ForeSee is customer experience analytics and satisfaction measurement software.
ForeSee is a comprehensive CX intelligence solution that enables companies to gain the whole view of their customer journey, run CX with confidence, allow CX intelligence for all in the organization, and get expert strategy and analysis.
Users can make the most of ForeSee consolidated technology to handle all aspects of their customer experience intelligence from one single platform. It is not always easy to understand complete customer journey, especially in environments full of fragmented processes and systems. Users need a tool that would bring all pieces together, and ForeSee is taking aim at just this problem.
This platform offers the scientifically proven predictive model for CX measurement with the cause-and-effect framework, which predicts future behaviors based on current customers' attitudes. Users of the ForeSee suite also get 360-degree feedback and over 600 benchmark categories.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
ForeSee currently scores 85/100 in the Customer Experience category. This is based on user satisfaction (79/100), press buzz (48/100), recent user trends (rising), and other relevant information on ForeSee gathered from around the web.
| The score for this software has improved over the past month. What is this? |
CX Measurment
Feedback
Replay
Text Analytics
Case Management
Ratings & Reviews
Predictive Model
Priority Index
Benchmarks
Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in April 2024.
Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...
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It is commonly used in tandem with Adobe Marketing Cloud and Google Analytics.
This is a web-based software.
Yes, ForeSee offers JSON format API.
No.
Yes, it integrate with multiple business apps.
This service is generally used for customer experience analytics.
Main users of ForeSee are large brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods.
