"Recognize your customer's browsing environment in seconds. Operating system, browser version, mobile device, screen resolution, social login status and more."
Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in June 2020.
No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...FREE DOWNLOAD Support-&-Helpdesk-Software-Buyer-Guide-2018.pdf
Web Developers and SaaS Customer Service Consultants.
For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.).
Web browsers on all operating systems and devices.
A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.
Not yet, but we're working on it.