inventory falls below a certain threshold, purchase orders are automatically generated.
KloudGin integrates with any financial and payroll system, as well as any backend customer care, CRM, ESRI or LIMS systems.
Quotes and contracts can be generated within KloudGin, including SLAs for service, warranties and repairs. Preventive maintenance can be scheduled automatically so that all SLAs and warranties are uphold.
Customer support comes standard with KloudGin. Training and guides are configured for each customer presented to users. KloudGin uses a "Train-the-Trainer" model of training, providing full support and user guides prior to go-live.
KloudGin integrates out-of-the-box with SalesForce, Sugar CRM, AWS, Arc GIS, ESRI, Google Maps, Apple Maps, Service Now, Excel, IBM AS400, Hadoop, Oracle DB, MySQL, Teradata, Amazon Redshift, Amazon DB2, MongoDB, Hive, Tableau, Amazon EMR, Amazon S3, Amazon RDS, Oracle Fusion Middleware, SOA, SCADA, Web Services, Sharepoint, Dropbox, Box, Yammer, Skype, Facetime, Jabber, Google Docs, Google Analytics, YouTube, GoTo Meeting, WebEx, LDAP, SAML, Good, Airwatch, ActiveDirectory, Okta, and many more. KloudGin guarantees integrations with mission-critical data sources.
Yes. KloudGin's licensing enables each user to access the data and workflows that they need to perform their daily work in an optimized manner. Every role within an organization is configured so that the workflows maximize work completed, provide dashboards with mission-critical reports and capture data digitally throughout the day so that new insights may be gleaned.
Yes. KloudGin has an open REST API that enables connections to homegrown and commercially available applications.
The KloudGin platform was designed to integrate with all customer's source data without moving the data from the enterprise applications. Current customers connect to applications such as ESRI, Customer Care and Billing applications, existing Inventory Management systems, existing Asset Management systems, Peoplesoft, Payroll systems, Expense Management Systems, Financial Systems such as Oracle, SAP, Intacct, NetSuite, Sage, Quickbooks, Intuit, etc.
KloudGin is a cloud-based platform integrates with more than 55 out-of-the-box enterprise solutions. KloudGin's native mobile app is downloadable from the Apple App Store and Google Play and is accessible via HTML5 web browsers. KloudGin's native mobile app enables anyone with log-in credentials to access the data that they need.
1. Customers can access their billing, warranty or service history, book an appointment or video call Customer Service, see when the crew or technician will arrive and see the technician's ID/photo from the app
2. Executives can access labor, profitability, on-hand inventory expenses and make resource optimization decisions from the app
3. Dispatch or Back Office can dynamically schedule work or repairs shortening arrival windows to 1 hour, route crews, see all workers on a map, track inventory and assets on a plant floor or in the field, approve POs, optimize labor.
4. Field and Plant workers can use the app to receive and route to appointments, maintain their inventory and assets in the field, capturing data such as videos, photos, e-signatures, bar codes in the field.
KloudGin Intelligent Field Service and Asset Cloud is a cloud-based mobile-first ERP solution that provides a platform to optimize operations, including quotations, building service contracts, preventive maintenance, warranty management, inventory management, asset management, work order and case management, scheduling, routing, mobile field service, purchasing, BI/Analytics and Connected Customer, all from a native mobile app with full off-line capabilities.. KloudGin integrates with any financial solution, providing a full ERP suite.
Executives, COO, CFO, Operations, Sales, Dispatchers, Field Crews, Field Technicians, Equipment Technicians, Manufacturing Plant Operators, Manufacturers, Facilities Maintenance, Repair Technicians, Field Agents, Sub-Contractors, Customers.