What is Reputation.com?

"Reputation.com is an online reputation management platform, mainly for large, multi-location enterprises."

Reputation.com is a straightforward, location-based, and social platform-based solution for managing company reputation. The solution's main purpose is to improve the user's online presence by managing its online reviews and to provide complete feedback of the customer base. It is known that the majority of customers make their purchase decisions based on online reviews.

Reputation.com offers a range of features: online reviews from local customers; customer surveys, collected from in-depth customer feedback; social media engagement, intended to build the reputation and motivate buying decisions; optimized business listings; operational insights, as the basis for improving customer experience; reports and analysis; mobile apps; directory management; and more.

The platform also features a user-friendly dashboard, that is used to build, configure, and manage more positive reviews that are displayed automatically, while negative reviews pop-up also. Reporting and analytics tools deliver actionable insights and precise perceptibility of all aspects of the company's online presence. Industries that mostly use Reputation.com are healthcare, automotive, retail, property management, and restaurants.


Reputation.com scored 85/100 (Top 3 in Reputation Management) in the Reputation Management category. This is based on user satisfaction (80/100), press buzz (50/100), and other relevant information on Reputation.com gathered from around the web.

The score for this service has declined over the past month. What is this?

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Reputation.com Product Overview

  • Response Management

  • Social Media Monitoring

  • Customer Review Platform

  • Review Monitoring

  • Social Media Metrics

  • Operational Insights

  • Directory Management

  • Business Listings

  • Reporting and Analysis


Languages: English

Reputation.com Features

  • API
  • Brand Management
  • Dashboard
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Multi-Site
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score

Reputation.com FAQs

Who are the main user groups of Reputation.com?

The main users of Reputation.com are Large multi-location enterprises.

Does Reputation.com offer guides, tutorials and or customer support?

Support: Online Support, Email Support, and Videos.

Does Reputation.com offer multi-user capability (e.g. teams)?

No.

What is Reputation.com generally used for?

This service is generally used for online reputation management.

What platforms does Reputation.com support?

This is a web-based platform with Android and iOS native apps offered.

What are some applications Reputation.com is commonly used in tandem with?

It is commonly used in tandem with Google My Business.

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