GoToConnect

What is GoToConnect?

GoToConnect has everything you need to run your business virtually - from VoIP, to phones, to video conferencing, text and chat. Employees can collaborate seamlessly.

GoToConnect pairs the top rated Hosted PBX service you know and love from Jive with the power and functionality of GoToMeeting's video meeting capabilities.

GoToConnect comes packed with features that empower your business to grow while your users stay productive and look professional, including:
Auto Attendants
Video Conferencing
Mobile Apps
Call Forwarding
Virtual Voicemail
Ring Groups and more

GoToConnect has also democratized the contact center with GoToConnect Support Center, making it easy to track your customer interactions and get your agents on calls. GoToConnect Support Center provides CCaaS functionality in an affordable and easy-to-deploy way that brings contact center capabilities to virtually any business.

Jive Core™ Cloud-Based Platform:
GoToConnect runs on Jive Core, our proprietary, cloud-based platform. Jive Core has been purpose-built from the ground up to deliver the most reliable, powerful, and economical hosted communication services on the market.

Compare GoToConnect

GoToConnect Awards

GoToConnect currently scores 88/100 in the VoIP category. This is based on user satisfaction (84/100), press buzz (55/100), recent user trends (falling), and other relevant information on GoToConnect gathered from around the web.

The score for this software has declined over the past month. What is this?

goto.com

VoIP Market Radar

GoToConnect Product Overview

Build a call flow within minutes using Jive's intuitive Dial Plan Editor.
Jive Video enables real-time collaboration and improves decision making.
Jive Contact Center delivers a broad set of features and real-time reports.
Jive Voice lets you enjoy all-inclusive features like unlimited voicemail boxes.
With Jive Voice and Find Me/Follow Me you don't ever have to miss a call again.

Languages Supported: English, Spanish, Portuguese

VoIP Software Buyer Guide 2023

Product recommendations, vendor rankings, market overview and tips on how to select VoIP software for business. Published in March 2023.

The Voice over IP (VoIP) subcategory deals with platforms specifically designed to provide calls over the Internet. Communication globalized the way we do business and connect with people. Being able to get in touch with friends and co-workers regardless of...

FREE DOWNLOAD VoIP-Software-Buyer-Guide-2018.pdf

GoToConnect Features

2-Factor Authentication
360 Degree Feedback
Analytics
API
Batch Permissions & Access
Calendar Management
Chat
Contact Management
Contact Sharing
Corporate/Business
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Employee Database
External Integrations
Feedback Management
File Transfer
Google Apps Integration
History/Version Control
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Project Management
Scheduling
Social-Media Integration
Supplier Management
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Timesheets
Video
SMS
Call Recording
Custom Data Forms
Call Tracking
Call Disposition
Softphone
Time Management
Click-to-Dial
Collaboration Support
Report & Compliance
Hardware Integration
Software Integration
Comparative Reporting
Mobile App
Participation Statistics
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Escalation Management
Interactive Voice Response
Audio Recording
Workflow Management

GoToConnect FAQs

Does GoToConnect offer an API?

Yes!

Who are the main user groups of GoToConnect?

Jive’s customers include high-growth businesses and public sector institutions.

Does GoToConnect offer guides, tutorials and or customer support?

24/7 customer support

What is GoToConnect generally used for?

Businesses in need of a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive will be your first and last phone system!