Property Matrix

What is Property Matrix?

"Property Matrix is a powerful, user-friendly, and fully-customizable property management software."

This is a cloud-based real estate and property management platform, suitable for residential complexes and multi-family units. The software covers estate accounting, property maintenance and management, as well as lease tracking.

Other features include CRM, document management, tenant portal, themes, owner statements, credit card processing, and more. There is also the accounting package that consists of CAM charges, account payable, accounts receivable and a detailed transactional history.

Property Matrix grants property management full control, and the possibility to customize the software to their specific needs. The suite also includes a customizable reporting system and all financial data about the property.

Property Matrix scored 86/100 in the Property Management category. This is based on user satisfaction (90/100), press buzz (28/100), recent user trends (falling), and other relevant information on Property Matrix gathered from around the web.

The score for this software has declined over the past month. What is this?

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Property Matrix Review

Editors' Review by the Property Management Software Review Team

Managing a property, especially large ones, is not easy. Most of the time, this makes it difficult for you to work efficiently and effectively. This is why it is ideal to use property management software like Property Matrix. This cloud-based property management solution was created particularly for multi-family unit properties and apartment/residential complexes. One of its major come-ons is its affordable price tag.

Property Matrix comes with a myriad of features, including property maintenance and management, estate accounting, lease tracking, and credit card processing. In addition, it has an accounting package users can utilize when working on account receivables and account payables, among others. As such, it eliminates the need for lengthy processes that often eat up a lot of time and affect a business’ efficiency and productivity.

Property Matrix Features

The Property Matrix property management software stands out because it is not only cloud-based and affordable, it is also powerful and customizable. It makes rental management easier.

Generally, what Property Matrix does is simplify the management process especially for managers dealing with major properties like residential complexes or apartments and multi-family units. It is an all-in-one platform where you, as rental or property manager, can work without having to worry about opening different files or processing different procedures. Everything can be done in one venue.

Property Matrix works as a communications hub. Managers and users can send email blasts making it easy to communicate and establish a connection with applicants, owners, tenants, vendors, and even the staff. Creating emails is done via templates that come with automatically-placed variables.

Since it is customizable management software, Property Matrix allows you to customize practically all of its features—reports, properties page, labels, fields, actions, themes and profiles, among others.

Property Matrix builds websites for buildings—for each of the buildings you manage. Thus, every building has its own website address or URL, a portal for tenants, a page for online applications, and some photos to attract more tenants.

If you’re not that well-versed with property management yet, Property Matrix has what you call Enterprise Class Accounting. This is what you use to make complex accounting tasks simpler and easier to complete. Property Matrix has a solution for even the toughest accounting complexity. Examples are Management Company Accounting (for managing books) and Multipay (for managing tenant/vendor payments).

Finally, Property Matrix also allows comprehensive document management. You can easily create whatever form you need, including contracts and legal documents. Document management also means efficiently managing all documents pertaining to buildings, units, and tenants. These documents can be searched, previewed, uploaded, and sent.

Property Matrix’s maintenance module is an important part of the software because it helps make sure the system is working properly. When you report a new incident, it is delivered to the maintenance panel to make sure someone takes care of the request right away. The best thing about this is that it is available for everyone in your company so anyone who works with you on the project can access it.

Property Matrix enterprise class reporting property management software designer

Property Matrix Benefits

Rental managers will enjoy the many benefits offered by the Property Matrix software. Its general benefit, however, is the fact that it makes managing multiple properties easier because everything you need to keep things in proper form and balance is in one central location. This is especially helpful for small business owners who want to keep track of their properties without having to spend or work too much.

Property Matrix is also a big benefit for rental managers as, being a cloud-based solution, it can be accessed anytime and anywhere as long as there is an Internet connection. Additionally, it is also in a safer and more secure place.

Unlike many management tools, Property Matrix is simple and easy to use. It has the user in mind. It allows for quick navigation as everything is on one intuitive panel. Thus, managing becomes easier as it can be done from just one location. An example is the Owners Portal, which owners can use in monitoring and managing their property. This software simply makes property management easier.

Another benefit of the Property Matrix management software is its capabilities as an accounting software. Finances—including bills and invoices—are easier to manage, especially since they are presented as line items. It makes billing, invoicing, and other financial tasks simpler. You can even edit the items, as well as move and categorize them. There’s also a payment interface that allows for one-click payment of multiple invoices.

A major come-on of the Property Matrix software is its Zero Cost Payments, which means you don’t have to deal with extra or hidden charges even if tenants use credit cards for payments. Once a tenant pays via the Client Portal App, it is directly delivered to the property management company. Options for payment are credit cards (Visa or Mastercard) or ACH.

Tenants will also enjoy the Property Matrix option of paying rentals in checks. You, in turn, do not have to worry about a single thing because the Check Scanning special feature guarantees the checks are converted into deposits in seconds. The best thing about this is that you can print your own checks.

One of the most important benefits of any product or service is having an excellent customer service system. This is exactly what Property Matrix offers. Those who have been using the software for some time swear by its top-of-the-line and personalized customer service and support team.

The team goes out of their way to answer questions and queries (no matter how many they are) through the phone, via email, or chat. Also, when a report is not there or could not be found, the customer support team will create one for you. That’s how personalized their service is—and everything is done in a matter of minutes.

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Property Matrix Pricing

Property Matrix offers three payments schemes: Standard, Ultimate, and Enterprise.

The Standard plan goes for $239 per month and is good for 225 units. It includes services such as maintenance, enterprise accounting, portals, marketing, unlimited phone support, and custom reports. The Standard plan features are automatic action, custom fields, custom labels, custom reports, properties page, sub-accounts, users with roles and permissions, independent set of books, transaction history, multi-theme support, and owner statements.

The Ultimate plan is worth $289 per month and you’ll get 225 units inclusion, all Standard features and the following: credit card, ACH, check scanning, a mobile app, and e-signatures.

The Enterprise plan follows a volume-based pricing. As such, it can be used for big volumes of units. Users with over 1000 units will get discounts. The monthly fee includes all Standard and Ultimate Features.

All three plans have a setup fee of one month. Likewise, trials are available for each plan. You can get in touch with a Property Matrix representative and schedule a demo or start your free trial.


Property Matrix allows you to have full control of property management, even allowing the customization of the software to answer specific needs or requirements. It is an all-in-one property management platform and can be accessed easily via the Cloud. Its most popular features are its CRM, document management, and Enterprise Class Accounting.

Best of all, Property Matrix has a strong, dependable, and easy-to-talk-to customer service and support team. You can connect with them anytime and expect results in the soonest time possible. They won’t leave you alone until your concerns are answered and fixed.

If you are a rental manager managing residential/apartment complexes or multi-family units—and if you are in search of a reliable, powerful, customizable, efficient, and user-friendly property management software solution—Property Matrix should be number one on your list.

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Property Matrix Product Overview

  • Online Rental Postings

  • Check Scanning

  • Mobile Friendly Design

  • Enterprise Class Accounting System

  • Recurring Payments

  • ACH, Credit Card, and Check Payments

  • Tenant Portal

  • Auto-Calculated Management Fees

  • Free Building Websites

  • Customizable Reporting

Languages: English

Property Management Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select Property Management software for business. Published in September 2019.

Property management software solutions help landlords and real estate professionals to streamline the management of their finances, lease agreements, tenants, rent collection, and maintenance requirements. Commonly featuring an online portal, both the landl...


Property Matrix Features

  • API
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • Tax Management
  • Organization Management
Compare Pricing

Property Matrix Pricing Plans


Per month
  • Custom Fields
  • Custom Reports
  • Automatic Actions
  • Custom Labels
  • Users With Roles and Permissions
  • Properties Page
  • Multi Theme Support
  • Independent Set of Books
  • Sub Accounts
  • Transaction History
  • Owner Statements


Per month
  • ACH
  • Credit Card
  • Check Scanning
  • e-Signatures
  • Mobile App

Plans starting from: $239.00/month Credit card required: No

Property Matrix FAQs

Does Property Matrix offer guides, tutorials and or customer support?

Support offered: Live Support, Phone Support, Email Support.

What is Property Matrix generally used for?

This service is used for property management.

What platforms does Property Matrix support?

Property Matrix is a cloud-based software.

Does Property Matrix offer multi-user capability (e.g. teams)?


Does Property Matrix offer an API?

No API offered.

What are some applications Property Matrix is commonly used in tandem with?

This service is most commonly used in tandem with accounting and payment processing applications.

Who are the main user groups of Property Matrix?

Main users of Property matrix are apartment complexes and multi-family unit properties owners.

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