What is Zonka?

"Zonka is a multi-channel feedback management software that enables businesses to capture feedback via iPads, Android tablets, Online and via SMS and Email surveys."

Zonka is one of the most powerful and complete feedback management software that is super-easy to use and deploy. It empowers businesses to tap into customer feedback via multiple survey channels. It not only helps collect feedbacks, Zonka aims to simplify and automate the entire feedback management process. From capturing feedbacks, understanding detailed reports and taking actions on responses, Zonka’s goal is to effectively help deliver an uncanny customer experience.


Zonka scored 71/100 in the Feedback Management category. This is based on press buzz (27/100), recent user trends (falling), and other relevant information on Zonka gathered from around the web.

The score for this service has improved over the past month. What is this?

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Zonka Product Overview


Languages: English

Zonka Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Click-to-Dial
  • Review Monitoring
  • Template Designer
  • Net Promoter Score
Compare Pricing

Zonka Pricing Plans

Professional

$99.00
2 user(s) / month
  • Includes One Location
  • Daily, Weekly & Monthly Digest
  • Priority Email Support
  • Multi-lingual
  • Comparative Reports

Plans starting from: $39.00/month Credit card required: N/A

Zonka FAQs

Does Zonka offer multi-user capability (e.g. teams)?

Yes, it does.

Does Zonka offer an API?

Yes, it does.

Does Zonka integrate with any other apps?

Yes, it does.

What are some applications Zonka is commonly used in tandem with?

SMS Services.

What platforms does Zonka support?

Zonka supports various channels like Web, iPads and Android tablets, Smartphones, Kiosk etc.

Does Zonka offer guides, tutorials and or customer support?

Yes, it does.

What is Zonka generally used for?

With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones.

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