Sociocs

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What is Sociocs?

Sociocs is a customer communication tool for your business.

Sociocs is a customer communication tool for your business.

It's a single shared inbox which supports Twilio SMS (including bulk messaging), Google Business Messages, Google Review Management, Telegram, WhatsApp Business, Website Forms, Click to Chat by Text/SMS plugin, along with other features.

It also has integration with Zapier (and other platforms) to automate workflow with other systems.



Sociocs Awards


Sociocs currently scores 82/100 in the Customer Chat category. This is based on user satisfaction (100/100), press buzz (35/100), and other relevant information on Sociocs gathered from around the web.

The score for this software has improved over the past month. What is this?
www.sociocs.com

Get Customer Chat Software Advice

  • Sociocs

Customer Chat Market Radar

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Sociocs Product Overview

  • Shared customer communication inbox

  • Bulk text messaging (SMS & MMS)

  • Unlimited templates

  • Contact lists for bulk messaging

  • Follow-up reminders

  • APIs

  • Transcript download

  • Voicemails in the inbox (with text transcript)

  • Notes


Languages Supported: English

Customer Chat Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in December 2024.

Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...

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Sociocs Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • SAP Integration
  • Social Media Monitoring
  • Net Promoter Score
  • Sales Automation
  • Customer Service
  • Pipeline Management
  • Social Media Integration
Sociocs Pricing

Sociocs Pricing Plans

Free

Free
  • 2 channels
  • 1 user

Standard

$20.00
2 user(s) / month
  • 2 channels
  • 2 users
  • 1 user
  • 2,000 messages / mo (total of incoming, outbound & replies) included
  • Additional messages: $1 per 1,000 messages

Plans starting from: $20.00/month Credit card required: N/A

Sociocs FAQs

Does Sociocs integrate with any other apps?

Zapier

Who are the main user groups of Sociocs?

Individual and small businesses

Does Sociocs offer guides, tutorials and or customer support?

Yes

What are some applications Sociocs is commonly used in tandem with?

Curve dental, Practice fusion, PrognoCIS, Bubble, Webflow, WordPress

Does Sociocs offer multi-user capability (e.g. teams)?

Yes

What platforms does Sociocs support?

Twilio SMS, Google Business Messages, Facebook, Telegram, WhatsApp Business

Does Sociocs offer an API?

Yes

What is Sociocs generally used for?

Customer communication, customer service, customer support, web chat, form submissions handling

Get Customer Chat Software Advice

Sociocs Competitors Sociocs Alternatives

Sociocs Alternatives & Competitors

Zoho SalesIQ
Zoho SalesIQ
  237 90/100
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Provide Support
Provide Support
  16 89/100
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Olark
Olark
  263 88/100
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LiveChat
LiveChat
  735 91/100
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Intercom
Intercom
  2116 90/100
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LiveHelpNow
LiveHelpNow
  144 87/100
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