Customer experience and employee engagement platform that fuels business growth by providing real-time, actionable insights for beginners and experts alike.
Sogolytics offers a powerful suite of research tools that make it easy to ask questions, collect feedback, and analyze results in a single, secure, comprehensive platform.
The platform was developed to fuel business growth by providing real-time, actionable insights for a wide range of organizations across industries. From designing and distributing a questionnaire to analysis and recommendations, the Sogolytics platform seamlessly automates data collection and analysis.
Providing customer experience (CX), employee experience (EX), survey, and quiz capabilities, the platform is leveraged to enhance every aspect of an organization's feedback collection with internal and external audiences.
Sogolytics sets itself apart from competitors through its consistently high user ratings, second-to-none reporting engine, industry-leading data security, and 24/7 customer support.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Awarded the Happiest Users Award
Sogolytics currently scores 90/100 in the Feedback Management category. This is based on user satisfaction (90/100), press buzz (49/100), recent user trends (falling), and other relevant information on Sogolytics gathered from around the web.
| The score for this software has declined over the past month. What is this? |
Latest UI: Head-to-head SoGoSurvey tops the competition when it comes to UI, usability, and number of features.
Omni-Channel: Create surveys with advanced branching logic and receive high response rates.
Text Analysis with Natural Language Processing (NLP): Measure response sentiment with a word cloud, graphs, and tables.
Real-time, Sophisticated Reports: SoGoSurvey's real-time reports not only provide rich insights but look good and are presentation ready.
Drag & Drop Functionality: Build surveys easily and quickly, yet with the sophistication to create the most complex survey desired.
Yes. Our site has detailed API documentation available, if you would like more information.
Yes, multiple sub-users may collaborate within a single account. Administrators may control access to specific projects, modules, and functionality to ensure both security and effective cooperation.
Yes! We invite you to explore our User Guide, Video Library, live trainings, and webinars. Customer support is always available and options range by account type, from email and in-app chat to one-on-one video calls, phone calls, and dedicated account managers.
CRMs like Salesforce and HubSpot; analytics tools like Tableau and PowerBI; SFTP; Zapier; and more.
While Sogolytics supports users across all roles and industries, we find that both beginners and experts utilize our platform successfully for a range of use cases. Unsurprisingly, many work in research or IT roles, but a significant number of our users come from Human Resources, customer success, and marketing roles. Industry-wise, we work closely with many organizations in the financial services and healthcare sectors, among others.
Yes. From native integrations like Salesforce and Google Analytics to simple connections with Zapier, Sogolytics offers a range of integration choices. Options like automated distribution through SFTP, HTTP Targets, and simple Email-to-Invitation flows allow you to ensure the tools of your choice stay connected and streamline your workflows.
Sogolytics is a standalone SaaS application that works on web, Android, and iOS.
Our users often share that one of their favorite aspects of the Sogolytics platform is its versatility. While many begin their implementation by rolling out an employee experience management program or a customer experience program, they often find that other feedback collection needs may be achieved within the same platform. Beyond EX and CX, many utilize our solutions to conduct market research or to support online reputation management goals. We also support academic projects, including dissertation research, and assessments that range from in-class quizzes to corporate professional development and organizational audits for compliance and security.
