"Versature provides cloud-based VoIP communication solutions to Canadian based businesses, boasting superior, cost-effective technology and Canadian-based support since 2003."
Versature is a provider of SaaS-based unified communications solutions for Canadian businesses. With an exclusive focus on cloud-based VoIP services and call analytics, Versature delivers the highest quality phone systems, an intuitive feature set, superior enterprise integrations and in-depth call analytics to help businesses reach high-performance goals.
Versature is a customer-centric organization dedicated to providing the best solutions to Canadian customers. The most common phrase we hear from our customer base is “Versature, it just works.”
Doing business with Versature is easy and our customers can count on getting the highest level of support from ordering to onboarding and customer support.
All Versature plans and packages come packed with tons of valuable standard and not-so-standard business phone features.
Business and Operational Features
Call Control Features
Versature Insights is a suite of tools that enables organizations to gain unique perspectives and uncover business trends based on data generated from phone-based communications. Companies can leverage their Versature call data to create a culture of high-achievement by gamifying individual and team performance, communicate service levels transparently to improve relationships, build brand loyalty, and remain compliant with industry standards and legislative requirements.
From the initial phone call, businesses are rest assured that they are partnering with a company who has a vested interest in their success. Versature customers enjoy a seamless onboarding process and appreciate the continual support and learning from Versature’s Technical Support and Customer Success Teams.
The Versature TRUST Initiative
Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.
Regional Restrictions: Versature services businesses based out of Canada, however we can provide local U.S. phone numbers for regional presence.
Product recommendations, vendor rankings, market overview and tips on how to select VoIP software for business. Published in November 2018.
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