Kommunicate is an AI-powered customer service automation platform that enable businesses to build AI chatbot that can automate responses and boost customer engagement.
The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it.
The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and workforce.
Although, chatbots are not fail-proof and can only be as smart as you can make them. They are bound to have limitations. The best bet is a human + chatbot hybrid model, where chatbots can answer the basic queries and leave the complex ones for humans.
Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate, you can manage customer conversations, create and integrate chatbot, website chat, support agents, team conversations, customer delight aspects all at the same place.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Awarded the Happiest Users Award
Kommunicate currently scores 87/100 in the Customer Service category. This is based on user satisfaction (94/100), press buzz (43/100), recent user trends (falling), and other relevant information on Kommunicate gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in November 2024.
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