GLPI

What is GLPI?

GLPI is an IT Service Management software based on open source technologies.

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

Compare GLPI

GLPI Awards

GLPI currently scores 90/100 in the IT Service Management (ITSM) category. This is based on user satisfaction (90/100), press buzz (59/100), recent user trends (falling), and other relevant information on GLPI gathered from around the web.

The score for this software has declined over the past month. What is this?

glpi-project.org

IT Service Management (ITSM) Market Radar

GLPI Product Overview

Available in all languages
Powered by open source technologies
Available for on-premises and on cloud

Languages Supported: German, English, French, Arabic, Portuguese, Spanish, Russian

IT Service Management (ITSM) Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select IT Service Management (ITSM) software for business. Published in May 2024.

Broadly, IT service management refers to the way in which IT services are planned and delivered to end users within an organization. This software category covers a wide range of products, with different products focusing on different aspects of ITSM, such ...

FREE DOWNLOAD IT-Service-Management-(ITSM)-Software-Buyer-Guide-2018.pdf

GLPI Features

2-Factor Authentication
Analytics
Anti-Virus
API
Batch Permissions & Access
Chat
Contact Management
CRM Integration
Customer Management
Data Export
Data Import
Email Integration
External Integrations
Multi-User
Notifications
Password & Access Management
Project Management
Organization Management
Malware Protection
SAP Integration
Bug Tracking
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum

GLPI Pricing

GLPI Pricing Plans

GLPI Network Cloud

$23.00
1 user(s) / month

5 GB storage
Backups
Updates
All core GLPI features
Exclusive plugins
Free data migration

Basic (on-premises)

$1,500.00
<10 IT agents/<500 IT assets/ per year

Support L.3 unlimited
Exclusive plugins

Standard

$4,400.00
<50 IT agents/< 5000 IT assets/ per year

Support L.3 unlimited
Exclusive plugins

Advanced (on-premises)

$14,700.00
>51 IT agents / > 5001 IT assets / per year

Support L.3 unlimited
Exclusive plugins

Plans starting from: $23.00/month Credit card required: N/A

GLPI FAQs

What are some applications GLPI is commonly used in tandem with?

FusionInventory - plugin for Asset Management on GLPI.

Does GLPI offer an API?

Yes.

Who are the main user groups of GLPI?

The main users of GLPI are IT managers, IT technicians, IT admins.

Does GLPI offer multi-user capability (e.g. teams)?

Yes.

What is GLPI generally used for?

GLPI is used as a Helpdesk, Asset Management, Project Management tool, and to track the financials of the company.

Does GLPI offer guides, tutorials and or customer support?

Yes, we offer Knowledge Base with best practices.

What platforms does GLPI support?

On-premises installation (Linux) or on Cloud (SaaS).

GLPI Competitors GLPI Alternatives

GLPI Alternatives & Competitors

GLPI was submitted by Polina Marishicheva from Teclib

Page last modified: May 04, 2024 04:41

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