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What is

Recognize your customer's browsing environment in seconds. Operating system, browser version, mobile device, screen resolution, social login status and more.

Create a custom checker page, send it's URL to your customer and receive a full report on their browser the moment they open the link. Include your own variables in the URL to recognize the user.
Browser make & version, operating system, mobile device, screen resolution, current viewport, pixel ratio, color depth, JavaScript, Java, Flash, SIlverlight, cookies, IP address, geo-location, language, time zone, social login status (Facebook, Twitter, Google), ad blocker plugins, connection speed. scored 61/100 in the Support & Helpdesk category. This is based on press buzz (39/100), recent user trends (falling), and other relevant information on gathered from around the web.

The score for this software has declined over the past month. What is this?

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Support & Helpdesk Market Radar

Artboard 1 copy 4 Product Overview

  • Custom variables

  • Instant reports by email

  • Custom checker pages with branding

  • Detecting user browser and operating system (make, version, settings, plugins)

Languages Supported: English FAQs

Who are the main user groups of

Web Developers and SaaS Customer Service Consultants.

What is generally used for?

For recognizing customer's browsing environment (browser, operating system, plugins, settings, etc.).

What platforms does support?

Web browsers on all operating systems and devices.

What are some applications is commonly used in tandem with?

Ticketing/helpdesk systems.

Does integrate with any other apps?

A simple integration with some ticketing systems can be done by adding a "subject" variable to the URL, including a ticket number.

Does offer an API?

Not yet, but we're working on it.

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