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About GLPIGLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. |
About HaloITSMHaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications. HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords. |
Features
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Features
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Summary
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Summary
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PricingGLPI Network Cloud
$23.00
1 user(s) / month Included in plan:
Basic (on-premises)
$1,500.00
<10 IT agents/<500 IT assets/ per year Included in plan:
Standard
$4,400.00
<50 IT agents/< 5000 IT assets/ per year Included in plan:
Advanced (on-premises)
$14,700.00
>51 IT agents / > 5001 IT assets / per year Included in plan:
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PricingSubscription
$49.00
1 user(s) / month Included in plan:
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FAQs
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FAQs
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Vendor InformationFounded:
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Based in:
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Employees:
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Likes:
Followers:
1.93k
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Vendor InformationFounded:
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Based in:
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Employees:
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Likes:
Followers:
1.67k
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OtherWho uses GLPI
German, English, French, Arabic, Portuguese, Spanish, Russian
Regional Restrictions:
No restrictions.
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OtherWho uses HaloITSM
English, German, French, Italian, Dutch, Polish
Regional Restrictions:
No regional restrictions
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