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What is GoToConnect?

GoToConnect has everything you need to run your business virtually - from VoIP, to phones, to video conferencing, text and chat. Employees can collaborate seamlessly.

GoToConnect pairs the top rated Hosted PBX service you know and love from Jive with the power and functionality of GoToMeeting's video meeting capabilities.

GoToConnect comes packed with features that empower your business to grow while your users stay productive and look professional, including:
Auto Attendants
Video Conferencing
Mobile Apps
Call Forwarding
Virtual Voicemail
Ring Groups and more

GoToConnect has also democratized the contact center with GoToConnect Support Center, making it easy to track your customer interactions and get your agents on calls. GoToConnect Support Center provides CCaaS functionality in an affordable and easy-to-deploy way that brings contact center capabilities to virtually any business.

Jive Core™ Cloud-Based Platform:
GoToConnect runs on Jive Core, our proprietary, cloud-based platform. Jive Core has been purpose-built from the ground up to deliver the most reliable, powerful, and economical hosted communication services on the market.

GoToConnect Awards

GoToConnect currently scores 90/100 in the VoIP category. This is based on user satisfaction (88/100), press buzz (55/100), recent user trends (falling), and other relevant information on GoToConnect gathered from around the web.

The score for this software has declined over the past month. What is this?

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  • GoToConnect

VoIP Market Radar

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GoToConnect Product Overview

  • Build a call flow within minutes using Jive's intuitive Dial Plan Editor.

  • Jive Video enables real-time collaboration and improves decision making.

  • Jive Contact Center delivers a broad set of features and real-time reports.

  • Jive Voice lets you enjoy all-inclusive features like unlimited voicemail boxes.

  • With Jive Voice and Find Me/Follow Me you don't ever have to miss a call again.

Languages Supported: English, Spanish, Portuguese

VoIP Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select VoIP software for business. Published in February 2024.

The Voice over IP (VoIP) subcategory deals with platforms specifically designed to provide calls over the Internet. Communication globalized the way we do business and connect with people. Being able to get in touch with friends and co-workers regardless of...


GoToConnect Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Corporate/Business
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • External Integrations
  • Feedback Management
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Video
  • SMS
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Time Management
  • Click-to-Dial
  • Collaboration Support
  • Report & Compliance
  • Hardware Integration
  • Software Integration
  • Comparative Reporting
  • Mobile App
  • Participation Statistics
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Audio Recording
  • Workflow Management

GoToConnect FAQs

Does GoToConnect offer an API?


Who are the main user groups of GoToConnect?

Jive’s customers include high-growth businesses and public sector institutions.

Does GoToConnect offer guides, tutorials and or customer support?

24/7 customer support

What is GoToConnect generally used for?

Businesses in need of a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive will be your first and last phone system!

Does GoToConnect offer multi-user capability (e.g. teams)?


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