Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View insightful feedback reports to target Customer Delight and Growth.
About SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer an engaging experience.
SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse.
With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Summary
No key features associated with this application.
Summary
Mobile-first surveys
Rich analytics
Recurring Surveys
Audience Management
Embedded Surveys
Conversational Form
Templates by Experts
Net Promoter Score
Audience Panel
Pricing
Professional
$29.00
1 user(s) / month
Included in plan:
Includes One Location
Daily, Weekly & Monthly Digest
Priority Email Support
Multi-lingual
Comparative Reports
Pricing
Free
Free
Included in plan:
100 Responses Per Month
10 Questions Per Survey
Embedded Survey
Starter
$19.00
1 user(s) / month
Included in plan:
1000 Responses Unlimited Questions
Embedded Survey
Custom Logo
Display Logic
Scoring
Plus
$29.00
1 user(s) / month
Included in plan:
Unlimited Responses
Unlimited Questions
Embedded Survey
Custom Logo
Display Logic
Scoring
Reminders
Piping & Variables
Premium
$49.00
1 user(s) / month
Included in plan:
Unlimited Responses
Unlimited Questions
Embedded Survey
Custom Logo
Display Logic
Scoring
Reminders
Piping & Variables
Recurring Surveys
Branding
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes, it does.
Does this service offer an API?
Yes, it does.
Does this service integrate with any other apps?
Yes, it does.
What are some applications this service is commonly used in tandem with?
SMS Services.
What platforms does this service support?
Zonka supports various channels like Web, iPads and Android tablets, Smartphones, Kiosk etc.
Does this service offer guides, tutorials and or customer support?
Yes, it does.
What is this service generally used for?
With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones.
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