Qwaiting

croz
score 67/100

Main Category:

Other Categories:

Business Intelligence (BI) Software, Reporting Dashboard Software, Visitor Management Software, Customer Service Software, CRM Software

Pricing:

trial/premium, from $349.0/month

Followers:

182 followers

Suitable for:

Startups, SMEs, Agencies, Enterprises

Native Applications:

Web App, Windows, Macintosh iOS, Android

Vendor Information:

Qwaiting

What is Qwaiting?

Qwaiting is a queue management software that helps SME's to simplify their waiting queues. It increases customer satisfaction and provides real-time data insights.

Qwaiting is a smart queue management system that helps SMEs to provide a secure and contact-free waiting experience.
As customers today expect more than ever it is important to replace the impersonal, dull long lines with a smart queue management system. With Qwaiting, you can stay in touch with your customers while maintaining social distance thanks to SMS text messages Let customers waiting outdoor or in their cars know that it's their turn. Implementing Qwaiting at your location means:

Lesser Waiting Time
Lower rate of Walk-aways
Delivering an excellent customer experience
Real-time data insights for data-driven decisions.
Easier to communicate with your customer on a more personal level.

Who Uses QWAITING?
Banking
Healthcare
Educational
Restaurant
Airport
Event
Public
Retail

-Our Prestige Clients-

Qwaiting is trusted by customer service locations at Loreal, PSB Academy National University of Singapore, Singtel, JTC and many more.
These businesses render quality service to millions of customers around the globe.

Register today and enjoy a 14-day free trial with unrestricted access to Qwaiting features!

Qwaiting Awards

Qwaiting currently scores 67/100 in the Productivity Tools category. This is based on user satisfaction (100/100), press buzz (41/100), recent user trends (falling), and other relevant information on Qwaiting gathered from around the web.

The score for this software has improved over the past month. What is this?

qwaiting.com

Productivity Tools Market Radar

Qwaiting Product Overview

Real Time Reports
Staff feedback
Booking appointment system
Staff Keypads
Digital Signage
Kiosk App
SSO (Lpad, Active Directories)
Multilingual Backend
PDPA Enabled

Languages Supported: English

Qwaiting Features

2-Factor Authentication
A/B Testing
Analytics
API
Calendar Management
Chat
Contact Management
Contact Sharing
Conversion Tracking
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Employee Database
External Integrations
File Sharing
File Transfer
Forecasting
Google Apps Integration
Inventory Tracking
Keyword Tracking
Lead Management
Lead Scoring
Link Tracking
Marketing Automation
Multi-Site
Multi-User
Notifications
Project Management
Scheduling
SEO
Social-Media Integration
Supplier Management
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Badge Printing
Site Access Management
Electronic Signature
NDA Management
SMS
Call Tracking
Click-to-Dial
SAP Integration
Net Promoter Score
Sales Automation
Dashboards
Reports
Visualization
Pipeline Management

Qwaiting Pricing

Qwaiting Pricing Plans

Basic

$199.00
1 user(s) / month

Staff Login
Tickets/Visitors
Counters/Services
Devices
Customized SMS
Branding
Api Support
Contactless Sign In
Customizations(Charges Apply)
Multiple Branches
Staff Micro permissions
SSO/ LDAP

Premium

$349.00
1 user(s) / month

Standard Plan+
Customer Feedback
Custom Display Screens
Appointment Booking
Dedicated Account Manager

Custum Pricing

Custom
1 user(s) / month

Priority Support
Basic+ Premium

Plans starting from: $349.00/month Credit card required: No

Qwaiting FAQs

Who are the main user groups of Qwaiting?

Retail Industry
Healthcare industry
Public Sector
Education
Banking
Event
Airport

Does Qwaiting offer multi-user capability (e.g. teams)?

Yes, Qwaiting allows multi-user capability

Does Qwaiting integrate with any other apps?

Qwaiting offers a public API and webhooks. It can easily be connected to a wide variety of other systems and databases.

What is Qwaiting generally used for?

Qwaiting is used for enhancing customer experience by organizing queues, addressing customers, obtaining their reasons for the meeting, and notifying them about the waiting line status. Qwaiting offers personal customer service and collects important data for service Intelligence.