"Salesforce Service Cloud is an online customer service and support ticket help system for businesses of all sizes. Create an instant help centre available from anywhere."
Grow your business, not your support queue.
Salesforce Service Cloud is an online customer support application that offers everything fast-growing businesses need to provide great customer service.
Salesforce Service Cloud allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases.
With Salesforce Service Cloud, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.
Out-of-the-box support means you’re ready to start helping customers and managing cases within hours.
Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions.
Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable.
Help customers to help themselves with a self-service site built through Desk.com
Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in August 2020.
No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...FREE DOWNLOAD Support-&-Helpdesk-Software-Buyer-Guide-2018.pdf