GLPI

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What is GLPI?

GLPI is an IT Service Management software based on open source technologies.

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.



GLPI Awards


GLPI currently scores 90/100 in the IT Service Management (ITSM) category. This is based on user satisfaction (90/100), press buzz (59/100), recent user trends (falling), and other relevant information on GLPI gathered from around the web.

The score for this software has improved over the past month. What is this?
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IT Service Management (ITSM) Market Radar

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GLPI Product Overview

  • Available in all languages

  • Powered by open source technologies

  • Available for on-premises and on cloud


Languages Supported: German, English, French, Arabic, Portuguese, Spanish, Russian

IT Service Management (ITSM) Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select IT Service Management (ITSM) software for business. Published in February 2024.

Broadly, IT service management refers to the way in which IT services are planned and delivered to end users within an organization. This software category covers a wide range of products, with different products focusing on different aspects of ITSM, such ...

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GLPI Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
GLPI Pricing

GLPI Pricing Plans

GLPI Network Cloud

$23.00
1 user(s) / month
  • 5 GB storage
  • Backups
  • Updates
  • All core GLPI features
  • Exclusive plugins
  • Free data migration

Basic (on-premises)

$1,500.00
<10 IT agents/<500 IT assets/ per year
  • Support L.3 unlimited
  • Exclusive plugins

Standard

$4,400.00
<50 IT agents/< 5000 IT assets/ per year
  • Support L.3 unlimited
  • Exclusive plugins

Advanced (on-premises)

$14,700.00
>51 IT agents / > 5001 IT assets / per year
  • Support L.3 unlimited
  • Exclusive plugins

Plans starting from: $23.00/month Credit card required: N/A

GLPI FAQs

What are some applications GLPI is commonly used in tandem with?

FusionInventory - plugin for Asset Management on GLPI.

Does GLPI offer an API?

Yes.

Who are the main user groups of GLPI?

The main users of GLPI are IT managers, IT technicians, IT admins.

Does GLPI offer multi-user capability (e.g. teams)?

Yes.

What is GLPI generally used for?

GLPI is used as a Helpdesk, Asset Management, Project Management tool, and to track the financials of the company.

Does GLPI offer guides, tutorials and or customer support?

Yes, we offer Knowledge Base with best practices.

What platforms does GLPI support?

On-premises installation (Linux) or on Cloud (SaaS).

GLPI Competitors GLPI Alternatives

GLPI Alternatives & Competitors

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ServiceDesk Plus
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Freshservice
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