"Reputation.com is an online reputation management platform, mainly for large, multi-location enterprises."
Reputation.com is a straightforward, location-based, and social platform-based solution for managing company reputation. The solution's main purpose is to improve the user's online presence by managing its online reviews and to provide complete feedback of the customer base. It is known that the majority of customers make their purchase decisions based on online reviews.
Reputation.com offers a range of features: online reviews from local customers; customer surveys, collected from in-depth customer feedback; social media engagement, intended to build the reputation and motivate buying decisions; optimized business listings; operational insights, as the basis for improving customer experience; reports and analysis; mobile apps; directory management; and more.
The platform also features a user-friendly dashboard, that is used to build, configure, and manage more positive reviews that are displayed automatically, while negative reviews pop-up also. Reporting and analytics tools deliver actionable insights and precise perceptibility of all aspects of the company's online presence. Industries that mostly use Reputation.com are healthcare, automotive, retail, property management, and restaurants.
Social Media Monitoring
Customer Review Platform
Social Media Metrics
Reporting and Analysis
The main users of Reputation.com are Large multi-location enterprises.
Support: Online Support, Email Support, and Videos.
This service is generally used for online reputation management.
This is a web-based platform with Android and iOS native apps offered.
It is commonly used in tandem with Google My Business.