ForeSee


What is ForeSee?

"ForeSee is customer experience analytics and satisfaction measurement software."

ForeSee is a comprehensive CX intelligence solution that enables companies to gain the whole view of their customer journey, run CX with confidence, allow CX intelligence for all in the organization, and get expert strategy and analysis.

Users can make the most of ForeSee consolidated technology to handle all aspects of their customer experience intelligence from one single platform. It is not always easy to understand complete customer journey, especially in environments full of fragmented processes and systems. Users need a tool that would bring all pieces together, and ForeSee is taking aim at just this problem.

This platform offers the scientifically proven predictive model for CX measurement with the cause-and-effect framework, which predicts future behaviors based on current customers' attitudes. Users of the ForeSee suite also get 360-degree feedback and over 600 benchmark categories.


ForeSee scored 86/100 in the Customer Experience category. This is based on user satisfaction (83/100), press buzz (42/100), and other relevant information on ForeSee gathered from around the web.

The score for this service has improved over the past month. What is this?

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ForeSee Product Overview

  • CX Measurment

  • Feedback

  • Replay

  • Text Analytics

  • Case Management

  • Ratings & Reviews

  • Predictive Model

  • Priority Index

  • Benchmarks


Languages: English
Software Buyer Guide 2019

Customer Experience Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in February 2019.

Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...

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ForeSee Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Template Designer
  • Net Promoter Score

ForeSee FAQs

Does ForeSee offer guides, tutorials and or customer support?

Support: Webinars, Knowledge Base, Email Support.

What are some applications ForeSee is commonly used in tandem with?

It is commonly used in tandem with Adobe Marketing Cloud and Google Analytics.

What platforms does ForeSee support?

This is a web-based software.

Does ForeSee offer an API?

Yes, ForeSee offers JSON format API.

Does ForeSee offer multi-user capability (e.g. teams)?

No.

Does ForeSee integrate with any other apps?

Yes, it integrate with multiple business apps.

What is ForeSee generally used for?

This service is generally used for customer experience analytics.

Who are the main user groups of ForeSee?

Main users of ForeSee are large brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods.

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