REVE Chat

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What is REVE Chat?

"REVE Chat is a multi-channel cloud based live chat platform that enables online businesses to engage with their website visitors in real-time. "

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.


REVE Chat scored 85/100 in the Support & Helpdesk category. This is based on user satisfaction (81/100), press buzz (38/100), recent user trends (rising), and other relevant information on REVE Chat gathered from around the web.

The score for this software has improved over the past month. What is this?


REVE Chat Awards

REVE Chat Quality Choice Badge 2020 REVE Chat Trusted Vendor Badge 2020
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  • REVE Chat
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Support & Helpdesk Market Radar

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REVE Chat Product Overview

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Viber Messaging

  • Screen Sharing

  • Visitor/IP Banning

  • Email Forwarding

  • ProActive Chat

  • Chat Monitoring

  • Visitor Analytics


Languages: English, Arabic, Chinese, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish

Support & Helpdesk Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in June 2020.

No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...

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REVE Chat Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management
  • Click-to-Dial
Compare Pricing

REVE Chat Pricing Plans

Standard

$15.00
1 user(s) / month
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

Other pricing information:

Discounts available for 1 and 2 year subscriptions

Plans starting from: $12.00/month Credit card required: N/A

REVE Chat FAQs

Does REVE Chat offer guides, tutorials and or customer support?

Yes

Does REVE Chat offer multi-user capability (e.g. teams)?

Yes

Does REVE Chat offer an API?

Yes

Does REVE Chat integrate with any other apps?

Yes

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REVE Chat User Reviews

Average User Rating:
4.04/5 based on 27 user ratings.
Your Rating:

Sentiment Scale
GreatLousy

User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated REVE Chat over time. It shows how existing users see REVE Chat with regards to its usefulness, ease of use, value for money and customer service.

Overall
8.9/10
Arrow Left Recent Older Arrow Left
Usefulness
9.0/10
Ease of use
9.0/10
Value for money
8.8/10
Customer service
9.0/10
User profile picture

"Great platform ideal for customer assistance"


What do you like about REVE Chat?

REVE Chat I like for several reasons and one of them is that it is a multi-channel platform so no matter where we are we can give great attention to our customers, being such interaction in real time whether it is done by voice chat or video through different messaging applications that are so popular today as Telegram and Viber that any user is able to go to them to ask for help with any problem or solve any doubt and the best thing about this platform is that it is highly customizable because allows you to customize the appearance of our chat.

What do you dislike about REVE Chat?

One of the disadvantages of this platform is that it does not provide a ticket delivery system, it also provides a fairly short trial period so it would be ideal that it could be extended in this way it is fully verified that it is a software that is It adapts to our needs.

What have you been using it for and what problems did REVE Chat solve?

Implementing this platform has been a pleasant experience since thanks to it, the communication between the agent and the client is much more fun and direct because each client can choose because messaging application to communicate or if they want to use a voice or video chat so that This would explain much better and the agent manages to solve his problem in the shortest possible time.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Great solution to support the business clientele."


What do you like about REVE Chat?

I really like that it is a software that provides multiple channels to address the problems that are presented to each client can choose it because the media wants to be served so that he himself feels much more comfortable, in addition the communication takes out by networks that are already known by anyone so it is not complicated to handle it and the best thing is that you can not only chat by chat but also by voice and even share screen with the agent which is an advantage, given that In this way, it is much simpler to understand the problem presented by that person and thus be able to solve it in the shortest possible time.

What do you dislike about REVE Chat?

One of the things that I dislike is that when you are carrying out a conversation in the messages you can not make paragraphs which is really uncomfortable, also the time given by this software for your test is really short so it would be great that he would extend the days a little longer so that he could try all the functions offered.

What have you been using it for and what problems did REVE Chat solve?

REVE Chat has been really useful since it is much simpler to solve with the problems of the clientele since there are many channels that they can use to solve their doubts, besides that doing it is not complicated because the communication channels are well known, which facilitates communication between the agent and the client.

4/5
Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"REVE Chat - Best Live Chat Software For Every Business"


REVE Chat is a must to have online chat software for every business. It has several powerful features such as Live Chat, Video Chat, Voice Call, Visitor Analytics, Auto Trigger, etc. Integrate REVE Chat in your website for a better customer engagement.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Best Live Chat Software for Ecommece"

// Freelance Blogger at WordPress

Visitor analytics, proactive chat, canned response are some exciting features.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"awesome live chat software"


REVE Chat’s Voice call/Video chat feature is very useful. It's free voice call/video chat lets me interact with my website visitors quite easily. Also, support is great!

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Best live chat software online"

// Content Writer at REVE Systems

One of the best software to increase visitors on your website and also to increase your sales

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Amazing App"

// Deputy Manager Marketing at Ajura

We have been using this app on our website and it has helped us getting more conversions. Our sales have boosted with the prompt response. Highly recommended.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"live chat software for small businesses"

// Product Marketing Manager at Singtel

I have been using reve chat since few months on my small business and I found it to be very effective to provide instant support to my website visitors. It also helped me to understand more about my visitors journey on my website and hence helped me to generate more leads. With Facebook integration, I could manage both my website and Facebook message in a single window for customer support.

4/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
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